Customer Service Supervisor

**Company Details** Business Nature : BPO IT Service Industry Working Hours :. 3days work (Shift: 9am - 9pm / 9pm - 9am), 3days off Location : Kota Damansara, PJ **Roles & Responsibilities** - As the first point of contact of group company products for customers, receive customer inquiries such as the product operation, and troubleshooting requests. - As...

**JOB SPECIFICATION, SCOPE AND RESPONSIBILITIES** 1 Responsible for prompt delivery to Idemitsu's customers (i.e.OEM, Industrial and Automotive). 2 Prompt submission of assigned report. 3 Responsible for master creation for SAP distribution module. 4 Fully understand and utilize SAP distribution module for work and able to advise others CS user. 5...

Job type : Full Time, Permanent Salary : RM1,800 - RM2,500 per month **Responsibility**: - Memastikan kempen berjalan dengan lancar. - Bertanggunjawab dan bekerjasama dalam kumpulan. - Membantu supervisor menjalankan majlis. - Serius untuk membina kerjaya. - Latihan diberikan. **Requirement**: - Full time office hour. - Start immediately. - Urgent...

**Position : Customer Service ( January Intake )** **Tenure: 6 months** **Working Location : Damansara Height** **Salary : Up to RM3000** - Make outbound call to existing and new customers. - Assist customers to sign up SKDS or guide them to sign up SKDS via phone. - Identify customers’ needs, clarify information, and offer suitable product / solution...

**Responsibilities**: 1. Communicate and explain basic information to the customer 2. Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving 4. Provide excellent support experience to customers via all relevant communication channels. 5. Identify customer's needs, researching any existing...

**Restaurant Supervisor Responsibilities**: - Screening, interviewing, hiring, and training restaurant staff. - Managing restaurant staff's work schedules. - Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. - Overseeing food preparation, presentation, and storage to...

**Responsibilities**: - Responsible for prompt delivery to Idemitsu's customers (i.e.OEM, Industrial and Automotive). - Prompt submission of assigned report. - Responsible for master creation for SAP distribution module. - Fully understand and utilize SAP distribution module for work and able to advise others CS user. - Monitor and analyze monthly delivery...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

Salary: RM 1,800 - RM 2,000 Location: No. 7, Jalan PJU 10/10E, Saujana Damansara, Damansara Damai. Working days: Monday to Thursday (9am-6pm), Saturday & Sunday (9am - 5.30pm) 1. Understand clients' needs, goals, and challenges to provide appropriate product or service solutions. 2. Build and nurture strong relationships with existing clients to ensure...

Responsibilities: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM4,000.00 -...

**JOB POSITION: SUPERVISOR RESTAURANT** - **Location: Nippon Sushi, Kota Damansara**_ **Salary**_ **Offered: Up until RM 2800++ with bonus and fixed allowance**_ - As a Restaurant Supervisor, you will be at the heart of our restaurant's operations, ensuring smooth and efficient service while maintaining our high standards of quality. You will be responsible...

**Job Overview **:primarily deal with managing and overseeing employees to ensure they are given appropriate tasks and assignment. The supervisor must be responsible for providing excellent customer service, coaching, resolving issues and service as a link in between subordinates and upper management. **Job Responsibilities**: - Assist in new hiring and...

Overview We are searching for a customer service champion who loves ensuring customers get the best service of their lives. Serving customers at the time when they need a home service should bring joy to you! Key responsibilities - Serve and process customers who have put in a request into our system, or who have registered interest over social media...

We are seeking a Customer Service Professional to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. **Responsibilities**: - Handle customer inquiries and complaints - Answering and screening incoming phone calls and transferring them efficiently to the appropriate...

**JOB DESCRIPTION** **Job Title : Testing Accommodations Advocate** **Reports To : Testing Accommodations Supervisor** **Location : KL, Malaysia** **SUMMARY**: We are looking for customer-oriented, self-driven, energetic individuals who are hungry for an excellent opportunity to get their foot in the door of a fast-growing, global organization! As a...

Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback and other raising issues related to the company's products - Ensure service delivered to our customers meets contractual Key Performance Indicator(‘KPIs’) - Respond to customer inquiries. - Clarify customer requirements; probe for...

**Position : Customer Service Representative** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. - Follow...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...