Front Office Assistant

2 weeks ago


Kampung Baharu Nilai, Negeri Sembilan, Malaysia NILAI SPRINGS RESORT SDN BHD Full time

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JOB DESCRIPTIONS:

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  • Provide courteous and efficient service, and if possible, to comply with each and every request.
  • Maintain guest records and other Front Office records. To check the arrival file which require special request like bay cot, extra bed or fruit basket
  • Check in and checkout guests according to the procedure.
  • Work closely with the Housekeeping Department. Inform Housekeeping of early checkins or late checkouts.
  • Prepare welcome folders and relevant material for FIT guests and groups arrival.
  • Handle mail, messages, packages, flowers, gift and other items for guests.
  • Reads Log Book and Notice Board for the latest news and follows up.
  • Responsible for the cash float, also responsible for any cash shortage/unsettled accounts (shortage) due to their negligence.
  • All credits letters received are to be acted upon and filed accordingly.
  • To witness the outlets cashier for drop in safe 3 times daily and to be recorded into the "cashier" witness logbook.
  • To validate all supportive documents pertaining to billing instruction and deposits.
  • Receive and hold in safe custody, all cash payments made by guests till the account is rendered.

Job Types:
Full-time, Fresh graduate

Salary:
RM1,500.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Meal provided
  • Opportunities for promotion

Schedule:

  • Afternoon shift
  • Early shift
  • Night shift

Supplemental pay types:

  • Attendance bonus
  • Overtime pay

Ability to commute/relocate:

  • Nilai: Reliably commute or planning to relocate before starting work (required)

Experience:

Front Office Assistant: 1 year (preferred)

Shift availability:

  • Day Shift (preferred)
  • Night Shift (preferred)
  • Overnight Shift (preferred)


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