Ftc - Product Owner, Next Gen Bizchannel My

**Key Responsibilities** - Provide effective end-user support for NGB. - Building FAQ and knowledge database. - Coaching the internal users on new and existing client onboarding process. - Engagement with delivery and commercialisation teams on common issues and drive resolutions/solutions, either technical or through user education. - Understanding the...

Key Responsibilities Provide effective enduser support for NGB. Building FAQ and knowledge database. Coaching the internal users on new and existing client onboarding process. Engagement with delivery and commercialisation teams on common issues and drive resolutions/solutions, either technical or through user education. Understanding the existing BizChannel...

**Key Responsibilities** - Coordinate the Sprint planning & testing activities. - Provide business requirements and design align with UI/UX style guides and framework. - Key contributors in ensuring design fit for targeted user personas. - Accountable for the business and product value delivery (from idea through to build, deploy, commercialization and...

**Key Responsibilities** - Assist in the Migration rollout for NGB BizChannel Customers. - Manage enquiries from internal and external business customers pertaining NGB client migration. - Resolve customer complaints/issues by following up with the required Departments, & vendor to response to the customers on the outcome. - Highlight IT/Systems related...

**Key Responsibilities** - Manage in designing, planning, and managing the client migration process. - Lead the migration team to conduct assessments on client profile in BizChannel to produce common sets of demography critical for the migration plan. - Rapidly brings to life change in migration strategy for customers and channels. - Work with customers in...

Key Responsibilities Assist in the Migration rollout for NGB BizChannel Customers. Manage enquiries from internal and external business customers pertaining NGB client migration. Resolve customer complaints/issues by following up with the required Departments, & vendor to response to the customers on the outcome. Highlight IT/Systems related issues to the 2...

Key Responsibilities Manage in designing, planning, and managing the client migration process. Lead the migration team to conduct assessments on client profile in BizChannel to produce common sets of demography critical for the migration plan. Rapidly brings to life change in migration strategy for customers and channels. Work with customers in gathering...

**Key Responsibilities** - Lead and manage Product Owners & UI/UX designers, working with them to support and improve the customer journey as well as transforming Transaction Banking products and services using new technology. - Identify and implement new opportunities through the customer journey to deliver high performing, agile customer interactions and...

Key Responsibilities Lead and manage Product Owners & UI/UX designers, working with them to support and improve the customer journey as well as transforming Transaction Banking products and services using new technology. Identify and implement new opportunities through the customer journey to deliver high performing, agile customer interactions and...

**Key Responsibilities** - Deliver Operational readiness - working with Product Managers and Journey Experts to ensure business processes and procedures are in place. - Deliver Regulatory readiness - working with compliance team to comply with country regulatory framework. - Deliver Commercial readiness - working with frontline units (Sales, RM, and Branch)...

Job Purpose To serve as a Team Member for the Business Requirements pillar in Project Rubik core team. Project Rubik is CIMB Bank’s initiative to replace 1View, its incumbent Customer Relationship Management (CRM) application. 1View is used by 5,800 users across the Bank’s primary channels (branch, contact centre, retail telemarketing, mobile sales,...

Job Purpose To serve as a Team Member for the Business Requirements pillar in Project Rubik core team. Project Rubik is CIMB Bank’s initiative to replace 1View, its incumbent Customer Relationship Management (CRM) application. 1View is used by 5,800 users across the Bank’s primary channels (branch, contact centre, retail telemarketing, mobile sales,...

The focus of the role is to be the dedicated point person focusing on the Operations domain responsible for defining the product vision, managing the development, and optimising for customer needs. The key focus is to improve our Cost to Serve and the Customer Satisfaction ratings OKR. This is a “hands-on” role that requires excellent organizational and...

The focus of the role is to be the dedicated point person focusing on the Operations domain responsible for defining the product vision, managing the development, and optimising for customer needs. The key focus is to improve our Cost to Serve and the Customer Satisfaction ratings OKR.This is a "hands-on" role that requires excellent organizational and time...

Job Purpose To serve as a Team Member for the Business Requirements pillar in Project Rubik core team. Project Rubik is CIMB Bank's initiative to replace 1View, its incumbent Customer Relationship Management (CRM) application. 1View is used by 5,800 users across the Bank's primary channels (branch, contact centre, retail telemarketing, mobile sales,...

Job Purpose To serve as a Team Member for the Business Requirements pillar in Project Rubik core team. Project Rubik is CIMB Bank's initiative to replace 1View, its incumbent Customer Relationship Management (CRM) application. 1View is used by 5,800 users across the Bank's primary channels (branch, contact centre, retail telemarketing, mobile sales,...

**PLAY, GROW and WIN** To be a part of Virtuos means to be a creator. At Virtuos, we harness the latest technologies to make games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in 2004. Virtuosi is a team of experts - people who have come together to share...

**Key Responsibilities** - Drive strategic partnerships with value added services (VAS) players in the industry to strengthen NGB offering to SME segments and beyond. - Responsible to bring the offering from inception to commercialization including setting and actively tracking key milestones and deliverables. - Responsible to prepare business requirements...

The focus of the role is to be the dedicated point person focusing on the Operations domain responsible for defining the product vision, managing the development, and optimising for customer needs. The key focus is to improve our Cost to Serve and the Customer Satisfaction ratings OKR. This is a “hands-on” role that requires excellent organizational and...

The focus of the role is to be the dedicated point person focusing on the Operations domain responsible for defining the product vision, managing the development, and optimising for customer needs. The key focus is to improve our Cost to Serve and the Customer Satisfaction ratings OKR.This is a "hands-on" role that requires excellent organizational and time...