Bcc Migration Agent, Next Gen Bizchannel My

**Key Responsibilities** - Assist in the Migration rollout for NGB BizChannel Customers. - Manage enquiries from internal and external business customers pertaining NGB client migration. - Resolve customer complaints/issues by following up with the required Departments, & vendor to response to the customers on the outcome. - Highlight IT/Systems related...

**Key Responsibilities** - Provide effective end-user support for NGB. - Building FAQ and knowledge database. - Coaching the internal users on new and existing client onboarding process. - Engagement with delivery and commercialisation teams on common issues and drive resolutions/solutions, either technical or through user education. - Understanding the...

Key Responsibilities Provide effective enduser support for NGB. Building FAQ and knowledge database. Coaching the internal users on new and existing client onboarding process. Engagement with delivery and commercialisation teams on common issues and drive resolutions/solutions, either technical or through user education. Understanding the existing BizChannel...

**Key Responsibilities** - Manage in designing, planning, and managing the client migration process. - Lead the migration team to conduct assessments on client profile in BizChannel to produce common sets of demography critical for the migration plan. - Rapidly brings to life change in migration strategy for customers and channels. - Work with customers in...

Key Responsibilities Manage in designing, planning, and managing the client migration process. Lead the migration team to conduct assessments on client profile in BizChannel to produce common sets of demography critical for the migration plan. Rapidly brings to life change in migration strategy for customers and channels. Work with customers in gathering...

**Key Responsibilities** - Deliver Operational readiness - working with Product Managers and Journey Experts to ensure business processes and procedures are in place. - Deliver Regulatory readiness - working with compliance team to comply with country regulatory framework. - Deliver Commercial readiness - working with frontline units (Sales, RM, and Branch)...

**Key Responsibilities** - Lead and manage Product Owners & UI/UX designers, working with them to support and improve the customer journey as well as transforming Transaction Banking products and services using new technology. - Identify and implement new opportunities through the customer journey to deliver high performing, agile customer interactions and...

Key Responsibilities Lead and manage Product Owners & UI/UX designers, working with them to support and improve the customer journey as well as transforming Transaction Banking products and services using new technology. Identify and implement new opportunities through the customer journey to deliver high performing, agile customer interactions and...

**Key Responsibilities** - Coordinate the Sprint planning & testing activities. - Provide business requirements and design align with UI/UX style guides and framework. - Key contributors in ensuring design fit for targeted user personas. - Accountable for the business and product value delivery (from idea through to build, deploy, commercialization and...

Key Responsibilities Coordinate the Sprint planning & testing activities. Provide business requirements and design align with UI/UX style guides and framework. Key contributors in ensuring design fit for targeted user personas. Accountable for the business and product value delivery (from idea through to build, deploy, commercialization and operations)....

**Job Title: Sales - Telesales Agent** Physical / Tax Work Location. (Physical Location where the worker is present): Petaling Jaya (First Avenue) **Salary**: RM2000 Commission : RM2000 max ( based on target ) Ride : RM 250 per month (Claim basis) Meal Allowance : RM 230 per month (Claim basis) Parking Claims : RM100 per month (Claim basis) **Tele...

Job Title: Sales - Telesales AgentPhysical / Tax Work Location. (Physical Location where the worker is present): Petaling Jaya (First Avenue)Salary: RM2000Commission : RM2000 max ( based on target )Ride : RM 250 per month (Claim basis)Meal Allowance : RM 230 per month (Claim basis)Parking Claims : RM100 per month (Claim basis)Tele Sales Job Description:...

**Key Responsibilities** - Drive strategic partnerships with value added services (VAS) players in the industry to strengthen NGB offering to SME segments and beyond. - Responsible to bring the offering from inception to commercialization including setting and actively tracking key milestones and deliverables. - Responsible to prepare business requirements...

**SERVICE DESK AGENT (Japanese)** **Role Purpose** To provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. **Key Accountabilities** - Technical Capability. Works under supervision, supporting standard technical queries related...

Service Desk agent - Japanese local speaker Support for Japan retail stores (hardware and software devices in a store) Requirements JLPT N1 or completed higher education in Japan University Retail support. IT Knowledge or SD experience added advantage.Work Location/Project = Office / WFH (Hybrid) H&M Schedule (Shift/Nonshift) = Shift (5am 10pm) rotation and...

**PLAY, GROW and WIN** To be a part of Virtuos means to be a creator. At Virtuos, we harness the latest technologies to make games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in 2004. Virtuosi is a team of experts - people who have come together to share...

Service Desk agent - Japanese local speaker - Support for Japan retail stores (hardware and software devices in a store) - Requirements JLPT N1 or completed higher education in Japan University - Retail support. - IT Knowledge or SD experience added advantage. Work Location/Project = Office / WFH (Hybrid) H&M - Schedule (Shift/Non-shift) = Shift (5am -10pm)...

**Job Purpose ** - 2nd Level Support to investigate and escalate production issues for Avaloq, TAP-SG, TAP-MY and PTS - Maintaining all related support technical documentations - Ensure systems are working as per BAU and in compliance with CIMB IT policy **Key Responsibilities** - Responsible for support production issues, troubleshooting on Private Banking...

Responsible for Corporate and Travel Agent Room Sales for the hotel. - A clear understanding of the hotel’s business strategies then set goals and determine action plans to meet those goals. - Update action plans and financial objectives quarterly. - Identify new markets and business opportunities and increase sales. - Represent Hotels in various events...

Job Purpose To serve as a Team Member for the Business Requirements pillar in Project Rubik core team. Project Rubik is CIMB Bank’s initiative to replace 1View, its incumbent Customer Relationship Management (CRM) application. 1View is used by 5,800 users across the Bank’s primary channels (branch, contact centre, retail telemarketing, mobile sales,...