Lab Telesales

2 weeks ago

Shah Alam, Selangor, Malaysia EPS Ventures Sdn Bhd Full time

Role:
Telesales (Lab)

Location:
Shah Alam (Must be able to commute/relocate to PJ)

Salary:
RM RM 4200

Working Hours: 8.30 AM PM

Mode:
On-site

Responsibilities:

  • 1. Sales and Marketing_
  • Grow target accounts and consistently build telesales accounts' pipelines.
  • Qualifying telesales database and updating CRM system.
  • Establishing new telesales accounts by identifying potential customers; planning and organizing telesales call schedules.
  • Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements.
  • Support Business Area Manager in execution of telesales marketing campaigns, leads generation and pipeline management.
  • Effectively deliver high quality solutions to suspects, prospects and customers.
  • Attune to market/competition movements and leverage the information to build market presence
  • 2. Technical Advisory and Solution Advocate_
  • Responsible for actively driving and growing telesales pipelines.
  • Provide technology evaluation stage of the telesales process, working in conjunction with the technical support team. Becoming a competent key technical advisor and product advocate for MT's products.
  • Conduct effective negotiation to secure a winwin agreement with customers
  • 3. Service Standards and Customer Relationship Management_
  • Prepare cost estimation with related customer documents.
  • Gain customer acceptance by explaining or demonstrating cost reductions and operational improvements.
  • Maintaining records of customer communication and telesales activity in our CRM system.

Requirements:

  • Degree in Science preferable in Chemistry/Chemical Engineering or related field from a reputable University
  • Proven with at least 12 years' experience as telesales or other sales/customer service role
  • Instrumentation/Laboratory telesales and/or technical experience would be preferred
  • Able to network across all levels and work well in a fast paced environment
  • Independent with excellent communication and interpersonal skills
  • Selfmotivated, result oriented and energetic with passion to succeed
  • Excellent command/highly proficient in spoken and written English
  • Sound business acumen particularly in identifying potentials and devising solutions to need
  • Other desired values includes a high quality of standard, aggressiveness, agility and critical reasoning

Salary:
RM3, RM4,200.00 per month

Application Question(s):

  • Able to work in PJ? (Require)
  • Expected salary? (Require)

Experience:

  • Telesales: 1 year (required)
- medical/lab industries: 2 years (required)

Ability to Commute:

  • Shah Alam (required)

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