L1 Application Support

**Role**: - L1 Application Support** **Qualification**: - Bachelor’s Degree any field **Description**: **Language**: - Ability to communicate technical concepts clearly and effectively in English and Mandarin. **Job Type**: Contract Contract length: 12 months **Benefits**: - Health insurance Schedule: - Monday to Friday Ability to...

Job Title**:L1 Application Support** Requirement: - Language: English & Mandarin - Education: Bachelor’s Degree any field - Ability to communicate technical concepts clearly and effectively in English and Mandarin. - *Contractual Role for 12 Months (Renewable; Contract will be renew every year)_ **Job Type**: Contract Contract length: 12...

Job Title**:L1 Application Support** Requirement: - Language: English & Mandarin - Education: Bachelor’s Degree any field - Ability to communicate technical concepts clearly and effectively in English and Mandarin. - *Contractual Role for 12 Months (Renewable; Contract will be renew every year)_ **Job Type**: Contract Contract length: 12...

: This position has primary responsibility for triaging and servicing assigned cases in accordance to Procurri & Customer SLAs. DUTIES AND RESPONSIBILITIES: - Accept open cases that are assigned by Queue Manager.Manage assigned open cases providing customer resolution within the SLA, i.e. providing responses, and updates. - Ensure case data and case...

Responsible for resolving staff and customer technological questions that need technical support. - Excellent written and verbal communication skills - Able to clearly communicate technical concepts to both technical and non-technical audiences - Handle L1 Incidents, Service requests and triaging incidents - Extract ad-hoc reports based on Customer...

: This position has primary responsibility for triaging and servicing assigned cases in accordance to Procurri & Customer SLAs.DUTIES AND RESPONSIBILITIES: Accept open cases that are assigned by Queue Manager.Manage assigned open cases providing customer resolution within the SLA, i.e. providing responses, and updates. Ensure case data and case comments are...

Responsible for resolving staff and customer technological questions that need technical support. Excellent written and verbal communication skills Able to clearly communicate technical concepts to both technical and nontechnical audiences Handle L1 Incidents, Service requests and triaging incidents Extract adhoc reports based on Customer request.Pay: Up to...

The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use - Assist external users of the client's technical products...

The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use - Assist external users of the client's technical products...

**Main Responsibilities** - Provide Software technical assistance, troubleshoot and resolve issues - Perform data migration works - Conduct product (Software) training to end users - Resolve customer technical issues in a timely & professional manner - Involve in ad-hoc projects, pre-implementation discussions **Job Requirements** - At least 1-2 years of...

Assist external users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems - Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products - Follow appropriate escalation path to resolve...

**Job Summary**: The Player Support Specialist will serve as a key liaison between the company and its gaming community. This role requires a passionate individual who is adept at handling various customer service functions related to our gaming products. The specialist will be responsible for addressing in-game inquiries, handling complaints, and providing...

HIGHLIGHTS: Accessible by public transportation (LRT/MRT/KTM) Attractive salary package Immediate HiringJOB SCOPE: Handle and assist customers' general inquiries via chat support system. Taking ownership to solve challenges faced by customers and clients' partners. Exceeding customer expectation in terms of customer service & accurate information. Working in...

**OPEN FOR FRESH GRADUATE WITHOUT EXPERIENCE (Training provided)** **Responsibilities**: - Handling inbound chat support in a timely manner. - Perform the required call verification process prior updating customers' information or providing account information. - Identify and handle customers' enquiries completely and accurately with confidence. **Job...

**Job Detail: Customer Service Chat Support (MANDARIN+ English)** **Role : Customer Service Chat Support (MANDARIN+ English)** **Job Type : Permanent Job** **Fresher's /Experienced are Welcomed** **Location : KL Sentral ,MYS** **Education: SPM and Above (Added advantage if have Call Center Experience)** Working Hours: From 8AM - 12AM (8hr. job+1 hour...

Job Details: Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Manage customer escalations and ensure that these are answered, tracked, and escalated as required Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint...

Main Responsibilities Provide Software technical assistance, troubleshoot and resolve issues Perform data migration works Conduct product (Software) training to end users Resolve customer technical issues in a timely & professional manner Involve in adhoc projects, preimplementation discussionsJob Requirements At least 12 years of relevant experience in IT...

Calling all social media enthusiasts and customer service superstars! We're on the hunt for exceptional Chat Support Representatives to join our dynamic team at a cutting-edge technology company. If you're passionate about helping others, have a knack for solving problems, and love engaging with people online, this is your chance to make a real...

**Title: Technical Support Executive** **Normal working hour 9-6 - Mon -Fri** **Attractive salary package!** - Assist external users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems - Troubleshoot basic and routine customer issues that are technical in nature; including...

As a Gaming Support Representative, your primary responsibility will be to provide exceptional customer support to our Mandarin-speaking players. You will be the first point of contact for players who require assistance, troubleshooting, or information regarding our games, platform, or services. Your goal is to deliver prompt and efficient solutions to...