![Oaky](https://media.trabajo.org/img/noimg.jpg)
Customer Operations Specialist
1 week ago
As a Customer Operations Specialist at Oaky, you will be a key player in our customer success and support teams, ensuring that every detail is in its right place and things that need to get done, are done in a timely manner, with the best quality possible.
This role demands a high level of precision and a structured approach to managing a variety of tasks.From system migrations to data management, you are the glue that holds our teams together, facilitating smoother processes and enhancing overall efficiency.
Responsibilities:
-
System and Data Management:
- Lead the system migration process for customers, ensuring a seamless transition.
- Perform meticulous data entry and cleaning tasks to maintain the integrity and accuracy of customer information.
Operational Support:
- Provide robust support to the onboarding and customer success teams, ensuring operational excellence when needed.
- Assist our Revenue Operations Manager in maintaining Salesforce hygiene, contributing to efficient customer management and reporting.
Project Management:
- Oversee and prioritize various projects, balancing immediate needs with longterm goals to support team effectiveness.
- Contribute to process improvements, suggesting changes that enhance workflow and customer satisfaction.
Team Collaboration:
- Support the customer support team by providing additional resources and assistance during peak times or for special projects.
- Collaborate closely with multiple departments to ensure the customer lifecycle is supported from all angles.
What you bring to Oaky:
- A keen eye for detail and a passion for precision.
- Excellent organizational and prioritization skills, with the ability to manage multiple tasks simultaneously.
- Strong communication skills and the ability to work effectively in a teamoriented environment.
- A proactive attitude, driven to learn and grow within an operational role.
- Experience in data entry or database management is preferred.
- Familiarity with CRM systems, for example Salesforce, is a plus.
Bonus points if:
- You have worked with tools like Intercom & Google Suite and are interested/knowledgeable in SaaS.
- Project managementtype experience in a SaaS/Tech company or hotels.
Compensation & Benefits
- An openminded and international work environment (our team consists of over 20 nationalities)
- An amazing chance to have true impact in a fastgrowing SaaS company
- Regular team outings (Fun Fun Fun days)
- Very supportive, ambitious and fun colleagues
- Salary range [60k80k INR or 3k4.5k MYR)
- Employee Stock Option Plan (ESOP)
- Learning & Development budget
- Flexibility to work from abroad
- Laptop
- 25 holidays
-
Customer Operations Specialist
3 weeks ago
Remote, Malaysia Oaky Full timeAs a Customer Operations Specialist at Oaky, you will be a key player in our customer success and support teams, ensuring that every detail is in its right place and things that need to get done, are done in a timely manner, with the best quality possible. This role demands a high level of precision and a structured approach to managing a variety of tasks....
-
Operations Specialist
1 week ago
Remote, Malaysia Inviso Full timeOperations SpecialistFTE at Inviso - REMOTE ROLEMicrosoft Scale Assessment Program Operations Specialist:The TeamInviso supports Microsoft in providing a range of Assessment services and is expanding our support of Scale Assessments focused on Cloud Migration and Security. This program provides data-driven reports to help customers gain a thorough...
-
Operations Specialist
1 week ago
Remote, Malaysia Inviso Full time**Operations Specialist** FTE at Inviso - REMOTE ROLE **Microsoft Scale Assessment Program Operations Specialist**: **The Team** Inviso supports Microsoft in providing a range of Assessment services and is expanding our support of Scale Assessments focused on Cloud Migration and Security. This program provides data-driven reports to help customers gain a...
-
Operations Specialist
2 weeks ago
Remote, Malaysia SMEVentures Full timeSMEVentures is looking for a talented Operations Specialist to join our fast-growing portfolio company eMerge ITS. About SMEVentures SMEVentures is the leading platform for entrepreneurship through acquisition (ETA) in Asia Pacific. We empower the growth and sustainability of small and medium-sized enterprises (SMEs) by bridging the gap between retiring...
-
Operations Specialist
1 week ago
Remote, Malaysia SMEVentures Full timeSMEVentures is looking for a talented Operations Specialist to join our fast-growing portfolio company eMerge ITS.About SMEVenturesSMEVentures is the leading platform for entrepreneurship through acquisition (ETA) in Asia Pacific. We empower the growth and sustainability of small and medium-sized enterprises (SMEs) by bridging the gap between retiring...
-
Tooling Digital Operations Specialist
1 week ago
Remote, Malaysia FieldCore Full time**About GE Vernova** GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world’s challenges, GE Vernova is uniquely...
-
Customer Success Specialist
3 weeks ago
Remote, Malaysia Cadmus Full timeAt Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that’s why we’re changing how the world learns! Cadmus is a global EdTech company purposefully built for the higher education sector to break down learning barriers by providing educators and diverse student cohorts with access to high-quality learning and...
-
Security Operations Specialist
4 weeks ago
Remote, Malaysia GNM Salon Apparel Full time**About Us**:Join our team as we seek skilled **Security Operations Specialists** to strengthen our security measures. Your role will involve managing user accounts, implementing security protocols, and protecting sensitive data, ensuring the safety of our global remote team. **How To Apply**: Application Code**:JAZZHR** **Roles & Responsibilities**: -...
-
Security Operations Specialist
2 days ago
Remote, Malaysia GNM Salon Apparel Full time**About Us**:Join our team as we seek skilled **Security Operations Specialists** to strengthen our security measures. Your role will involve managing user accounts, implementing security protocols, and protecting sensitive data, ensuring the safety of our global remote team. **How To Apply**: Application Code**:JAZZHR** **Roles & Responsibilities**: -...
-
Customer Success Specialist
3 weeks ago
Remote, Malaysia OPENLEARNING GLOBAL (M) SDN BHD Full timeThe Customer Success Specialist role is the first point of contact and is responsible for providing onboarding support, platform technical support, and creating sustainable growth for OpenLearning partners. As a Customer Success Specialist, you will collaborate with cross-functional teams, troubleshoot technical issues, and contribute to the ongoing...
-
Tooling Digital Operations Specialist
1 week ago
Remote, Malaysia FieldCore Full timeAbout GE VernovaGE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world's challenges, GE Vernova is uniquely positioned to...
-
Customer Onboarding Specialist
1 week ago
Remote, Malaysia Jibble Group Sdn Bhd Full timeThe Customer Onboarding Specialist assists our customers and their employees to onboard successfully onto PayrollPanda.Tasks and responsibilities include, but are not limited to: Assist, implement, and support customers at key moments in their payroll and HR onboarding experience Complete new PayrollPanda account setup on behalf of the customer and serve as...
-
Customer Onboarding Specialist
2 weeks ago
Remote, Malaysia Jibble Group Sdn Bhd Full timeThe Customer Onboarding Specialist assists our customers and their employees to onboard successfully onto PayrollPanda. Tasks and responsibilities include, but are not limited to: - Assist, implement, and support customers at key moments in their payroll and HR onboarding experience - Complete new PayrollPanda account setup on behalf of the customer and...
-
Customer Onboarding Specialist
2 weeks ago
Remote, Malaysia Jibble Group Sdn Bhd Full timeThe Customer Onboarding Specialist assists our customers and their employees to onboard successfully onto PayrollPanda. Tasks and responsibilities include, but are not limited to: - Assist, implement, and support customers at key moments in their payroll and HR onboarding experience - Complete new PayrollPanda account setup on behalf of the customer and...
-
Customer Support Specialist
4 weeks ago
Remote, Malaysia Akamai Full time**Do you enjoy working with customers to solve complex technical problems?** **Would you like to collaborate with teams to deliver world-class customer service?** **Join our award-winning Customer Support team** Customer Support Specialists are problem solvers at heart and dedicated to providing effortless customer experiences. They expertly troubleshoot,...
-
Customer Support Specialist
1 week ago
Remote, Malaysia Akamai Full time**Do you enjoy working with customers to solve complex technical problems?** **Would you like to collaborate with teams to deliver world-class customer service?** **Join our award-winning Customer Support team** Customer Support Specialists are problem solvers at heart and dedicated to providing effortless customer experiences. They expertly troubleshoot,...
-
Security Operations Specialist
1 week ago
Remote, Malaysia GNM Salon Apparel Full timeAbout Us:Join our team as we seek skilled Security Operations Specialists to strengthen our security measures. Your role will involve managing user accounts, implementing security protocols, and protecting sensitive data, ensuring the safety of our global remote team.How To Apply:Application Code:JAZZHRRoles & Responsibilities: Provision user account access...
-
Hubspot Specialist
2 months ago
Remote, Malaysia Chronos Agency Full time**JOB OVERVIEW**: As a HubSpot Specialist at our Chronos, you will play a critical role in optimizing and leveraging the full potential of HubSpot across Sales, Marketing, and Client Service teams. Your expertise in HubSpot Sales, Marketing, Service, and Operations Hub will be essential in configuring and customizing the platform to improve new business...
-
Hubspot Specialist
2 days ago
Remote, Malaysia Chronos Agency Full time**JOB OVERVIEW**: As a HubSpot Specialist at our Chronos, you will play a critical role in optimizing and leveraging the full potential of HubSpot across Sales, Marketing, and Client Service teams. Your expertise in HubSpot Sales, Marketing, Service, and Operations Hub will be essential in configuring and customizing the platform to improve new business...
-
Crypto Business Development Specialist
2 weeks ago
Remote, Malaysia Token Metrics Full timeToken Metrics is seeking a resourceful Business Development Specialist to expand our business and improve our branding initiatives. As a Business Development Specialist, your duties will include establishing networks with industry specialists, maintaining valued customer relationships, and negotiating deals. To be successful in this role, you should...