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E-commerce Assistant
2 weeks ago
Job Overview:
As an E-Commerce Assistant, you will play a crucial role in supporting the day-to-day operations of our online store(s).
Work closely with Superior to ensure the smooth functioning of our digital storefront and achieve sales target.
Responsibilities:
- Manage product listings on our e-commerce platforms, including uploading product descriptions, images, stock inventory and prices.
- Assist in the creation and execution of online marketing campaigns, including mailing and social media promotions.
- Respond promptly to customer inquiries and resolve issues in a professional and timely manner.
- Ability to build rapport and establish trust with Customers and Resellers.
- Follow up sales and order processing.
- Analyze website traffic and sales data to identify trend, opportunities for improvement and drive organic traffic.
- Stay up to date with industry trends and best practices in e-commerce to maintain a competitive edge.
- Strong communication, negotiation, and interpersonal skills.
Requirements:
- Min in Diploma/Advanced Diploma/ Bachelor's Degree in Marketing, Business Study / E-Commerce in Entrepreneurs or related field preferred.
- Previous experience in e-commerce, digital marketing, or related fields is a plus.
- Proficiency in e-commerce platforms such as WordPress & WooCommerce.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
- Knowledge of basic HTML and CSS is a plus.
- Passion for e-commerce and a customer-centric mindset.
Remuneration Package:
- Competitive commission structure with earning potential based on sales performance.
- Opportunities for professional growth and advancement within the company.
- Medical, Personal Insurance & Dental Coverage
Job Types:
Full-time, Permanent
Pay:
RM2, RM3,000.00 per month
Benefits:
- Cell phone reimbursement
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Experience:
- Ecommerce: 1 year (preferred)
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