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Customer Service Executive

3 months ago

Bangsar, Malaysia 176 Avenue Full time
Seeking a reliable and customer-oriented individual to join us as a Customer Service Executive.

You will create a positive and welcoming experience for our customers by greeting and assisting them, managing appointments, and providing general administrative support.


Responsibilities:

Greet and assist customers in a friendly and professional manner.
Answer calls, take messages, and direct inquiries.
Manage appointments and ensure smooth scheduling.
Provide accurate information about our company and services.
Assist with administrative tasks and maintain records.
Handle customer complaints and escalate issues when necessary.
Maintain a clean and organized working area.

Benefits:

Full-time employment with fixed shifts (Tue-Sun open, Mon closed).

Competitive monthly salary:
RM2,500 - RM3,800.
Commission pay based on performance.
Performance and yearly bonuses.
Opportunities for career advancement.
EPF and SOCSO contributions.
Leave entitlements as per company policy.
Medical coverage.
Company trips and team-building activities.
Young & fun working environment focused on learning and growth.

Job Requirements:

High school diploma or equivalent.
Customer service or similar experience preferred.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Remain calm and professional in stressful situations.
Attention to detail and a positive attitude.

Locations:

Bangsar
The HUB SS2

Salary:
RM2, RM3,800.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Fixed shift
  • Weekend jobs

Supplemental pay types:

  • Commission pay
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Bangsar: Reliably commute or planning to relocate before starting work (required)

Education:

  • Malaysian Special Skills Certificate (preferred)

Experience:

Customer Care Specialist: 1 year (preferred)

Language:

  • English (preferred)
  • Mandarin (preferred)
  • Bahasa (preferred)