Front Office Assistant

2 weeks ago


Kuala Kangsar, Perak, Malaysia Casuarina @ Kuala Kangsar Full time

Responsibilities:

  • Responsible in all aspects of Front Office Department operations.
  • Provide excellent customer services activities as per established policies and procedures to achieve the highest levels of guest satisfaction.
  • Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
  • Attends to guest's complaints, inquiries and requests.
  • Keep up to date with knowledge of room categories, rates, amenities, facilities and services of the property.

Job Requirements:

  • Able to work in rotation shift inclusive overnight shift.
  • 6 working days with 1 day off.
  • Well verse with front office operations and administrations.
  • Guest oriented and service minded person.

Job Types:
Full-time, Contract

Contract length: 12 months

Pay:
RM1,500.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Meal provided
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Night shift
  • Rotational shift

Supplemental pay types:

  • Overtime pay

Experience:

- hotel: 1 year (required)

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