Current jobs related to HR Ops and Customer Support Trainer - Kuala Lumpur, Kuala Lumpur - Swivelt Sdn Bhd

  • Senior Global HR Ops Leader

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Oliver James Associates Full time

    {"Overview": "We are seeking a seasoned Senior Global HR Ops and Tech Leader to spearhead our Client's Human Resources technology strategy and product design. As an essential member of our Client's Global Technology leadership team, you will play a pivotal role in shaping and implementing our technology roadmap, ensuring seamless integration of HR systems,...

  • Regional HR Ops Specialist

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyOur client is a mnc. about the role They are currently looking for a Regional HR Operations Specialist to join the team in response to their growth. The role involves maintaining HR systems (WorkDay), managing employee records, preparing HR documents, conducting new hire orientations, handling on-boarding and off-boarding activities, and...

  • Food & Beverage Departmental Trainer

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hilton Kuala Lumpur Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Customer support specialist

    2 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Swingvy Pte Ltd Full time

    Swingvy is the leading all-in-one HR platform for small and medium businesses. Designed as the single source of truth for managing the modern workforce, Swingvy delivers the most complete, all-mobile HR experience. There are countless exciting opportunities for innovation in our space and we are seeking creative, passionate, entrepreneurial individuals to...

  • Vp, retail anti-financial crimes

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia GatedTalent - Connecting Top Executive Search Firms And Executives Full time

    About UOBAbout the departmentJob DescriptionResponsibilities and activitiesEnsure effectiveness of the risk and control environment by supporting OET Lead with workforce management, metrics and reporting, and quality control of the AFC Ops functions.Perform periodic assessment and quality control on key processes in AFC Ops functions and provide feedback to...

  • Customer Support Team Lead

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Core Fusion Sdn Bhd Full time

    {"h3": "Job Summary", "p": "We are seeking a highly skilled Customer Support Team Lead to join our team at Core Fusion Sdn Bhd. As a key member of our support team, you will be responsible for providing exceptional customer service, resolving complex issues, and leading a team of support specialists. If you have a passion for delivering outstanding customer...

  • Principal - PD Recruitment and Academy

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full time

    About the RoleThe incumbent will be responsible for overseeing the recruitment, training, and sales supervision of assigned channels in Partnership Distribution.Sales Training ManagementManage a team of Sales Trainers for dedicated Sales Distribution Channels.Collaborate with the Sales Training team to conduct all necessary training from Licensing to...

  • Quality Assurance Manager

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Manager to join our Compliance Operations team. As a key member of our team, you will be responsible for ensuring the delivery of high-quality compliance case review and maintaining performance standards across all Compliance Ops functions.The successful candidate will develop and implement...

  • Principal - PD Recruitment and Academy

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Principal - PD Recruitment and Academy. As a key member of our marketing, distribution & partnership team, you will play a vital part in advancing our movement to create a healthier, more sustainable future for everyone.As a Principal, you will be responsible for...

  • Opensys application support specialist

    2 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Krisvconsulting Services Pte Ltd Full time

    We seek an experienced Application Maintenance Specialist with a strong background in application and production support, specifically in Dev Ops, ALDON, core banking systems, and batch job managementKey Responsibilities:Setup and improve monitoring tools like GENEOS. Ensure environment health and promptly alert the team to issues. Handle batch job setup...

  • Quality Assurance Manager

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Manager to join our team at Tbwa Chiat/Day Inc. As a key member of our Compliance Operations department, you will be responsible for ensuring the delivery of high-quality compliance case review and maintaining performance standards across all Compliance Ops functions.Key ResponsibilitiesLead and...

  • HR Projects

    4 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

    We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

  • Hr coordinator

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Ambition Full time

    Job description Oversee the entire new hire onboarding process, including background checks, employment offers, new hire setup and enrollment, compliance training, probation, and confirmation. Track and manage work pass applications, renewals, cancellations, and other related matters across the region. Handle the off-boarding process for departing employees....

  • Hr internship

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Synergy Goldtree Sdn Bhd Full time

    Job Title: HR Intern Join our Human Resources team as an HR Intern and gain hands-on experience in various HR functions. Job Summary: We are seeking a motivated and detail-oriented individual to assist with HR-related tasks and projects. Key Responsibilities: Recruitment and Onboarding: Assist with posting job openings, reviewing resumes, scheduling...

  • Quality Assurance Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Manager to join our Compliance Operations team. As a key member of our team, you will be responsible for ensuring the delivery of high-quality compliance case review and maintaining performance standards across all Compliance Ops functions.The successful candidate will develop and implement...

  • HR Generalist

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    HR Generalist About the Company: Our client is a leading player in the construction and building materials industry, with a strong commitment to excellence and innovation. About the Job: We are seeking a highly skilled HR Generalist to join our team in a sole contributor role, responsible for providing strategic HR support to our organization. Key...

  • HR Business Partner GBS

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Kerry Full time

    Job Title: Senior HR Business Partner Company: Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. About the Role: This is an exciting opportunity to join our HR team as a Senior HR Business...

  • Hr manager

    2 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Starhub Full time

    Job Description Company Overview: Star Hub is a globally recognized, Singapore-headquartered Communications, Entertainment and Digital Services company. Founded since the early 2000s and listed in the Singapore Stock Exchange, we have embarked on a multi-year digital transformation journey (DARE+), with an aspiration to transcend traditional telco services...

  • HR Operations Specialist

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Glints Full time

    HR Operations ExecutiveWe are seeking an HR Operations Executive to support the smooth functioning of HR processes that align with our company's strategic objectives and employee needs.Key Responsibilities:Payroll Administration: Ensure accurate and compliant payroll processing in accordance with Singapore MOM's employment Act.Employee Life Cycle Management:...

  • HR Operations Specialist

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Glints Full time

    HR Operations ExecutiveWe are seeking a highly skilled HR Operations Executive to join our team at Glints, a company that values innovation and employee growth. As an HR Operations Executive, you will play a critical role in ensuring the smooth and efficient functioning of HR processes that support our company's strategic objectives and employee needs.Key...

HR Ops and Customer Support Trainer

3 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia Swivelt Sdn Bhd Full time

Description
Do you get excited by the thought of working for the world's leading play and entertainment company in a continuously evolving, truly omnichannel environment?
Join us as the HR Ops and Customer Support Lead for our client project team, based in Malaysia.

Responsibilities
Stakeholders Internal
HR Business Partners

  • To ensure effective communication on HR process related issues and service delivery to HR Business Partners
Team Manager - HRO

  • To lead multiple HR processes professionally and support the Team Manager in SLAs delivery
Other Team Leaders

  • Work closely with other process team to ensure the overall satisfaction of the customers through adherence to the agreed SLAs
Customers-External

  • To liaise with external vendors, auditors and government agencies
Process

  • To lead multiple subfunctional or BU service portfolio within single or multicountries depending on scope of services for BU and to ensure quality service in line with the SLAs
  • To resolve issues with the various HR Business Partners independently
  • Responsible for resolving complex inquiries
  • Provide guidance to the team members
  • Undertake process improvement and optimization initiatives
  • Develops monitoring, checking and reporting systems for themselves and others (including junior staffs)
  • To conduct Business Partner meetings
  • Supervise teams, plan and organize work for team to ensure meeting of set KPIs and compliance of ask HR SOP and quality standards
  • To support Team Manager in responding to internal and external audits and formulate and implement action plans within an agreed deadline
People Management

  • Highly experience with ability to support team in execution of both standard and nonstandard transactional tasks
  • Ability to support team in analyzing and troubleshooting cross functional problems
  • Performance management of team members

Requirements:

  • Minimum a Diploma in Business Administration or HR professional qualification
  • Expert in HR processes knowledge across all functions/ processes
  • Expert knowledge of interdependencies, interfaces and touch points of HR data/process
  • Have strong knowledge of scope of HR service offering to BHR
  • Ability to work with subordinates and senior management
Communication skills (English), spoken and written (excellent).

  • Expert in HRIS and MS Office (eg Word, Excel, PowerPoint, etc.)
  • Expert in multinational corporate experience in recruitment admin and EDA
  • Possess expert knowledge of full scope of HR service offering to BHR
  • 45 years of relevant experience, experience in SSO industry is preferred
  • Experience with SAP is an advantage

Salary:
RM7, RM8,200.00 per month

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Language:

  • English (required)