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Principal - PD Recruitment and Academy

2 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full time
About the Role

The incumbent will be responsible for overseeing the recruitment, training, and sales supervision of assigned channels in Partnership Distribution.

Sales Training Management

  • Manage a team of Sales Trainers for dedicated Sales Distribution Channels.
  • Collaborate with the Sales Training team to conduct all necessary training from Licensing to onboarding and post-onboarding training of Rookies.
  • Develop and manage the delivery of learning and development strategy for all Sales Distribution Channels team.
  • Lead, coach, and build a high-performing PD Sales Academy team to support short, medium, and long-term business aims.
  • Collaborate with internal stakeholders to identify training needs, align programs with business goals, and assess training effectiveness.
  • Analyze sales performance data to identify trends and patterns to develop training strategies to improve sales performance.
  • Nurture continuous professional development within the team, department, and AIA Group L&D to ensure quality and consistency.
  • Manage training budget to ensure cost-effective training.
  • Acquire feedback to explore and identify the most effective and innovative training, learning initiatives, and projects to ensure PD is an industry leader in respect of professional development and learning experience.
  • Manage third-party relationships and contract negotiation with external providers to ensure training objectives are met and enhance overall learning effectiveness.
  • Work closely and collaborate with all other AIA cross-functional teams (especially PD Business Unit Academy) to outline training improvements for growth, scalability, and sustainability of PD.
  • Leverage learning technology through modernizing learning technology landscape and processes to adapt to the latest technology trends.
  • Lead recruitment efforts to attract and onboard top talent, utilizing effective sourcing and selection strategies.
  • Provide ongoing support and coaching to reinforce learning in driving continuous improvement in sales performance, along with retention strategies to ensure long-term success.

Stakeholder Management and Collaboration

  • Work closely with the respective Distribution Channel Sales Head (DCSH) on Sales Personnel Performance and come up with necessary Knowledge & Skill enhancement, including Coaching, Sales Joint Fieldwork, and other deemed necessary.
  • Work closely with our Internal Stakeholders and Corporate Partners together with our DCSH to drive business through our Corporate Partners.
  • Build effective, collaborative working relationships with both internal and external senior leadership teams, channel stakeholders, corporate partners stakeholders, internal and external sales teams, AIA Group L&D, and local HR teams to understand and continually re-evaluate organizational learning and development needs to ensure trainings are aligned with business needs.
  • Work closely with PBB K&L team to enhance and broaden the learning ecosystem between PBB & AIA.
  • Proactively engage and manage positive communication with PBB stakeholders and AIA management team to ensure the success of training initiatives.
  • Engage all existing and future project stakeholders that can support the success of all PD sales distribution channels.

Job Requirements:

  • Minimum Tertiary education from any discipline.
  • CFP/ RFP Certification will have a better advantage.
  • Minimum 10 years of experience in the Financial Services/ Insurance industry, specifically in Sales & Academy Training.
  • Trainers Management & Sales Target Management experience is a must.
  • Proven sales experience in Insurance products will have a definite advantage.
  • Handling Agency Business and dealing with Agencies will be an added advantage.
  • Strong leadership and management skills.
  • Independent, proactive, resilient, and sales result driven.
  • Must be mobile as outstation travelling is required and frequently within Klang Valley due to logistics of our sales personnel.
  • Able to plan, develop and train using the training modules and contents together with the team.
  • Other Trainer's Certification will be a plus point, e.g. 7 Habits, NLP, and others.