Customer Service Officer, Senai Branch My
2 weeks ago
KEY RESPONSIBILITIES
- Sales & Operational Function
- To be r esponsible for endtoend process for overthecounter transactions on account opening, cash and noncash transactions according to advice slips or other negotiable documents.
- To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations.
- To discharge duties instructed by ACSM/BM to serve business interests of the Bank.
- Additional role for CSD at SME Desk: _
- For CSO at SME Desk, please refer to CSO SME Branch Task List for additional responsibilities.
- To participate in promoting branch products and services through crossselling activities.
Customer Relationship
- To p roactively identify, manage and propose effective endtoend solutions to issues related to service delivery
- To supervise and resolve customer complaints raised by CSR Teller on requests, inquiries, problems and complaints
Process & Compliance
- To t ake accountability over Branch's compliance to the standard operationg procedures and to ensure regulatory requirements
- Operational Authority
- To v alidate overthecounter transactions on account oepning, cash and noncash transactions according to advice slips or other negotiable documents
- To approve rates, cash and check deposits up to authorized amount
- To act as Programme Champion for all sales, service and compliance module in view of training and educating branch staff
- To supervise staff in ensuring service and compliance standards are met
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Customer Service Officer, Bercham Branch My
3 weeks ago
Malaysia CIMB Group Full time**JOB DESCRIPTION** **JOB TITLE CUSTOMER SERVICE OFFICER (CSO) - RETAIL & PREFERRED BRANCH** **Grade** **Location **Retail & Preferred Branch **Reports to **Branch Manager **Other Reporting Relationships**: **Subordinates** **Job Purpose **to administer account opening activities. To provide authorization to transact and validate branch operation...
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Customer Service Officer, Serian Branch My
1 week ago
Malaysia CIMB Group Full time**JOB DESCRIPTION** **JOB TITLE** **CUSTOMER SERVICE OFFICER (CSO) - RETAIL & PREFERRED BRANCH** **Grade** **Location** - Retail & Preferred Branch**Reports to** - Branch Manager**Other Reporting Relationships** **Subordinates** **Job Purpose** - To administer account opening activities. To provide authorization to transact and validate branch...
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Customer Service Officer, Serian Branch My
2 weeks ago
Malaysia CIMB Group Full timeJOB DESCRIPTIONJOB TITLECUSTOMER SERVICE OFFICER (CSO) - RETAIL & PREFERRED BRANCHGradeLocation Retail & Preferred BranchReports to Branch ManagerOther Reporting RelationshipsSubordinatesJob Purpose To administer account opening activities. To provide authorization to transact and validate branch operation transaction in accordance to the Banks' rules and...
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Customer Service Officer, Bercham Branch My
1 month ago
Malaysia CIMB Group Full time**KEY RESPONSIBILITIES** **Sales & Operational Function** - To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To...
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Customer Service Officer, Southkey Branch My
4 weeks ago
Malaysia CIMB Group Full time**KEY RESPONSIBILITIES** - Sales & Operational Function- To be r esponsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To...
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Customer Service Officer, Taiping Branch My
4 weeks ago
Malaysia CIMB Group Full time**KEY RESPONSIBILITIES** - Sales & Operational Function- To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To...
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Customer Service Officer, Menglembu Branch My
2 weeks ago
Malaysia CIMB Group Full timeKEY RESPONSIBILITIESSales & Operational Function To be responsible for endtoend process for overthecounter transactions on account opening, cash and noncash transactions according to advice slips or other negotiable documents. To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. To discharge duties...
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Financial Services Consultant, Senai Branch My
2 months ago
Malaysia CIMB Group Full time"- To promote and professionally sell a wide range of Bancassurance life insurance products to the Bank’s existing and potential customers. - To provide professional advice and on appropriate financial products based on customer need. - To ensure customer satisfaction and provide excellent after sales service. - To plan and implement sales activities...
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Customer Service Officer, Taiping Branch My
2 weeks ago
Malaysia CIMB Group Full timeKEY RESPONSIBILITIES Sales & Operational Function To be responsible for endtoend process for overthecounter transactions on account opening, cash and noncash transactions according to advice slips or other negotiable documents. To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. To discharge duties...
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Customer Service Officer, Raub Branch My
1 week ago
Malaysia CIMB Group Full timeTo be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To discharge duties instructed by ACSM/BM to serve business...
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Customer Service Officer, Parit Buntar Branch My
3 weeks ago
Malaysia CIMB Group Full time**KEY RESPONSIBILITIES** - Sales & Operational Function- To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To...
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Customer Service Officer, Bukit Gambir Branch My
1 month ago
Malaysia CIMB Group Full timeSales & Operational Function- To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To discharge duties instructed by...
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Customer Service Officer, Raub Branch My
2 weeks ago
Malaysia CIMB Group Full timeTo be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. To discharge duties instructed by ACSM/BM to serve business interests of...
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Customer Service Officer, Lahad Datu Branch My
2 weeks ago
Malaysia CIMB Group Full time**Job Purpose** - To administer account opening activities. To provide authorization to transact and validate branch operation transaction in accordance to the Banks' rules and procedures. **Job Description - Sales & Operational Function: To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash...
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Malaysia CIMB Group Full time**Key Responsibilities**: **Sales & Operational Function** - To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To...
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Customer Service Officer, Kl Gateway Branch My
2 weeks ago
Malaysia CIMB Group Full timeKey Responsibilities:Sales & Operational Function To be responsible for endtoend process for overthecounter transactions on account opening, cash and noncash transactions according to advice slips or other negotiable documents. To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. To discharge duties...
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Malaysia CIMB Group Full timeJOB TITLE- CUSTOMER SERVICE REPRESENTATIVE TELLER (CSR TELLER)- Grade- Location- Branch (Retail / Preferred / Mini)- Reports to- Branch Manager- Other Reporting Relationships- Subordinates- Job Purpose- To perform branch operation transactions and provide efficient and effective service to achieve optimal customer satisfaction- KEY RESPONSIBILITIES-...
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Malaysia CIMB Group Full time**JOB DESCRIPTION** **Job Title: Financial Service Consultant (FSC)** Unit : Respective Branches Job Location: Branch Job Title of Direct Superior : Branch Manager **Key Responsibilities** - To promote and professionally sell a wide range of Bancassurance life insurance products to the Bank’s existing and potential customers. - To provide professional...
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Malaysia CIMB Group Full time**JOB DESCRIPTION** **Job Title: Financial Service Consultant (FSC)** Unit : Respective Branches Job Location: Branch Job Title of Direct Superior : Branch Manager **Key Responsibilities** - To promote and professionally sell a wide range of Bancassurance life insurance products to the Bank’s existing and potential customers. - To provide professional...
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Branch Manager, Sungai Bakap Branch My
3 weeks ago
Malaysia CIMB Group Full timeJOB TITLE : BRANCH MANAGER (BM) Grade : U6.S Location : Branch Reports To : Regional Director Others Reporting & Relationship - Subordinates 1. Customer Service Manager (CSM)/Assistance Customer Service Manager (ACSM) 2. Relationship Manager (RM) 3. Personal Financial Consultant (PFC) 4. Customer Service Officer (CSO) 5. Customer Service...