Customer Service Coordinator

Our client is a leading international company that provides innovative solutions to their clients across multiple industries including Oil and Gas, Marine, Construction and Industrial and range from high pressure water cleaning, surface preparation, abrasive cutting and centrifugal pumping services. Good rewarding opportunity with career growth...

Assist in product purchasing and order fulfilment activities such as providing quotation, processing PO, issue invoice and other related documentations. - Maintain database of client needs, customer sales order and invoicing records and service reports. - Alert customers on overdue service. - Ensuring orders are delivered on time. - Respond to any issues...

Manage the client dashboard to view any jobs that are coming through, and call the customer to confirm the appointment timing - Ensure that these jobs are picked up by our service professionals. If needed, call or Whatsapp them to ask them to pick up the job. - Assign the job to the service professional or accept the job on their behalf. - Coordinate with...

Provide administrative support to the service team in order processing transactions, coordinating engineer schedules, and ad-hoc duties. - Handle all delivery-related documentation; ensure accurate order fulfillment and timely delivery. - Pack and arrange delivery of goods. - Ensure proper control in PO, inventory, and quote submission. **Requirements**: -...

Salary: RM 1,800 - RM 2,000 Location: No. 7, Jalan PJU 10/10E, Saujana Damansara, Damansara Damai. Working days: Monday to Thursday (9am-6pm), Saturday & Sunday (9am - 5.30pm) 1. Understand clients' needs, goals, and challenges to provide appropriate product or service solutions. 2. Build and nurture strong relationships with existing clients to ensure...

**Responsibilities**: - To act as Liaison between customers and sales team to handle both pre-sales and post sales service function. - Provide outstanding customer service to improve customer satisfaction and relationship. - Handle department order processing and related operation tasks. Coordinate, analyze and improve customer service functions to meet...

Install base database maintenance including warranty management. - Prepare and issue Service quotations. - Service contract administration - elaborate, bill and administrate the service contracts and revenue: - Service order entry and management (parts, labor & contracts) - Review Customer Purchase order and work with District Service Manager (DSM) to...

Install base database maintenance including warranty management. - Prepare and issue Service quotations. - Service contract administration - elaborate, bill and administrate the service contracts and revenue: - Service order entry and management (parts, labor & contracts) - Review Customer Purchase order and work with District Service Manager (DSM) to...

ROLES, RESPONSIBILITY AND AUTHORITY:a) Manage documentation flow. This includes bills of lading, packing lists, commercial invoices and certificates of origin and licences.b) Handle daily operations for both export and import airfreight shipmentsc) Complete customs clearances, ensuring full compliance to any relevant regulations.d) Coordinate the routing of...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

Ready to break into a vibrant work culture? Look no further! Join INTRIX as a Manager, Customer Service and dive into our young and energetic team. Enjoy a hybrid work setup, monthly employee engagement events, and clear career progression paths. Are you ready to step up to the challenge? - **"_Disruptive Engineering x _Simplified Living x Humanised...

_Ready to break into a vibrant work culture? Look no further! Join INTRIX as a Manager, Customer Service and dive into our young and energetic team._ - Enjoy a hybrid work setup, monthly employee engagement events, and clear career progression paths._ - Are you ready to step up to the challenge? _ - "_**Disruptive**_ _Engineering x _**Simplified**_ _Living x...

Install base database maintenance including warranty management. Prepare and issue Service quotations. Service contract administration elaborate, bill and administrate the service contracts and revenue:Service order entry and management (parts, labor & contracts) Review Customer Purchase order and work with District Service Manager (DSM) to resolve any...

Provide administrative support to the service team in order processing transactions, coordinating engineer schedules, and ad-hoc duties. Handle all deliveryrelated documentation; ensure accurate order fulfillment and timely delivery. Pack and arrange delivery of goods. Ensure proper control in PO, inventory, and quote submission.Requirements: Diploma in any...

Lead Generation and Prospecting: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings.- Problem Resolution: Investigating and resolving customer issues or complaints effectively and...

Maintain proper filing of all operations correspondences and reports. - Coordinate with airlines to update all new buying costs and maintain on file for reference. - Assist in generation quotation. - Makes telephone calls to customers to inform them of all details of shipment updates both export and import. - Maintain proper records of customer...

**ROLES, RESPONSIBILITY AND AUTHORITY**: a) Manage documentation flow. This includes bills of lading, packing lists, commercial invoices and certificates of origin and licences. b) Handle daily operations for both export and import airfreight shipments c) Complete customs clearances, ensuring full compliance to any relevant regulations. d) Coordinate the...

**Position : Customer Service ( January Intake )** **Tenure: 6 months** **Working Location : Damansara Height** **Salary : Up to RM3000** - Make outbound call to existing and new customers. - Assist customers to sign up SKDS or guide them to sign up SKDS via phone. - Identify customers’ needs, clarify information, and offer suitable product / solution...

Maintain proper filing of all operations correspondences and reports. Coordinate with airlines to update all new buying costs and maintain on file for reference. Assist in generation quotation. Makes telephone calls to customers to inform them of all details of shipment updates both export and import. Maintain proper records of customer correspondence....