Customer Experience Associate
4 weeks ago
Provide first-level support for incidents and requests in Windows, Google, and Apple environments, including software and hardware issues, and work at least 20% on the morning or night shift for a follow-the-sun model. The ideal candidate has a university education, preferably in IT or a related discipline, and is fluent in English and Mandarin. Fresh graduates or those with 3-4 years of experience in a call center, help desk, or IT desk-side support environment are encouraged to apply. The role involves learning and sharing knowledge, escalating situations as required, and keeping end-users informed on the status of their requests.
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Customer Experience Associate
1 month ago
Malaysia F. Hoffmann-La Roche Gruppe Full timeCustomer Experience Analyst role requires providing first-level support for incidents and requests in Windows, Google, and Apple environments, involving software and hardware issues, and knowledge sharing. As a Customer Experience Analyst, you will be responsible for providing first-level support for incidents and requests in Windows, Google, and Apple...
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Malaysia Customer Connect Malaysia Full timeWe're seeking energetic individuals to join our team and embark on a lifelong journey in learning how to deliver exceptional customer experiences. Your roles include attending to incoming calls, resolving product or service problems, and providing accurate information. We're looking for a Malaysian citizen with a strong communication and interaction skills,...
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Customer Experience Associate
1 month ago
Malaysia F. Hoffmann-La Roche Gruppe Full timeRoche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...
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Customer Experience Manager
1 month ago
Malaysia TIME's group Full timeWelcome to our new URL – jobstreet.com.my is now my.jobstreet.com . SIGN IN now for the same great experience. Learn more . Full time Add expected salary to your profile for insights Your application will include the following questions: What's your expected monthly basic salary? How many years' experience do you have as a Customer...
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Vp, Customer Experience-customer Care
5 months ago
Malaysia Lazada Full timeLocation: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - The Customer Experience (CX) team is responsible for improving end to end journey experience for our customers (buyers and sellers) on Lazada. Customer Experience is a critical function and fundamental to the sustainable growth of our platform.You will...
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Technical Helpdesk Associate
5 months ago
Malaysia IntersoftKK Full timeMalaysia **Experience**: Technical Helpdesk Associate (SHD) **Skills**:Technical Helpdesk Associate (SHD) - Provide technical support on operational or maintenance of a personal computers/Applications/ other products/ peripherals using documented procedures and available tools - Use appropriate troubleshooting techniques by using the relevant FAQ‘s and...
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Retail Associate
4 weeks ago
Malaysia 1Millennium International Full timeRetail Associate job at Telecommunications company: conduct product demos, engage customers, maintain retail outlet appearance, handle enquiries, and achieve desirable Net Promoter Score by providing exceptional service to customers with a focus on sales, customer satisfaction, and team collaboration. Key requirements include higher secondary education,...
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Manager, Customer Experience-customer Care
5 months ago
Malaysia Lazada Full timeLocation: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - Market Insight & Operations (MIO) is a function in Lazada Customer Care that analyses customer & seller data, conducts root cause and trending analysis, provides insights and recommendations that result in great buyer & seller...
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Manager, Customer Experience
6 months ago
Malaysia Lazada Full timeLocation: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - MIO (Market Insights & Operations) is a function in Lazada Customer Care that analyses customer & seller data, conducts root cause and trending analysis, provides insights and recommendations that result in great buyer & seller...
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Customer Experience Executive for Insurance
5 months ago
Malaysia David Ho Full time**What is this job about?** - We are an insurance brokerage company, seeking an experienced Customer Success Support to join our team. - This position involves managing insurance claims and policy renewals for our clients. **Key Responsibilities**: - Guide customers through the claims process, providing clear information and support. - Liaise with...
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Customer Experience Executive
6 months ago
Malaysia N2N Connect Full time**Responsibilities**: - Acting as a first point of contact: dealing with correspondence and phone calls. - To ensure the day-to-day operations of IT Service Helpdesk & Customer Services. - To provide customer service to brokers, service information, resolving problems, attend to enquiries. - Routinely examine, monitor for defects / downtimes. - Coordinate...
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Seller Experience-customer Care
6 months ago
Malaysia Lazada Full timeLocation: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - The Seller Experience (SX) team is responsible for improving end to end customer journey experience our Sellers on the Lazada platform.You are required to own and execute strategic, cross-functional projects across SEA with a strong background in leading...
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Assistant Customer Experience Expert
5 months ago
Malaysia TDCX Full time#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...
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Spatial Analyst
2 months ago
Malaysia Think City Sdn Full timeSpatial Analyst – Associate / Senior Associate The Strategy & Analytics (S&A) team focuses on generating evidence-based insights to guide urban policy-making, providing input into decision-making for cities at the strategic as well as tactical levels. We work to pioneer innovative ways of analysing, visualising and narrating urban issues for the...
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Retail Sales Associates
4 weeks ago
Malaysia PAZZION Full timeWe are seeking an exceptional Sales Associate to join our team. This role requires strong communication and interpersonal skills to deliver exceptional customer service. Key responsibilities include maintaining a high level of customer satisfaction, recommending products that meet customer needs, and maintaining a well-organized store environment. Benefits...
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Associate Account Manager
4 weeks ago
Malaysia W-Consulting Company Ltd. Full timeAssociate Account ManagerOur client is a fast-growing global company providing market intelligence, data, and technology solutions for investment banking and corporate clients. We are seeking an Associate Account Manager to deliver client account services in the Asia Pacific region.Responsibilities:Clients are happy and satisfied through daily account...
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Retail Associate
1 month ago
Malaysia 1Millennium International Full timeSeeking a Retail Associate to work in a fast-paced telecommunications environment, providing exceptional customer service and promoting products and services. Job Details: Full-time position with a 1-year contract (renewable basis) Working hours: 9:30am - 6:30pm, 5 days a week, 2 days off Responsibilities: Conduct product...
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Manager, Customer Care-seller Experience
5 months ago
Malaysia Lazada Full timeLocation: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - The Seller Experience (CX) team is responsible for improving end to end journey experience for our sellers on Lazada. Customer Experience is a critical function and fundamental to the sustainable growth of our platform. You will lead strategic,...
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Executive - Customer Experience, Marketing (Pyramid)
5 months ago
Malaysia Sunway Group Full time**SUNWAY MALLS**: - BE PART OF US NOW!** Come be part of one of the leading shopping mall managements in Malaysia! Join us in creating history while preserving our core values of integrity, humility, excellence and togetherness. **Summary** Based in Sunway Pyramid, you will be part of the exciting Customer Experience team, contributing in the total...
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Technical Helpdesk Associate Japanese Speaking
5 months ago
Malaysia IntersoftKK Full timeMalaysia **Experience**: Technical Helpdesk Associate - Japanese speaaking **Skills**:Technical Helpdesk Associate - Japanese speaaking - Provide desktop support for users - Troubleshoot and resolve - Escalate and coordinate with other IT departments as required - Japanese to English and vice versa translation - Any other work assigned by the Supervisor -...