Commercial Manager
1 month ago
**Global Freight & Project Forwarding Manager**
Manage and lead the Freight and Project Forwarding business to develop and execute the commercial strategy for Malaysia, expanding the freight and project cargo business.
**About the Company**
A global Freight & Project forwarding and commodities warehousing company including logistics business, active in more than 30 countries, offering complete logistics, storage and supply chain solutions.
**Key Responsibilities**
• Manage an assigned geographical sales area to maximize sales revenue and meet relevant sales targets.
• Develop and implement commercial strategy.
• Strengthen the existing Commercial Freight & Project Forwarding Team to increase sales conversion rate and improve commercial processes.
• Implement required infrastructure for IATA, FIATA and other clearing and forwarding related accreditations, memberships and associations.
• New Business development dedicating time to own sales activities including engaging prospects and customers to present and sell the company's services.
• Focus on the company's existing target sectors as well as new sectors that is in line with company strategy.
• Manage Malaysia Freight & Project Forwarding business and broaden network of vendors and relationships aligned with products, markets and trade-flow.
• Collaborate with Commercial Key Account Management of our SEA network including quotation handling, sourcing of services and rates as well as PnL management.
• Maintain customer satisfaction meeting customer's requirements with a reasonable response-time, rate competitiveness and validity periods.
• Build relationships at all levels and represents the company professionally, including making presentations and attending networking events.
• Provide management reporting including business reviews, sales planning, meetings and visit reports, etc.
• Ensure compliance with the company's Policies.
**Requirements**
• Possess deep and comprehensive understanding of freight and chartering business and different modes of international shipping and logistics.
• Diploma or degree in business administration, logistics or a related field.
• Minimum 10 years commercial management and sales experience in a Freight Forwarding/ NVOCC/ Chartering environment, with a minimum of 5 years in managerial capacity.
• Result oriented with strong ability to prioritize tasks in order to achieve assigned sales target.
• Resourceful with excellent commercial and entrepreneurial flair are critical to the success of this role.
• Proven ability to hands-on with cross-functional and multicultural stakeholders in different time zones.
• Self-driven, creative with positive working attitude.
• An accomplished self-starter who can hands-on/lead the whole cycle of commercial process from acquisition to fulfillment.
• Good leadership and influencing skills with a collaborative work style, fostering cooperation and teamwork.
• Effective negotiation and conflict resolution skills.
• Ability to work effectively in a fast-paced working environment.
• Ability to travel regularly locally and regionally when required and on short notice.
• Existing business pipelines and connections will be a plus.
• OOG/ Project cargo experience is an added advantage.
**Benefits**
• Hybrid & flexible working arrangements.
• Great career progression opportunities & cross-regional exposures.
• Medical & dental benefits.
• Company insurance.
• Petrol card and seasoned parking coverage.
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