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Head, Commercial RID-00154

2 months ago

Malaysia Setel Full time

About Setel:

The Future of Mobility

Introduced in July 2018, Setel is a mobile platform that aims to delight customers by innovating for better, inclusive mobility. Setel serves customers across Malaysia by powering one app as the constant companion to ease motorists' journey across fueling, parking, EV charging, motor insurance, road tax, auto assistance, general purchases, and more across an ecosystem of PETRONAS petrol stations, retail partners, and online merchants.

Role Purpose:

The Commercial team owns all efforts to build and execute commercial models for Setel. This involves efforts to define, test and execute specific revenue models for different market segments by working closely with the cross-functional teams to solve pain-points for customers and merchants. Identifying pain-points and right-sizing the value proposition of the solutions which addresses these pain-points are key in building revenue models with strong traction.

The Head, Commercial will play a critical role in developing and implementing commercial strategies according to Setel's goals and objectives, aiming to accelerate growth. The job also involves efforts in conducting market research and analysis to create detailed business plans on commercial opportunities for Setel. This role must always work closely with existing and potential clients to ensure their needs are being met.

In This Role You Will:

  1. Establish and develop overall commercial strategy and secure approval from senior management.
  2. Act to acquire new clients and manage existing client relationships that ensures future profitability.
  3. Build and develop a commercial team to support the overall commercial strategy and implementation.
  4. Collaborate with and coordinate efforts across cross-functional teams to establish best contracting and commercial strategy for Setel.
  5. Build, negotiate, secure and maintain profitable partnerships with key stakeholders/partners.
  6. Lead the contract execution, review all contract performance and provide recommendation for renewal, extension, closer out.
  7. Lead sales and report analysis that give insights to partners in improving company performance via contracts established.
  8. Resolve any arising issues related to contracts and commercial operations.
  9. Monitor performance of commercial activities using key metrics and prepare reports for senior management.
  10. Develop and assist in financial plans including budgeting and forecasting for the short and long term.

You're A Great Fit If You Have:

  1. Senior Manager with 10-12 years of experience in Sales / BD / Commercial roles and experience managing/leading a team.
  2. Proven experience in sales and/or marketing and managing relationships with key clients.
  3. In-depth understanding of market research methods and analysis.
  4. Solid knowledge of performance reporting and financial/budgeting processes.
  5. Commercial awareness partnered with a strategic mindset.
  6. Excellent organizational and leadership skills.
  7. Outstanding communication and interpersonal abilities.

What Makes Working With Us Awesome:

  1. Our people and culture - You will get to work with awesome and friendly colleagues with whom you can expect to collaborate well to deliver your work. Empowerment is given and you will get a lot of opportunities for peer learning.
  2. Availability of tools and applications: You will be provided with different tools to facilitate your work. Automate your work whenever possible so that you can focus on delivering impact for your role.
  3. Development-focused - Your learning and growth matter most to us. We are people-centric and always ready to help our people to define what they want to make an impact on and craft their learning plan accordingly.

Cool Perks/Benefits:

  1. Hybrid working arrangement; Flexible working hours.
  2. Relax and unwind in the leisure area with video games, board games, books, and more.
  3. Wear your favourite jeans, or any cool OOTD so that you can work comfortably (in style).
  4. Coffee, tea, or snacks are available for consumption at the pantry. Because you'll be happier with a full tummy.
  5. A healthy body leads to a brilliant mind. Let's get moving with the inter-company sports team.
  6. There will be workshops, talent shows, sports activities, and other events for sharing and bonding.

Personal Data Protection:

Setel Ventures Sdn Bhd ("Setel", "we", "our" "us") is committed to protecting and respecting your privacy. This Setel privacy statement ("Privacy Statement") explains what personal data we collect about you, when and why we collect it, how we use it, the conditions under which we may disclose it to others, your rights to your personal data, and how we keep it secure. This Privacy Statement covers both our online and offline collection activities, including personal data that we collect through online platforms such as websites, applications, third-party social networks or our online and physical events, or through other third parties that we work with. Please read this carefully to understand our views and practices regarding your personal data.

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