Assistant Manager Operations

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full time

The role holder will be part of the Equities business franchise under Market Securities Services Operations (MSSO) umbrella. The business covers products in the Equity Derivatives and Prime Finance areas. The scope of the team in KL comprises middle office operations and includes the following activities:

  • Trade validations to front office systems, cash equity/stock loan breaks, intersystem break investigation, review documentation and settlement discrepancy queries from back office operation teams.

The Opportunity:

You will be part of a task force responsible for managing post trade support activities such as intersystem break investigation, trade validations, resolve trade/settlement discrepancies and trade life cycle management. The role will cover Hong Kong and European facilitated activities under HK balance sheets.

Your main contacts will be front office, settlement and middle office teams.

The role will be working on Hong Kong shift with a possibility for staggered work hours.

What you'll do:

  • Provide trade support to Prime Finance front office in Hong Kong.
  • Responsibilities include but not limited to trade validations to front office systems, cash equity/stock loan breaks, intersystem break investigation, review documentation and settlement discrepancy queries from back office operation teams.
  • Interact with Front Office Trading and Sales, Operation teams, Product Control and external counterparties to resolve trade discrepancies and escalation issues.
  • Ability to apply judgment to operational situations in a fast paced environment to drive progress.
  • Identify potential financial risk to the bank and ensure proper resolution is achieved within the bank's guidelines.
  • Timely escalation when necessary for issues that may cause financial loss to the bank or that could affect client relationships.
  • Ensure adequate support for effective management of Key Risk Indicator (KRI)s, to minimise risk e.g. Nostro/Stock/inter-system breaks.

What you will need to succeed in the role:

  • A degree in Business or Finance would be preferred.
  • 3-5 years of investment banking experience would be recommended.
  • Strong understanding of the Derivatives and Prime Finance products.
  • Added advantage would be prior middle office experience of Markets products.
  • Ability to work in a virtual team environment with ability to support multiple functions and stakeholders.
  • Demonstrates strong analytical and critical thinking skills to effectively identify, assess and resolve complex operational challenges, ensuring seamless support of operation activities and compliance with regulatory requirements.
  • Ability to maintain flexibility in working hours to accommodate the dynamic nature of financial markets and ensure timely support for trading activities and client needs.
  • Hands on experience of executing on-shore and off-shore operating models.
  • Strong awareness and appreciation to operations risk and control and exception management.
  • Ability to implement global initiatives and work as part of a global management team.
  • Strong communication skills with the ability to manage local and international relationships across an organization.
  • Attention to detail and a hands on approach to management to work with local managers driving process change and improve efficiency and control.
  • Drive and work in a good team spirit. Create reliable connectivity with team members and peers group.

What additional skills will be good to have?

  • Understanding of Markets Operations is an added advantage.
  • Able to work in a demanding and time sensitive environment.
  • Hands on experience of operations processing is an advantage.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued by HSBC Electronic Data Processing (Malaysia) Sdn Bhd***

* The information contained in this job description is a true and accurate reflection of the job as specified.

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