Senior Manager, License Management

This role is responsible to perform the software license compliance and governance activities (across desktop, server and business applications). He/She will need to be well versed in license compliance in ensuring accurate and timely reporting to avoid legal and financial risks associated with non-compliance.

Strategy

• Secure, rationalise and modernise our technology estate and on-demand data environment.
• Strategize architectural design to fit for the future requirements, improve stability and security, and meet regulatory requirements.
• Drive Tech Simplification and Automation.
• Improve operation efficiency and excellence.

Business

• Manage the Function's preparedness for and response to audits, including reviewing the adequacy of management response to audit findings.
• Manage external vendor software audits from end to end and act as primary liaison point.
• Manage pro-active internal compliance reviews from end to end. Obtain usage and entitlement data to establish position, drive clean-up activities.
• Provide accurate and timely management summaries of progress to stakeholders as required.
• Own and drive transition of operational ownership of licence management activities between teams within the department, support & drive software clean-up activities across the organisation as required.
• Serve as subject matter expert and provide leadership for license management program of works, processes, tools and collaboration across SCB.

Processes

• Review Licensing Terms and Contractual Obligations.
• Review High/Medium/Low Risk Business Application and approve High Risk request usage request.
• Prepare and generate License Compliance Report, Dashboard, Metric with Data Analysis.
• Maintain trending dashboard and Business Application reporting.
• Responsible for producing accurate reports and metrics to facilitate business decisions and support operational activities.

People & Talent

• To demonstrate awareness in self-development, while building key capabilities in team members to improve operational effectiveness and capability.
• To manage change by adapting to new situations and requirements, keeping things under control during periods of rapid change.
• Able to manage and motivate team members.
• Able to drive initiatives across teams.
• Confident and self-motivated with experience in effectively negotiating with and influencing others in a matrix environment.
• Ability and confidence to operate across a wide range of seniority levels, functional divides, locations, and businesses.
• Be able to create and tailor clear and concise verbal and written communications to different audiences, fluent written and spoken English language skills.
• Demonstrable analytical thinking.
• Attention to detail, thoroughness, and accuracy of output.
• Proven track record of quality deliverables within tight schedules.
• Alignment of team goals and priorities with corporate business strategy.
• To have the ability to organise work effectively and manage a broad portfolio of work effectively.

Risk Management

• Identify and mitigate risks associated with non-compliance, including potential legal and financial repercussions.

• Stay updated on licensing laws and regulations to ensure organizational compliance.

Governance

• Responsibilities relating to the direction, planning, structure, frameworks (e.g., processes and policies) and oversight. For example, responsible for assessing the effectiveness of the Group's arrangements to deliver effective governance, oversight, and controls in the business and, if necessary, oversee changes in these areas.

• Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Collaborate with stakeholders to align and deliver key objectives.

• Able to organise work and manage a broad portfolio of work effectively.

• Able to articulate the requirement and importance of Software License Management and gain buy-in from senior stakeholders.

• Manage change by adapting to new situations and requirements, keeping things under control during periods of rapid change.

• Automation related skill set e.g. SQL Power Query, Java, SharePoint, DevOps.
• Reporting Tool related skill set e.g. Tableau, Power BI, Python, Microsoft Excel.
• Analytical Skill. Strong in complex license calculation.
• IT Asset Management, Software Asset Management, License Management and/or Supply Chain Management related skillset.
• Practical experience managing a Software asset or license management program for a global firm.
• Familiarity with software license management principles, license calculation methodologies, end to end software license management process, discovery tools, and Inventory management products.

• Bachelor of Computer Science, IT or Related Field.
• ITIL foundation training, CSAM, ServiceNow SAM Pro.
• ITIL Foundation, Certified Software Asset Manager, Procurement/Finance Certification.
• English.

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.