Assistant Manager Key Account, Learning Sales

4 days ago


Cyberjaya, Selangor, Malaysia Awantec Full time
Assistant Manager Key Account, Learning Sales

Key Accountability

This is an Assistant Manager role who will lead the pillar/section that he/she is being assigned, and to achieve the sales target of the section. The role involves managing and providing supervision to both the sales and customer success personnel on their tasks. The lead will provide feedback to the team, particularly to the superior(s) on potential prospects, challenges, and strategies for the sales of the products.

Job Summary:

  • Supervise the team to generate, monitor leads generation and clients' support and engagement.
  • Establish sales pipelines to meet monthly targets and short-falls.
  • Monitor the sales process, including payments, to ensure the team achieves monthly sales targets.
  • Build and maintain good rapport with clients for recurring sales.
  • Follow up with clients and respective teams on sales status.
  • Coach the customer success team to proactively handle issues arising from the products and ensure clients' inquiries are handled with utmost care.
  • Work closely with stakeholders such as the marketing, solutionist, and product development teams to develop new products or enhance/diversify existing products to spur sales volume or revenue.
  • Coach team members on new products, processes, and personal development.
  • Keep abreast of learning technology and trends in the market.
  • Perform periodic market surveys on learning platforms.
  • Maintain open communication with the team, colleagues, and superior(s) on performance, challenges, and sales strategy.
  • Coordinate with the Finance team on payments/collections from clients.
  • Generate monthly reports and lead weekly standup meetings.

Qualification:

  • Bachelor's Degree in Business/Marketing/Human Resources/Education/Psychology.
  • Minimum 3 years of experience in sales.

Desired experience/exposure:

  • Academy/Training related experience in Training and Development, Sales, and Marketing.
  • Digital Technology and/or Sales exposure.
  • Recognized training certification.
  • Design and delivery of training.

Required Skills:

  • Client-facing exposure.
  • Good articulation.

Additional Requirements:

  • Effective negotiation and influencing skills.
  • A high level of analytical, innovation, and business skills.
  • People and social skills.
  • Ability to identify opportunities for business development.
  • Computer literate and familiar with Google Workspace.
  • Excellent communication, interpersonal, and writing skills.

Seniority Level: Mid-Senior level

Employment Type: Contract

Job Function: Information Technology, Sales, and Customer Service

Industries: IT Services and IT Consulting

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