Relationship Officer

4 days ago


Malacca City, Malaysia OCBC Full time

Description

  • Meeter-Greeter for Centre
  • Attend to all walk-in & regular clients
  • Refer potential clients to RMs for sales / investment opportunities
  • Answering calls (e.g. inquiries on transactional banking, membership services, products offered, account balances, currency rates etc) and if necessary, direct calls to RMs
  • Make telemarketing calls to Premier Members especially during campaign periods and/or other promotional activities / events
  • Achieve pre-determined monthly / yearly sales targets
  • Achieve the targeted penetration rate on 'low activity' accounts and 'borderline' Premier qualified members
  • Achieve the pre-determined number of customer calls to be made monthly
  • Prepare and consolidate sales and performance report to RMs
  • Attend sales events, road shows and other promotional activities, where necessary

Job Qualifications

  • Preferably 1 year experience in sales or sales and service related capacity
  • Pleasant personality with focus on customer service
  • Good interpersonal and communication skills to interact effectively at all levels
  • Able to work independently with minimal supervision
  • Team player with the ability to demonstrate good teamwork amongst colleagues
  • Self-motivated, dedicated, committed to delivering results
  • Possess a positive attitude, initiative, responsible and takes ownership of issues

Primary Location

Malaysia-Melaka-Melaka

Job

Customer Service

Organization

MAL CFS - Premier Banking (Melaka)

Schedule

Permanent

Full-time

Job Posting

25-Feb-2025, 11:33:59 PM

#J-18808-Ljbffr

  • Malacca City, Malaysia OCBC Bank Full time

    Job Description - Relationship Officer - Melaka (2500009P)DescriptionAttend to all walk-in & regular clientsRefer potential clients to RMs for sales/investment opportunitiesAnswer calls (e.g. inquiries on transactional banking, membership services, products offered, account balances, currency rates, etc.) and direct calls to RMs if necessaryMake...


  • Malacca City, Malaysia OCBC Bank Full time

    Job OverviewThe Role of the Relationship Officer at OCBC Bank involves building strong relationships with clients to provide exceptional customer service. The ideal candidate will possess excellent communication skills, be able to work independently, and demonstrate a team-oriented mindset.


  • Malacca City, Malaysia foodpanda Full time

    About the OpportunityWe are seeking a highly skilled Customer Relationship Manager to join our team in Malacca. The role involves identifying new business opportunities, promoting existing activities, and driving fast and sustainable growth.Key ResponsibilitiesManage and expand relationships with existing restaurants and proactively identify new business...


  • Malacca City, Malaysia OCBC Full time

    About the JobThis exciting opportunity is designed for individuals who thrive in fast-paced environments and are passionate about building long-term relationships with clients. As a Premier Banking Officer, you will play a pivotal role in driving sales growth, enhancing client satisfaction, and contributing to the overall success of the organization.Key...


  • Malacca City, Malaysia EU Holidays Pte Ltd Full time

    As a Customer Service Officer at EU Holidays Pte Ltd, you will play a vital role in ensuring our customers receive exceptional service and support. This is an excellent opportunity for individuals who are passionate about delivering outstanding customer experiences and want to make a difference in the travel industry.About the RoleYou will work closely with...


  • Malacca City, Malaysia OCBC Bank Full time

    ResponsibilitiesTo attend to all walk-in and regular clients, providing prompt and courteous service to ensure their needs are met.To refer potential clients to Relationship Managers for sales or investment opportunities, fostering strong relationships and driving business growth.To answer calls and direct them to Relationship Managers if necessary,...


  • Malacca City, Malaysia Singtel Group Full time

    Be a part of something BIGAs Customer Relation Officer, you are responsible to handle sales enquiries by identifying and performing cross-selling to meet customer's needs. In addition, you are required to recommend the most suitable package to customers by analyzing customer profiles.Make an Impact by:Being passionate about engaging with customers through...


  • Malacca City, Malaysia Singtel Full time

    Be a part of something BIGAs Customer Relation Officer, you are responsible to handle sales enquiries by identifying and performing cross selling to meet customer's needs. In addition, you are required to recommend the most suitable package to customers by analyzing customer profiles.Make An Impact ByPassionate about engaging with customers through different...


  • Malacca City, Malaysia EU Holidays Pte Ltd Full time

    This job is for a Customer Service Officer in Malacca. You might like this job because you will handle inquiries, support customers, process exchanges, and analyze feedback to improve services.ResponsibilitiesHandle customer inquiries through telecommunication channels.Support customers based on their language preferences while providing assistance.Attend to...

  • Chief Finance Officer

    17 hours ago


    Malacca City, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

    Salary RangeUp to RM20,000 - Open for discussion depending on experience and qualificationPosition Overview:The Chief Financial Officer (CFO) will be responsible for overseeing and managing the company's financial operations, ensuring the financial health and stability of the organization. This role requires a strategic leader who can manage financial risks,...


  • Malacca City, Malaysia Singtel Full time

    Benefits and RewardsWe offer a comprehensive range of benefits and rewards to our employees, including:Main Benefits:Ongoing training and development programsInternal mobility opportunitiesFull suite of health and wellness benefitsTips for Success:Develop strong relationships with your team and stakeholdersContinuously improve processes and procedures to...


  • Malacca City, Malaysia OCBC Bank Full time

    Additional InformationThis is an exciting opportunity for a skilled Relationship Officer to join our team at OCBC Bank. If you have a passion for building strong relationships with clients and driving business growth, we encourage you to apply. As a valued member of our team, you will enjoy a competitive compensation package and opportunities for...


  • Malacca City, Malaysia Alliance Bank Malaysia Berhad Full time

    About the OpportunityThis role presents an excellent chance to join Alliance Bank Malaysia Berhad as a Banking Solutions Specialist. As a Banking Solutions Specialist, you will be responsible for identifying and pursuing new business opportunities through referrals and lead generation.Key Responsibilities:To proactively communicate with branch staff about...


  • Malacca City, Malaysia Alliance Bank Malaysia Berhad Full time

    About the JobThis role offers an exciting opportunity to join a dynamic team at Alliance Bank Malaysia Berhad as a Financial Services Representative. As a Financial Services Representative, you will play a key role in promoting bancassurance products to clients and building strong relationships with branch staff.Key Responsibilities:To identify and pursue...


  • Malacca City, Malaysia Alliance Bank Malaysia Berhad Full time

    Responsibilities:To foster a healthy relationship with branch staff and Branch Manager, in order to have referrals.To focus on walk-in customers and tap on the bank's database to cross-sell bancassurance products to clients.To proactively communicate with branch staff about the products and services offered.To be part of the branch's team and work with...


  • Malacca City, Malaysia foodpanda Full time

    About the RoleWe are seeking a highly motivated and experienced Food Delivery Sales Executive to join our team in Malacca. The ideal candidate will have a proven track record of success in sales and client management.The successful candidate will have 2-3 years' experience within a client management role preferable. Proven B2B sales experience would be an...


  • Malacca City, Malaysia foodpanda Full time

    Job Title: Restaurant Partnership ManagerAt foodpanda, we are looking for a talented Restaurant Partnership Manager to join our team in Malacca. The successful candidate will have a proven track record of success in sales and client management.The ideal candidate will have 2-3 years' experience within a client management role preferable. Proven B2B sales...


  • Malacca City, Malaysia foodpanda Full time

    About UsAt foodpanda, we are passionate about delivering an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide and are part of the Delivery Hero Group, a leading local delivery platform.We are seeking a highly motivated and experienced Client Development Specialist to join our team in Malacca. The ideal candidate...


  • Malacca City, Malaysia EU Holidays Pte Ltd Full time

    EU Holidays Pte Ltd is a travel company that values customer satisfaction. As a Customer Service Officer, you will play a crucial role in ensuring our customers have an exceptional travel experience.About the JobAs a Customer Service Officer, you will be responsible for handling customer inquiries, providing support and assistance, and resolving issues in a...


  • Mid Valley City, Malaysia Experian Full time

    Company Description Experian unlocks the power of data to create opportunities for consumers, businesses and society. We gather, analyze and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent...