Senior Sales
5 days ago
- Welcome customers, assess their needs, and recommend new or pre-owned mobile devices and accessories.
- Evaluate trade-in devices, provide accurate value assessments, and facilitate the trade-in process.
- Achieve and exceed in-store sales targets for mobile devices, accessories, and value-added services.
- Maintain an organized sales floor, ensuring attractive displays and proper stock levels.
- Host live sessions on platforms such as Facebook, Instagram, or TikTok to showcase mobile devices, trade-in programs, and promotional offers.
- Demonstrate product features, answer audience questions, and encourage immediate purchases or store visits.
- Collaborate with the marketing team to plan live content, promotions, and campaigns.
- Monitor audience engagement during live sessions and collect feedback to improve future content.
- Provide outstanding customer service by addressing inquiries and resolving concerns promptly in-store and online.
- Stay updated on the latest mobile devices, used phone trends, and promotions to educate customers effectively.
- Work closely with team members to ensure a seamless customer experience across all channels.
Basic requirements:
- No limit for minimum education.
- Proven experience in retail sales, preferably in mobile devices or electronics.
- Able to communicate in Bahasa Malaysia and Mandarin.
- Fresh graduate is welcome to apply.
- Strong knowledge of mobile devices, operating systems, and accessories.
- Experience hosting social media live sessions or creating engaging online content.
- Excellent Communication Skills with the ability to present products confidently and professionally.
- Strong Negotiation Skills to deal with client.
- Familiarity with popular social media platforms and basic video streaming tools.
- Ability to adapt to a fast-paced environment and meet both in-store and online sales goals.
- Flexibility to work evenings, weekends, and holidays as needed.
- Previous experience in sales within the mobile phone industry.
- Proficient in upselling, soft skills, and hard selling techniques.
- Highly self-motivated with an entrepreneurial mindset.
- EPF/SOCSO
- Annual Leave
- Medical Leave
- Performance bonus
- Commission package
- Employee discounts on mobile devices, accessories, and services
- Career path development
- Can lead a team in one year
- Great team culture
- Opportunities for promotion
- Training programs to enhance product knowledge and social media presentation skills
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