Key Account Executive

1 week ago


Subang Jaya, Selangor, Malaysia ZUS Coffee Full time

This job is for a Key Account Executive who helps manage CVS accounts by planning promotions, visiting stores to gather feedback, and ensuring smooth payment processes. You might like this job because it involves building relationships and spotting growth opportunities

Responsibilities
  • Customer Business Planning: Assist in managing CVS accounts by providing market or outlets insight, sales reporting and other operation information.
  • Promotion Planning & Execution: Audit key monthly activities and share POSM with CVS accounts according to the planned timeline.
  • Business Review & Market Visit: Conduct regular market visits to store level and gather feedback such as building rapport with store level. Identify potential growth areas, opportunities and address immediate concerns.
  • Payment & Claims Coordination: Monitoring payment status, validating customer claims and ensuring timely submission to Finance.
  • Maintain strong relationships with CVS accounts to ensure smooth collaboration.
  • Support the execution of trade marketing activities, promotions and resolving customer complaints.
  • Prepare reports, presentations and sales data analysis for decision-making.
  • Conduct market research and competitor analysis to identify growth opportunities.
  • Update sales forecasts based on market trends, sales performance and account feedback.
Job Requirements

Qualifications & Experience

  • At least 1 year of experience in sales or the FMCG industry.
  • Fresh graduates are welcome to apply.
  • Sales & Negotiation: Strong ability to manage and negotiate with key accounts.
  • Analytical Thinking: Ability to analyze sales data and generate actionable insights.
  • Communication: Excellent verbal and written communication skills.
  • Coordination: Ability to work cross-functionally with different departments.
  • Problem-Solving: Quick thinking and solution-oriented mindset.
  • Microsoft Office: Proficiency in Excel, PowerPoint and reporting tools.
Skills
  • Key Account Management
  • Convenience Store Management
  • Negotiation
  • Growth Strategies
Company Benefits
  • Employee Discount: Enjoy employee discounts on beverage, merchandise, etc at all outlets across Malaysia.
  • Employee Perk Programmes: Establishment of corporate benefits to offer exclusive discounts or benefits to each employee.
  • Health and Wellness: Out-patient care and in-patient care are covered for all employee including ongoing wellness programs & activities.
  • Extension Leave Benefits: Provide more generous with their leave days. We have more than 6 other types of leave
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