Key Account Manager

4 days ago

Petaling Jaya, Selangor, Malaysia Remy Cointreau Full time

The Key Account Manager (KAM) is responsible for managing and developing a set of key-account customers on a national level. They're responsible for achieving sales targets in the given customers.

Key Responsibilities:

  • AOP & Customer Business Plan
  • Develop and implement strategic account plans for key customers. This includes setting sales targets, identifying growth opportunities, and outlining strategies to achieve.
  • Develop assigned customers AOP building block in line with MT yearly business objective & strategy.
  • Develop Annual Customer Business Planning based on the defined Customers Segmentation & Strategy, supported by shopper insights, sales trend, consumer and market trend analysis. Develop & ensure execution of Customer strategy with key action plan & activity.
  • Lead Trading Term Negotiation with key customers, including pricing, ullage, terms of trade, promotions, and other contractual matters to ensure customer profitability.
  • Promotion Planning & Execution
  • Develop customer promotion strategies with the N+6 planning. Work with Shopper Marketing team to implement national or tactical promotion.
  • Prepare pre-promotion approval (PPF) and post promotion evaluation.
  • Provide Demand Forecast N+3 by Customers by SKU level based on promotion plan/activities.
  • Develop Execution Plan for Sales Excellence Programs (Perfect Store, MSL, OSA) on an account basis.
  • NPD/relaunches listing, price increase execution.
  • Communicate to customer on promotion planned to get alignment/agreement to proceed with the execution.
  • TRE Management - Track & manage TRE within allocated budget, Optimize spending.
  • Review TRE reports (with CSM) monthly.
  • Ensure claim submission on time (as per compliance).
  • Manage claim dispute.
  • Manage to minimize Market return.
  • Manage key account executive from capability building, issue resolution to day-to-day operation to ensure speedy and excellent execution in stores.
  • Business Review & Market Visit
  • Lead the Business Review & N+6 customer plan sharing (monthly/quarterly) & T2T meeting (yearly) for key IKA Customers.
  • Trade visit to check & audit in-store execution at the outlets level.
  • Monthly visit to Customers in HQ level. Act as the voice of the customer within the organization to build and maintain strong, long-term relationships with key customers. Understand their business needs and objectives and market landscape (Customer profiling).
  • Administrative
  • Responsible for key account receivables. Monitor Account Receivable aging and coordinate with credit control and Accounts Receivable team.
  • Collaborate with various internal departments such as sales operation, marketing, shopper marketing, supply chain, customer service team to ensure seamless service delivery and customer satisfaction.
Qualifications
  • Minimum 5 years of experience in Sales Department/Modern Trade;
  • FMCG dynamics knowledge;
  • Good knowledge of MS Office;
  • Good knowledge of English.
Additional Information

What's it like to work at JACOBS DOUWE EGBERTS?

At JDE, we are convinced that to grow our company we need to grow our people – through learning, coaching, and experiences. We want you to be the best that you can be and encourage you to take ownership of your career.

Other benefits you might be interested in:

  • Medical
  • Handphone and Transportation
  • Outstanding Career Development Opportunities
  • The best coffee and tea served all day in our office – Can you imagine that?

Are you ready to make that career shift & grow a great portfolio with us? Click the 'I'm Interested' button and we will get in touch with you soon.

Thank you for your interest in JDE, please note we will only reach out to successful candidates.

It's amazing what can happen over a cup of coffee or tea. At JACOBS DOUWE EGBERTS (JDE), we've made it our mission to find out. Our people have been raising the bar since day one, thinking fast and acting even faster to make an impact that's felt around the world. JDE is the home to some of the most well-known coffee brands in the world.

For more than 265 years, we have been inspired by the belief. Today our coffee & tea portfolio is available in over 140 countries around the world through iconic household names including: Jacobs, Tassimo, Moccona, Senseo, L'OR, Douwe Egberts, Super, Old Town, Kenco, Pilao & Gevalia etc.

#J-18808-Ljbffr

  • Key Account Manager

    2 hours ago

    Petaling Jaya, Selangor, Malaysia The HEINEKEN Company Full time

    The role is accountable for key account and international outlets in Modern On Trade (MOT) outlets delivering the following key activities:Deliver the On Trade Key Account's annual KPIs in line with the overall Company's annual operating Plan.Build relationship with account outlets.Identify potential outlets/areas/opportunities to dominate in terms of volume...

  • Key Account Manager

    2 days ago

    Petaling Jaya, Selangor, Malaysia Robert Walters Full time

    Our client is on the hunt for a dynamic Key Account Manager to spearhead their sales strategies and drive revenue growth within the convenience store chain and petrol mart sectors. This role offers an exciting opportunity to lead a team in identifying new business opportunities, fostering strong relationships with key accounts and retail partners, and...

  • Global Key Account Manager

    4 days ago

    Petaling Jaya, Selangor, Malaysia Hunters International Sdn Bhd Full time

    About Hunters International Sdn BhdWe are a global leader in the development and supply of innovative functional materials and devices. Our company size is over 400 employees, with a strong presence in Asia and globally.Our mission is to deliver high-quality products and services that meet the evolving needs of our clients. We achieve this through integrated...

  • Dermatological Skincare Key Account Manager

    3 days ago

    Petaling Jaya, Selangor, Malaysia Galderma Pharma S.A Full time

    About the RoleWe are seeking a highly skilled Dermatological Skincare Key Account Manager to join our team. As a key account manager, you will be responsible for developing and executing consumer business plans to drive sales growth and profitability in assigned key accounts.Key ResponsibilitiesManage and develop key accounts through joint business planning...

  • Key Account Manager

    6 days ago

    Subang Jaya, Selangor, Malaysia Gentle Supreme Full time

    The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies.Job Responsibilities:Responsible for managing key accounts across the...

  • Key Account Manager

    5 days ago

    Petaling Jaya, Selangor, Malaysia Etika Group of Companies Full time

    Lead the implementation of strategic customer plans with Customer across all Etika Group categories.The main representative of Etika Group within the Customer's organisation for all operational issues throughout the implementation of strategic growth plans.Key negotiator for Etika with Customers on Trading Terms and category development plans.Consolidate...

  • OMNI Key Account Manager

    6 days ago

    Petaling Jaya, Selangor, Malaysia Avature Full time

    L'Oréal is the world's largest and most profitable beauty company. Present in over 150 countries, L'Oréal has catered to all forms of beauty in the world for over 100 years and has built an unrivalled portfolio of more than 36 international, diverse and complementary brands including L'Oréal Paris, Garnier, Maybelline New York, Nyx Professional Makeup, IT...

  • Key Account Manager, Dermatological Skincare

    3 days ago

    Petaling Jaya, Selangor, Malaysia Galderma Pharma S.A Full time

    Key Account Manager, Dermatological SkincareKey Account Manager, Dermatological SkincareApply locations Petaling Jaya time type Full time posted on Posted Yesterday job requisition id JR013402Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium...

  • Key Account Specialist

    6 days ago

    Petaling Jaya, Selangor, Malaysia BiO-LiFE Marketing Sdn. Bhd., a MEGA WeCare Company Full time

    We are seeking a highly motivated and experienced Key Account Specialist to join our Specialty team. This role will be responsible for promoting prescription pharmaceutical products to hospitals and serving our customers at the highest level. You will manage and nurture relationships with our most important clients, ensuring their needs are met and driving...

  • Galderma Key Account Representative

    3 days ago

    Petaling Jaya, Selangor, Malaysia Galderma Pharma S.A Full time

    About the OpportunityWe are looking for a skilled Sales Growth Strategist to join our team. As a sales growth strategist, you will be responsible for developing and executing business plans to drive sales growth and profitability in assigned key accounts.Key ResponsibilitiesDevelop and execute business plans to drive sales growth and profitability in...

  • Key Account Growth Specialist

    3 days ago

    Petaling Jaya, Selangor, Malaysia Energizer Holdings Full time

    Energizer Holdings is seeking a highly motivated Key Account Growth Specialist to develop Local Modern Trade accounts for the total Malaysia market. As a Key Account Growth Specialist, you will be responsible for managing total Malaysia Key Account for Local Chain Group, working closely with RSMs on planning and execution, negotiating Trading Terms...

  • Key Account Partnership Specialist

    6 days ago

    Petaling Jaya, Selangor, Malaysia Sovereign's Capital Full time

    Job DescriptionWe are seeking an experienced Business Development Manager to join our Key Account Management team. As a key member of our team, you will be responsible for fostering and growing relationships with key merchants across various categories.Your primary focus will be on building lasting relationships, identifying business opportunities, and...

  • Key Accounts Specialist

    21 hours ago

    Petaling Jaya, Selangor, Malaysia ZACKLIM FLAT FLOOR SPECIALIST SDN BHD Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Key Accounts Specialist to join our team at ZACKLIM FLAT FLOOR SPECIALIST SDN BHD. In this role, you will be responsible for:Filing payment vouchers and petty cash vouchers on a daily basis.Updating wages listings in a timely manner.Issuing invoices to tenants on a monthly basis and...

  • Assistant Key Account Manager

    4 days ago

    Petaling Jaya, Selangor, Malaysia PSI Hospitality Full time

    Assistant Key Account Manager (Horeca Industry)3 days ago Be among the first 25 applicantsCompany DescriptionPSI is a joint venture between Pt Putra Surya Internusa, a prominent Indonesian hospitality equipment supplier, and a local experience investor. PSI's mission is to become the most successful and respected hospitality supply company in Southeast Asia...

  • Key Account Manager

    3 days ago

    Petaling Jaya, Selangor, Malaysia DKSH Group Full time

    Role OverviewThis role involves selling products/services to meet assigned sales targets and contributing to the overall success of assigned businesses/territories.Work with superiors to manage daily operating expenses effectively, ensuring optimal resource utilization.Design and implement sales strategies to achieve targets, combining product knowledge,...

  • Key Account Manager

    4 days ago

    Petaling Jaya, Selangor, Malaysia PSI Hospitality Full time

    Hospitality Sales and Business Development RolePSI Hospitality is a leading provider of hospitality equipment and services in Southeast Asia. We are seeking a highly skilled and experienced individual to join our sales team as a Key Account Manager.Responsibilities:Identify and pursue new sales opportunities within the Horeca sector.Develop and maintain...

  • Key Account Commercial Lead

    6 days ago

    Petaling Jaya, Selangor, Malaysia Avature Full time

    We're seeking a Global Business Development Manager to join our team! As a key member of our sales organization, you will be responsible for developing and executing strategies to drive business growth and profitability.Key Responsibilities:Develop and execute commercial plans to maximize sales and revenue growthBuild and maintain strong relationships with...

  • Key Account Sales Executive

    4 days ago

    Petaling Jaya, Selangor, Malaysia TSR Bina Sdn Bhd Full time

    Welcome to TSR Bina Sdn BhdWe are a leading FMCG distribution company committed to delivering exceptional services to our customers.Job OpportunityWe are seeking a seasoned sales professional to join our team as an Operations Manager - FMCG Distribution.The ideal candidate will have at least 2 years of experience in sales or key account management in the...

  • Retail Key Account Specialist

    2 days ago

    Petaling Jaya, Selangor, Malaysia Robert Walters Full time

    The Retail Key Account Specialist role requires a highly motivated and results-driven individual to drive sales growth within the convenience store chain and petrol mart sectors.You will be responsible for developing sales strategies to increase market penetration, identifying and prioritising key accounts and retail partners, and analysing sales statistics...

  • Key Account Executive

    2 days ago

    Subang Jaya, Selangor, Malaysia ZUS Coffee Full time

    This job is for a Key Account Executive who helps manage CVS accounts by planning promotions, visiting stores to gather feedback, and ensuring smooth payment processes. You might like this job because it involves building relationships and spotting growth opportunitiesResponsibilitiesCustomer Business Planning: Assist in managing CVS accounts by providing...