Cafe Manager
1 week ago
Job summary:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- Saturday: Morning, Afternoon
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected salary: RM5,000 - RM6,000 per month
Key Responsibilities
- Manage all aspects of café operations to ensure smooth functioning and compliance with health and safety regulations.
- Control operating costs, including wages, utilities, and supplier expenses, while ensuring adherence to company policies.
- Maintain a clean, organized, and visually appealing store environment through regular site visits and performance assessments.
- Recruit, train, and supervise staff, providing coaching, motivation, and performance evaluations while addressing any issues.
- Develop and implement strategies to achieve sales and profit goals while maintaining excellent customer service standards.
- Resolve customer complaints promptly and effectively to enhance satisfaction and loyalty.
- Oversee inventory processes, including stock ordering, replenishment, waste reduction, and stock rotation.
- Conduct stock audits, coordinate with procurement, and verify supplies through quality control checks.
- Collaborate with the marketing team to develop and execute promotions, monitor initiatives, and adjust strategies as needed.
- Analyze sales data, customer feedback, and market trends to identify growth opportunities.
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