Customer Support

Customer Support (Junior/ Entry level)Great career development with international fulfillment companyResponsible: Proactively follow up with customers to confirm order upon deliver. Provide exceptional customer service by addressing seller inquiries and concerns. Ensure the shipment process is successfully delivered to customer. Respond customers on...

Role : Support SpecialistDocumentation to bring during the interview:Updated Resume with 2 referencesJob Details:Salary : Min RM 2,500 - RM 3,000Fixed Shift Allowance : RM500Contract : 1 year (view to extension based on the performance)Must be willing to work on 24-hour-rotation shift.Responsibility:Provide quality customer support (24/7) through LiveChat...

Job Responsibilities Troubleshooting and solving existing technical issues according to the timeline defined inSLA (Response time) Guiding customers with Application functionalities Technical Skills (SQL skills) to achieve zero repeat request. Assisting the Project Team with resolving certain technical functions in a timely manner. Working/Communicating with...

Job Details Salary : Min RM 2,000 RM 3,000 Fixed Shift Allowance : RM500 Contract : 1 year (view to extension based on performance) Must be willing to work on 24hourrotation shift.Responsibility Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. Monitor various company communication channels including call...

Job Summary:As a Customer Service Executive, you will be playing a crucial role in ensuring the smooth and efficient operation of our customer service department.Responsibilities:Customer Management Respond swiftly and professionally to any questions, issues, and complaints from customers. Provide product information and guidance to customers. Examine and...

Customer Data ManagementCustomer SupportHandle customer complainsManage account ReceivablesSales staff Support on orders, marketing tools, and samplesAssist Inventory Manager to fulfill sales orders; Requirements:Accounting and financeBusiness ManagementPresentation skillsGood knowledge in Microsoft office tools

**DUTIES & RESPONSIBILITIES** - Responsible for providing customer support and services. - Serves as first point of contact for customer and inquiries for after sales activities. - Schedules and coordinates travel for Service Engineer to support customers. - Manage warranty record and claims during warranty period. - Handle customer complaints and work with...

RESPONSIBILITIES AND TASKS Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. Ensure KPI targets (eg:service...

RESPONSIBILITIES AND TASKS Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. Ensure KPI targets (eg:service...

Job Descriptions: Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. Ensure KPI targets (eg:service levels,...

Job Responsibility Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) Guiding customers with Application functionalities Technical Skills (SQL skills) to achieve zero repeat request. Assisting the Project Team with resolving certain technical functions in a timely manner. Working/Communicating with...

Position:Customer Support - Network InboundIntake:4th December 2023Industry: TelecommunicationEmployment Type: 6-Months Contract (Renewable based on performance)Working Location: Bandar Sunway, SelangorWorking Day/ Hour:5 days' work-week/ Rotational Shifts - including weekends and public holidays (earliest shift at 8 AM, last shift ends at 12 AM)Monthly...

Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. As a first point of contact, promote a unified and professional image of the Customer Support Center (CSC) and FUJIFILM Business Innovation as a whole. Use...

Role: Customer Service Representative - WFHWorking Hours: rotational shift 24/7, 5 days a week Mon-SunSalary package: RM 2400 (basic) + RM 300 (allowance), salary is non-negotiableOffice location: Petaling Jaya, however role is WFH.Job Description:Achieve and maintain all key quality and productivity metrics in the performance scorecardTo communicate and...

About UsBjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, , helps millions find the insurance policy with the best value and highest coverage for them.Our core strengths are in navigating the most complex...

_**Nature of Business: IT service and solution provider**_ - **Location: Industrial Park Subang, Subang Jaya (Prefer have own transport)**_ - **Position: Junior Account AR**_ - **Salary Range: RM2,400- RM2,700 (range for Fresh grads| 1-3years experience)**_ - **Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)**_ Job description: -...

_**Nature of Business: IT service and solution provider**_ - **Location: Industrial Park Subang, Subang Jaya (Prefer have own transport)**_ - **Position: Account Executive - AR**_ - **Salary Range: RM3,500- RM4,500 (Above RM4,500 can consider | 4- 6 years exp)**_ - **Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)**_ Job...

Job Descriptions:Validate all redemption requests to ensure accuracy and compliance with company policies.Conduct verification calls to customers to confirm and gather necessary information.Collaborate with the supply chain team to ensure timely and accurate fulfillment of orders.Maintain detailed documentation of all transactions and customer...

Salary : Min RM 2,000 - RM 3,000Fixed Shift Allowance : RM500Contract : 1 year (view to extension and permanent based on performance)Must be willing to work on 24-hour-rotation shiftResponsibility: Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. Monitor various company communication channels including call...

**Scope of Position** To manage the execution of S&S contracts and ensure the coordination with all departments to successfully deliver services. Ensure customer satisfaction while ensuring AH performance (Finance, Quality, TaT) objective. To act as a customer support manager for a portfolio of customer, and develop, manage the customer relation and...