Front Desk Customer Experience

_**Job Description:- **_ Ability to perform guest check in and check out Handle room reservations Ability to fulfill guest request Able to provide exceptional customer service at all times Ability to plan and priorities work to exceed expectation Front Desk telephone answering Handling cashiering tasks In charge of guest relations matters Perform night audit...

**JOB RESPONSIBILITIES**: - Handle incoming and outgoing call and walk in customers professionally. - To schedule therapist massage sequence and therapist working schedule. - Arrange customers booking - To promote massage packages and products to customers in order to generate sales and achieve the sales target. - Handle customer complaint with care and...

To provide overall management support throughout the hotel at all times, monitoring guest satisfaction, security, and employee’s activities. Responsible for the general administration and profitability of the Front Office Department including Front Desk, Concierge, Telephone Transportation and Reservations. **Responsibilities**: - Supervise front desk...

**Requirements**: - Possesses Diploma, Degree and any equivalent in related field - Minimum 3 years of 4 or 5 star hotel management work experiences in Front Office's Manager / Assistant Manager role. International resorts / hotels work exposure is an added value. - Execellent Front Office management skill, outstanding leadership and good customer...

JOB RESPONSIBILITIES: Handle incoming and outgoing call and walk in customers professionally. To schedule therapist massage sequence and therapist working schedule. Arrange customers booking To promote massage packages and products to customers in order to generate sales and achieve the sales target. Handle customer complaint with care and professional...

**JOB RESPONSIBILITIES**: - Handle incoming and outgoing call and walk in customers professionally. - To schedule therapist massage sequence and therapist working schedule. - Arrange customers booking - To promote massage packages and products to customers in order to generate sales and achieve the sales target. - Handle customer complaint with care and...

**JOB RESPONSIBILITIES**: - Handle incoming and outgoing call and walk in customers professionally. - To schedule therapist massage sequence and therapist working schedule. - Arrange customers booking - To promote massage packages and products to customers in order to generate sales and achieve the sales target. - Handle customer complaint with care and...

JOB RESPONSIBILITIES: Handle incoming and outgoing call and walk in customers professionally. To schedule therapist massage sequence and therapist working schedule. Arrange customers booking To promote massage packages and products to customers in order to generate sales and achieve the sales target. Handle customer complaint with care and professional...

JOB RESPONSIBILITIES: Handle incoming and outgoing call and walk in customers professionally. To schedule therapist massage sequence and therapist working schedule. Arrange customers booking To promote massage packages and products to customers in order to generate sales and achieve the sales target. Handle customer complaint with care and professional...

To ensure that guest service such as check-in and check-out are done courteously, promptly and efficiently. - To ensure that check-in procedures are done in detail and correctly such as, getting the mode of payment, collecting guest ID/ passport, collecting of business card and obtaining departure time etc. - Answers telephone calls and answers general...

To ensure that guest service such as check-in and check-out are done courteously, promptly and efficiently. - To ensure that check-in procedures are done in detail and correctly such as, getting the mode of payment, collecting guest ID/ passport, collecting of business card and obtaining departure time etc. - Answers telephone calls and answers general...

**Responsibilities** - Greet clients and visitors in a friendly and professional manner - Maintain accurate records of all interactions with clients and visitors - Assist in scheduling appointments and meetings for executives and other staff as requested - Monitor and maintain office supplies, ensuring that the front desk is always equipped with necessary...

**1- Guest Services**: - Ensure a warm and efficient welcome for all guests upon arrival and provide assistance throughout their stay. - Handle guest check-ins and check-outs, process payments, and issue room keys. - Address guest inquiries, requests, and complaints promptly and effectively, escalating issues to the Front Office Manager as necessary. -...

We are looking for guest service executive based at our hotel front desk in Genting Highland. Accommodation can be provided. Job scope: - Welcome guests upon check in and registration - Responding to guest/tenant enquiries on chat and calls - Assisting guests and troubleshooting the issues they face during their stay - Update pricing of room rate daily -...

**JOB RESPONSIBILITIES**: - Handle incoming and outgoing call and walk in customers professionally. - To schedule therapist massage sequence and therapist working schedule. - Arrange customers booking - To promote massage packages and products to customers in order to generate sales and achieve the sales target. - Handle customer complaint with care and...

Responsibilities: - Ability to perform guest check in and check out - Handle room reservations - Ability to fulfill guest request - Able to provide exceptional customer service at all times - Ability to plan and priorities work to exceed expectation - Front Desk telephone answering - Handling cashiering tasks - In charge of guest relations matters - Perform...

About Us: Zen Glamping Resort, nestled in the serene Cameron Highlands, is a newly opened luxury retreat offering guests a unique and tranquil escape. Our resort combines the beauty of nature with high-end amenities and impeccable service, creating an unforgettable glamping experience.Job Overview: We are looking for a friendly and professional Front Office...

To ensure that guest service such as check-in and check-out are done courteously, promptly and efficiently. To ensure that checkin procedures are done in detail and correctly such as, getting the mode of payment, collecting guest ID/ passport, collecting of business card and obtaining departure time etc. Answers telephone calls and answers general...

Front Desk (Receptionist) -Genting Highlands Welcome/Greet visitors at the front desk and direct them appropriately. Answer, screen and forward incoming phone calls to the appropriate person. Manage on receiving and delivering all daily mails, couriers, parcels, etc Maintain the cleanliness and neatness of the reception area and meeting rooms on a constant...

JOB RESPONSIBILITIES: Welcome and greet guests with a smile upon guests' arrival Attend to customer/guest's enquiry about our hotel, available rooms, rates and amenities etc. Manage online and phone reservations Register and perform checkin for guests and ensure proper room allocation Ensure and maintain clear and accurate records such as guest information...