Client Relationship Executive
4 days ago
Lead the team to deliver well-differentiated customer experience in a Maxis Concept Store primarily by showcasing digital lifestyle solutions through in-store demonstrations and being a solutions advisor to the customers.
- Ensure consistent high standards in terms of creating a dynamic retail store environment, cultivate the culture of constant innovation/experimentation and contribute in facilitating a constantly learning and sharing culture with active collaboration with the team members and key stakeholders.
- Develop the team for Expert-level solutioning, providing personalized conversations with customers to enrich customer’s lifestyle and instrumental in delivering end-to-end walk-out-working experience.
- Build a new retail environment enabled with Experiential journey demonstrating relevant solutions to create excitement for customers at every engagement opportunity leveraging both ‘digital’ and ‘physical’ capabilities and customer insights.
- Drive constant learning and exposure to various external partners/solutions providers, advanced retail technologies in terms of delivering of lifestyle solutions and adapt to the world beyond conventional telecommunications.
- Be a great ambassador of Maxis with fully customer oriented mind-set and a champion in delivering unmatched customer experience.
**Salary**: RM2,300.00 - RM35,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- 13th month salary
- Performance bonus
- Yearly bonus
**Experience**:
- Sales Advisor: 1 year (preferred)
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