Assistance Vice President, Cloud Services and

6 months ago

Bukit Jalil, Malaysia Astro Full time

WHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly.

“_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products/services and our community. We also understand and appreciate that diversity is a driver of creativity and innovation, which will make our business more competitive, compelling and profitable._”

JOB RESPONSIBILITIES:
**Responsibilities**:
Hybrid Active Directory Management:

- Experience in a Hybrid Active Directory environment.
- Configuration of Single Sign-On (SSO) using protocols such as OIDC, OAuth, or SAML.
- Setup of Multi-Factor Authentication (MFA) for user accounts.
- Troubleshooting sign-in issues.

Azure Cloud Operations:

- Monitor cloud performance and troubleshoot issues.
- Ensure compliance with cybersecurity and regulatory standards.
- Automate cloud operations processes.
- Manage Azure resources efficiently.
- Optimize workload performance and minimize business interruptions.
- Monitor and operate cloud workloads with a focus on cost and performance.

Exchange Online Management:

- Administer Microsoft Exchange Online, including mailbox and distribution group management.
- manage exchange online DLP rules, add/remove new rules/policies as per user request

OneDrive and SharePoint Support:

- Manage OneDrive for Business and SharePoint Online.
- Assist users with document library configuration, permissions, and version control.
- Address synchronization and access issues.

Microsoft Teams Administration:

- Manage Microsoft Teams deployment, including channel creation and guest access.
- Support users with Teams setup and collaboration features.
- stay up to date of new feature roll out by Microsoft

Power Platform Development:

- Collaborate with business stakeholders to identify automation opportunities.
- Develop and maintain solutions using Power Apps, Power Automate, and Power BI.

Security and Compliance:

- Implement and enforce security policies within the cloud environment.
- Conduct regular security audits and address vulnerabilities.

End User Support:

- Troubleshoot user issues and escalate as needed.

Documentation and Training:

- Create and maintain documentation for cloud processes and best practices.
- Conduct training sessions for end-users on cloud features and updates.

**REQUIREMENTS**:

- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 5 - 7+ years of experience in Microsoft 365 administration, with a focus on Exchange, OneDrive, SharePoint, Teams, and Power Platform.
- 5+ years of PowerShell scripting and automation
- At least ITIL Foundation certified.
- Certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate, Microsoft 365 Certified: Teams Administrator Associate, or similar.
- Strong problem-solving skills and ability to work independently.
- Excellent communication and collaboration skills.
- Working experience in managing offshore support teams will be an added advantage.
- Proven experience in cloud operations and administration.
- Strong problem-solving and troubleshooting skills.
- Excellent communication and collaboration abilities.
- Ability to adapt and learn new technologies.

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