Hotel Sales

6 months ago


George Town, Malaysia Kai Hospitality Sdn Bhd Full time

We are seeking a highly motivated and detail-oriented Sales & Operations Specialist to join our dynamic team. In this role, you will play a pivotal role in supporting the success of our diverse hotel portfolio by providing comprehensive sales, operational, and marketing support.

**Responsibilities**:
**Sales & Marketing**:

- Collaborate with the Director of Sales in developing and implementing strategic sales & marketing initiatives across all properties.
- Conduct in-depth competitor research and maintain a comprehensive understanding of market trends and guest preferences.
- Assist with crafting compelling proposals, presentations, and marketing materials for potential clients.
- Analyse website and social media analytics to identify opportunities to improve brand awareness and guest engagement.
- Maintain accurate records of all sales agreements, contracts, and quotations.
- Develop and manage efficient tracking systems to ensure all booked business is accounted for.

**Operations**:

- Liaise with hotel operations teams to ensure smooth coordination and seamless guest experiences across all properties.
- Facilitate effective communication between the corporate office and property teams.
- Analyse hotel performance data and identify opportunities for improvement.
- Assist in preparing and distributing event orders to relevant departments across properties.
- Maintain a deep understanding of hotel facilities, features, and services at each location.

**Guest Service**:

- Foster positive guest relationships by handling enquiries promptly and professionally.
- Work collaboratively to resolve guest concerns and ensure timely follow-up.
- Participate in hotel inspections to ensure adherence to brand standards across the portfolio.

**Administration**:

- Manage and maintain efficient filing systems, both electronic and paper-based.
- Monitor office supplies and negotiate cost-effective agreements with vendors.
- Support the implementation of company culture and values across the organisation
- Attend and actively participate in all required training sessions and meetings.
- Maintain professional relationships with industry partners, travel agencies, and other key stakeholders.

**Qualifications**:

- Minimum 2 years of experience in the hospitality industry, preferably in a multi-property environment.
- Proven track record of success in sales and/or operations.
- Strong analytical and problem-solving skills.
- Excellent communication, interpersonal, and organisational skills.
- Proficiency in Microsoft Office Suite, social media marketing tools, and hospitality-specific software (e.g., ESOFT/ABS/Opera a plus).
- Ability to prioritise multiple tasks effectively and manage time efficiently.
- Positive attitude, professional demeanour, and a genuine passion for hospitality.

**Salary**: RM2,500.00 - RM3,800.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday
- On call

Supplemental pay types:

- Attendance bonus
- Performance bonus
- Tips


  • Sales Manager

    6 months ago


    George Town, Malaysia Agensi Pekerjaan Lifework Sdn.Bhd Full time

    **Responsibilities** - Prepare and present regular sales reports to Top Management - Manages a portfolio of clients in accordance to designated account distribution. - Initiate new sales, prospects and qualifies leads and solicits potential clients in B2B negotiated market segments (FIT and groups). - Respond to sales inquiries from potential clients and...

  • Sales Manager

    7 months ago


    George Town, Malaysia Agensi Pekerjaan Lifework Sdn.Bhd Full time

    **Responsibilities** - Prepare and present regular sales reports to Top Management - Manages a portfolio of clients in accordance to designated account distribution. - Initiate new sales, prospects and qualifies leads and solicits potential clients in B2B negotiated market segments (FIT and groups). - Respond to sales inquiries from potential clients and...

  • Sales Executive

    7 months ago


    George Town, Malaysia The Prestige Hotel Full time

    RESPONSIBILITIES - Reports to Director of Sales. - Represents the hotel’s services and facilities to prospective and existing clients. - Manages a portfolio of clients in accordance to designated account distribution. - Plans for sales calls and report on findings and opportunities. - Conducts routine telemarketing activities to identify new accounts. -...

  • Hotel Manager

    6 months ago


    George Town, Malaysia EPS Ventures Sdn Bhd Full time

    This role is responsible for all aspects of the operations of the hotel, day-to-day staff and guest’s management. This includes providing leadership and strategic planning, maximized operations, being the ambassador of the hotel and to ensure the delivery of overall hotels target is being achieved. The role will be responsible for the following job...

  • Sales Coordinator

    6 months ago


    George Town, Malaysia EVERGREEN LAUREL HOTEL (M) SDN. BHD. Full time

    Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). - Conducts daily sales calls and arranges familiarization/site inspection trips to hotels by corporate clients. - Disseminates sales related information to other departments as appropriate. - Closely follows up with all business leads, assigned...

  • Hotel Revenue Analyst

    6 months ago


    George Town, Malaysia J Suites International Sdn Bhd Full time

    **Hotel Revenue Analyst** **Department**: Revenue Management **Summary**: The Hotel Revenue Analyst plays a vital role in maximizing revenue across our hotel group in Malaysia. This position is responsible for analyzing market trends, competitor pricing, and guest booking data to inform strategic decisions regarding room rates, inventory management, and...

  • Hotel Revenue Analyst

    6 months ago


    George Town, Malaysia J Suites International Sdn Bhd Full time

    **Hotel Revenue Analyst** **Department**: Revenue Management **Summary**: The Hotel Revenue Analyst plays a vital role in maximizing revenue across our hotel group in Malaysia. This position is responsible for analyzing market trends, competitor pricing, and guest booking data to inform strategic decisions regarding room rates, inventory management, and...


  • George Town, Malaysia The Prestige Hotel Full time

    **RESPONSIBILITIES** - Report to Director of Sales. - Ensures adherence to corporate guidelines on Rate Structure, Selling Calendar, Monthly Forecast, Tactical Promotions & Pricing strategies. - Maximises room sales and revenue for property and ensure compliance with Reservations Sales/ Revenue Management guidelines. - Develops and/ or uses analytical tools...

  • Guest Service Manager

    6 months ago


    George Town, Malaysia The Prestige Hotel Full time

    First point of contact for guest enquiries and complaints. - Maintains and be aware of the importance of guest recognition. - Monitor and manage front office operations on a day-to-day basis. - Train new hires and mentor existing GSA & trainees - Incident management, investigation and reporting. - Daily rounding and reporting to the Management team any...


  • George Town, Malaysia The Prestige Hotel Full time

    RESPONSIBILITIES - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room...


  • George Town, Malaysia The Prestige Hotel Full time

    RESPONSIBILITIES - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room...

  • Ecommerce Manager

    6 months ago


    George Town, Malaysia The Prestige Hotel Full time

    **RESPONSIBILITIES** - Report to Director of Sales. - Oversee the intersection of eCommerce, marketing, and global distribution strategies. - Responsible for providing strategic direction, development and utility of all income generating sites for the hotel. - Responsible to execute eCommerce priorities and tactics to maximise revenue. - Track and validate...

  • Director of Sales

    6 months ago


    George Town, Malaysia M SUMMIT SDN BHD Full time

    **JOB FUNCTIONS**: - Able to lead the sales & revenue team to achieve sales target. - Develop sales & marketing plan and ensure they are adhered to and follow through. - Able to evaluate each market segment in response to market changes with appropriate action plan. - Ensure each individual sales employee is aware of their target and goal achievement. -...

  • Director of Sales

    6 months ago


    George Town, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    **JOB FUNCTIONS**: - Able to lead the sales & revenue team to achieve sales target.  - Develop sales & marketing plan and ensure they are adhered to and follow through. - Able to evaluate each market segment in response to market changes with appropriate action plan. - Ensure each individual sales employee is aware of their target and goal achievement. -...

  • Director of Sales

    6 months ago


    George Town, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    _**VERY URGENT!**_ **JOB FUNCTIONS**: - Able to lead the sales & revenue team to achieve sales target.  - Develop sales & marketing plan and ensure they are adhered to and follow through. - Able to evaluate each market segment in response to market changes with appropriate action plan. - Ensure each individual sales employee is aware of their target and...

  • Director of Sales

    6 months ago


    George Town, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    JOB FUNCTIONS: - Able to lead the sales & revenue team to achieve sales target.  - Develop sales & marketing plan and ensure they are adhered to and follow through. - Able to evaluate each market segment in response to market changes with appropriate action plan. - Ensure each individual sales employee is aware of their target and goal achievement. -...

  • Director of Sales

    6 months ago


    George Town, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    JOB FUNCTIONS: - Able to lead the sales & revenue team to achieve sales target.  - Develop sales & marketing plan and ensure they are adhered to and follow through. - Able to evaluate each market segment in response to market changes with appropriate action plan. - Ensure each individual sales employee is aware of their target and goal achievement. -...

  • Sales Executive

    6 months ago


    George Town, Malaysia Sun Inns Hotel Full time

    **Sales Executive** **Responsibilities**: - To develop new sales opportunities and prospects. - Plan and implementing sales strategies and sales activities. - To meet sales objectives and targets. - Acquire and secure new accounts, maintain relationship with existing and new customers/business partners. - Coordinate with related departments to meet...


  • George Town, Malaysia The Prestige Hotel Full time

    Perform opening duties such as setting tables, polishing glasses, folding napkins, and replenishing condiments. - Attend pre-shift and general meetings to update knowledge of special offers and stock-related issues, and to discuss service and product matters. - Meet, greet, and seat guests, assist them with food and wine menus. - Ensure beverages are served...


  • George Town, Malaysia The Prestige Hotel Full time

    Audit and reconcile daily room revenue report - Audit and reconcile daily F&B revenue checklist - Audit and reconcile other revenue such as telephone, transportation and laundry - Reconcile and monitor all commissions - Check non-arrivals, late departures, no sales/voids, management bills, bill sequence and pay-outs - Controls dockets used in all outlets,...