Thai Customer Service Associate Hotel Reservation

**Role**:Customer Care Officer **Timings**:Day Shift (Permanent) **Industry**:Hotels / Restaurants / Airlines / Travel **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: english Thai - This role requires prior experience in customer service within the airline industry, coupled with fluency in...

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the general running of the reception desk to...

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the general running of the reception desk to...

**Job Requirements**: - Diploma or Degree holder in Hotel Management or any other equivalent. - Customer oriented with strong leadership skill. - Good interpersonal and communication skill. - Team Player and must be self-motivated and result oriented. - Computer literate and able to work independently. - Committed, dedicated and high job...

**Duties & Responsibilities** To be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management. Product Knowledge: - Reports to Reservation/E-Commerce Manager - To assist Reservation Manager/E-Commerce Manager with the forecasting (with relevant...

1. Sells hotel rooms and make reservations according to room’s availability, accords the appropriate corporate / contract rates that are applicable to Companies or Travel Agents. 2. To take down reservations by phone, fax or any other form of communications and make the reservations or amendments according to the Reservations Procedure. 3. To follow-up on...

Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. Most retailers see this direct interaction as a critical factor in ensuring buyer satisfaction and encouraging repeat business Relax and revive at MY Thai, where our mission is to make you feel better about...

Summary We are currently looking for individual with excellent customer service, able to multitask and grab the opportunity to turn enquiry into business! We want someone who is able to ensure fast and efficient response to all reservation channels, while ensuring the accuracy of room availability and reservation records! **What we offer**: - Fun and...

Summary We are currently looking for individual with excellent customer service, able to multitask and grab the opportunity to turn enquiry into business! We want someone who is able to ensure fast and efficient response to all reservation channels, while ensuring the accuracy of room availability and reservation records! **What we offer**: - Fun and...

2. Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various outlets operations. 3. Assist to make all outlets reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures. 4. Coordinate with event department and manage...

Summary Description - External We are currently looking for individual with excellent customer service, able to multitask and grab the opportunity to turn enquiry into business! We want someone who is able to ensure fast and efficient response to all reservation channels, while ensuring the accuracy of room availability and reservation records! **What we...

**1. RESPONSIBILITIES** - Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel. - Contact customers via calls or arranged meetings to discover their needs and requirements. - Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel. - Provide customers...

**1. RESPONSIBILITIES** - Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel. - Contact customers via calls or arranged meetings to discover their needs and requirements. - Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel. - Provide customers...

Maximisation of room sales and revenue for the hotel - supervise the taking of reservations and operates systems in accordance with minimum company standards. - Ensure the department operates with a sales attitude and all personnel are aware of sales opportunities with the hotel which assist with the maximum of revenue. - Ensure commercial management...

**JOB DESCRIPTION**: Total responsiveness to the needs/request of our guests. Review arrival report daily. The quality of neighborliness is optimized. Keeps the management updated on rooms inventory Ensures that associates promote the hotel facilities and services Administers day to day operations of the Reservation department. Works closely with the Sales...

Thai + English (Native Only) Customer service Kualar Lumpur Central 24H/7 Rotational Shift Customer Service or Airline experience Diploma and above RM 4,000 September 18 **Salary**: RM3,500.00 - RM4,000.00 per month Application Question(s): - Are you Fluent in Thai and English Language proficiency (reading, writing, speaking and aural...

**Job Number** 24079132 **Job Category** Reservations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations...

**Job Number** 23125645 **Job Category** Reservations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related...

Job Description: - To handle FIT Hotel room reservations. - To upsell and cross sell alternate room category to help grow business. - To monitor on room availability in order to avoid overbooked situation. Job Requirements: - Must possess at least a Diploma either in Hospitality / Hotel Management or its equivalent. - At least 1-year working experience in...

Job Description: - To handle FIT Hotel room reservations. - To upsell and cross sell alternate room category to help grow business. - To monitor on room availability in order to avoid overbooked situation. Job Requirements: - Must possess at least a Diploma either in Hospitality / Hotel Management or its equivalent. - At least 1-year working experience in...