Contact Centre Kl

**Main Purpose of the Job**: To improve Contact Centre Department function in term of system enhancements, call quality, overall work processes, and ensuring Contact Centre is in compliance with the Company policy and procedures. - To assist Unit Head/Department Head on operation improvement project. Handling all projects that request by Unit Head or...

_**Key Accountabilities**_ **Responsibilities** - Assist leadership team to manage overall operations of the contact centre. - Work with Assistant Manager to minimize shrinkage, attrition, dissatisfied contacts, complaints and etc. - Ensure all relevant communications and data are updated and recorded. - Ensure action plans and deliverables are met within...

**Job Summary**: Highly motivated and experienced Team Leader which will be responsible for managing a team of contact centre representatives, ensuring that they provide exceptional customer service and meet or exceed performance metrics. The Team Leader will play a critical role in driving business objectives, optimizing the customer experience and building...

Accept incoming orders from customers within the given time. - Ensure all items are picked correctly based on order list. - Assist in the check-out process for all the items and pack the items accordingly. - Ensure orders are handed to the designated drivers for delivery. - Able to handle non halal/alcohol. Not direct contact, **wear a glove**. - Can work at...

**Details**: - Perform outbound calls to promote products and promotion and generate targeted sales for the company. - Answering and responding to inbound calls on product promotion & packages, enquiries according to specified Practice and Procedure. - Ensure monthly sales target is achieved - To provide accurate information / solution / service with...

Job Highlights: - Close to LRT/MRT station - Start ASAP Job Responsibilities: - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient, courteous...

**Responsibilities**: - **1. Operations Management**_ - Support Operations Manager to ensure business KPIs are met. - Ensure all relevant communications, KPIs record, data and reports are updated and recorded for reference. - Conduct need analysis to identify areas of improvements and propose recommendations to the management. - Perform audits to ensure...

**Job Descriptions**: Services - To attend to inbound calls enquiries over various range consumer financial products and services. - To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries. - To provide personalized customer service to customers, whilst maintaining a...

**Job Summary**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer needs. - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - Meeting or exceeding productivity and...

The position forms an integral part of the Leads qualifications support team strategy which provides XCL MY schools a complete customer engagement through its omni-channel centre (outbound calls, online chat, social, inbound and others). Key focus of the role is toe lead a team of contact centre agents to engage with potential and existing parents through...

The position forms an integral part of the Leads qualifications support team strategy which provides XCL MY schools a complete customer engagement through its omni-channel centre (outbound calls, online chat, social, inbound and others). Key focus of the role is toe lead a team of contact centre agents to engage with potential and existing parents through...

*JAWATAN* :Astro Call Center Executive(KL) Sila Whatsapp di 014 6632942 (Astro)Call Center Executive(KL) Gaji Basic + Commision sehingga RM 4500 SYARAT-SYARAT KELAYAKAN: - Warganegara Malaysia - Minima SPM Sijil SPM (jika tidak ada sijil SPM bawa SLIP SPM) atau SKM atau STPM atau DIPLOMA atau DEGREE, salah satu dari document tersebut wajib perlu ada...

*JAWATAN* :Astro Call Center Executive(KL) Sila Whatsapp di 014 6632942 (Astro)Call Center Executive(KL) Gaji Basic + Commision sehingga RM 4500 SYARAT-SYARAT KELAYAKAN: - Warganegara Malaysia - Minima SPM Sijil SPM (jika tidak ada sijil SPM bawa SLIP SPM) atau SKM atau STPM atau DIPLOMA atau DEGREE, salah satu dari document tersebut wajib perlu ada...

工作亮點： - 靠近輕軌/地鐵站 - 特別尋找有才華的候選人 - 盡快開始 工作職責： - 在周轉時間內處理客戶的請求、詢問和投訴時提供高水準的客戶服務體驗。 - 有效、及時地提供首次呼叫解決方案。 - 以有效率、有禮貌和專業的方式處理客戶的詢問。 -...

Responsible for ensuring customer satisfaction in providing service information and inquiries, complaints, and feedback that are attended promptly in a professional manner. - To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system. - Responsible for ensuring customer satisfaction...

**Looking for Admin & Operation Car Park Management - (Mutiara Bangsar, KL)** **Responsibilities**: To ensure that all the equipment's are functioning efficiently Monitoring daily activities at car park including traffic and crowd movements Maintains various record keeping manuals/logs relative to the operational aspects of the Car Park. Follow the Car Park...

**Looking for Admin & Operation Car Park Management - (Mutiara Bangsar, KL)** **Responsibilities**: To ensure that all the equipment's are functioning efficiently Monitoring daily activities at car park including traffic and crowd movements Maintains various record keeping manuals/logs relative to the operational aspects of the Car Park. Follow the Car Park...

*JAWATAN* :(Astro)Customer Service Executive(KL) Sila Whatsapp di 014 6632942 Gaji Basic + Commision sehingga RM 4500 SYARAT-SYARAT KELAYAKAN: - Warganegara Malaysia - Minima SPM Sijil SPM (jika tidak ada sijil SPM bawa SLIP SPM) atau SKM atau STPM atau DIPLOMA atau DEGREE, salah satu dari document tersebut wajib perlu ada semasa interview. (Jika tidak...

*JAWATAN* :(Astro)Customer Service Executive(KL) Sila Whatsapp di 014 6632942 Gaji Basic + Commision sehingga RM 4500 SYARAT-SYARAT KELAYAKAN: - Warganegara Malaysia - Minima SPM Sijil SPM (jika tidak ada sijil SPM bawa SLIP SPM) atau SKM atau STPM atau DIPLOMA atau DEGREE, salah satu dari document tersebut wajib perlu ada semasa interview. (Jika tidak...

List-ID: 104613738Today 03:17 **Job Description**: - 20 SALES STAFF URGENT !! JAN INTAKE KL ECO CITY STRATE OFFICE - BANGSAR NEARBY LRT AND MIDVALLEY TRAINING PROVIDED - Menjaga hubungan baik pelanggan - Rekod dan pantau pembayaran koperasi dan bank - Mencari Peluang untuk jualan baru - Boleh belajar dengan cepat (Fast learner) - Berdikari (Independent) -...