Telesales Contact Centre

**Executive Call Centre/ Contact Centre (Retention Unit)** **Responsibilities**: - Performing effective outbound telephone calls with the objective of strengthening relationship with the ACS existing clients through quality service standard. - Persuade customer to activate credit cards with us and use our credit card. - To effectively manage and handle...

**Main Purpose of the Job**: To improve Contact Centre Department function in term of system enhancements, call quality, overall work processes, and ensuring Contact Centre is in compliance with the Company policy and procedures. - To assist Unit Head/Department Head on operation improvement project. Handling all projects that request by Unit Head or...

**YOUR TASKS/RESPONSIBILITIES**: - Liaise closely with Sales Channels and other departments within DHL to ensure that a full cost-effective service is maintained and that target for the area is achieved. - Ensure co-operation with other members of the sales team and throughout the sales force. - Formulate a personal sales plan that incorporates initiatives...

_**Key Accountabilities**_ **Responsibilities** - Assist leadership team to manage overall operations of the contact centre. - Work with Assistant Manager to minimize shrinkage, attrition, dissatisfied contacts, complaints and etc. - Ensure all relevant communications and data are updated and recorded. - Ensure action plans and deliverables are met within...

**Job Summary**: Highly motivated and experienced Team Leader which will be responsible for managing a team of contact centre representatives, ensuring that they provide exceptional customer service and meet or exceed performance metrics. The Team Leader will play a critical role in driving business objectives, optimizing the customer experience and building...

**Job Details**: - Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner. - To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system. - Responsible to ensure customer’s...

Job Highlights: - Close to LRT/MRT station - Start ASAP Job Responsibilities: - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient, courteous...

**Responsibilities**: - **1. Operations Management**_ - Support Operations Manager to ensure business KPIs are met. - Ensure all relevant communications, KPIs record, data and reports are updated and recorded for reference. - Conduct need analysis to identify areas of improvements and propose recommendations to the management. - Perform audits to ensure...

Job Requirement: - To promote company products & services to prospective customers. - Update customers with monthly promotions and campaigns. - To achieve monthly target set by the Company. - Contributes to team effort by accomplishing sales targets which are required by the management - Contact potential or existing customers to inform them about a product...

**Job Descriptions**: Services - To attend to inbound calls enquiries over various range consumer financial products and services. - To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries. - To provide personalized customer service to customers, whilst maintaining a...

**Job Summary**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer needs. - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - Meeting or exceeding productivity and...

For registration please WhatsApp 012-508 4321 **Position**: - Khidmat Perunding Pelanggan **Location**: - Bangsar South **Working day**: - 9am to 6pm, Monday to Friday **Salary**: - RM2500 **Job Summary**: - We are looking for an enthusiastic Telesales Officer to contribute to generating sales for our company. - You will be responsible for...

The position forms an integral part of the Leads qualifications support team strategy which provides XCL MY schools a complete customer engagement through its omni-channel centre (outbound calls, online chat, social, inbound and others). Key focus of the role is toe lead a team of contact centre agents to engage with potential and existing parents through...

The position forms an integral part of the Leads qualifications support team strategy which provides XCL MY schools a complete customer engagement through its omni-channel centre (outbound calls, online chat, social, inbound and others). Key focus of the role is toe lead a team of contact centre agents to engage with potential and existing parents through...

工作亮點： - 靠近輕軌/地鐵站 - 特別尋找有才華的候選人 - 盡快開始 工作職責： - 在周轉時間內處理客戶的請求、詢問和投訴時提供高水準的客戶服務體驗。 - 有效、及時地提供首次呼叫解決方案。 - 以有效率、有禮貌和專業的方式處理客戶的詢問。 -...

**Job Summary** We are looking for an enthusiastic Telesales Officer to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective Telesales Officer must be an excellent communicator and have superior people skills. They must be comfortable...

**To promote personal loan by the phone**: - **Lead/database will be provided**: - **Attractive sales incentive**: - **Contact clients, potential customers, or previous customers by telephone** **Job Type**: Contract **Salary**: From RM3,000.00 per month **Benefits**: - Maternity leave Schedule: - Monday to Friday Supplemental pay types: -...

We are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting...

Responsible for ensuring customer satisfaction in providing service information and inquiries, complaints, and feedback that are attended promptly in a professional manner. - To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system. - Responsible for ensuring customer satisfaction...

**We are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.** **An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable...