Sales Manager-proactive

3 weeks ago

Johor Bahru, Malaysia Marriott International, Inc Full time

**Job Number** 23143780

**Job Category** Sales & Marketing

**Location** Four Points by Sheraton Desaru, Jalan Kempas 2, Bandar Penawar, Johor, Malaysia

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.

OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

**CORE WORK ACTIVITIES**

**Managing Sales Activities**
- Manages sales efforts for the hotel including local corporate and social catering.
- Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.
- Responds to incoming catering opportunities for the hotel.
- Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the hotel based on market conditions and hotel needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Designs, develops and sells creative catered events.
- Maximizes revenue by up-selling packages and creative food and beverage.
- Manages catering sales revenue and operation budgets, and provides forecasting reports.
- Develops menus which drive sales.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brand.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.

**Providing Exceptional Customer Service**
- Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.
- Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the hotel’s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
- Develops a close working relationship with operations to ensure execution of strategies at the hotel level.

**Additional Responsibilities**
- Performs other duties, as assigned, to meet business needs.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become

  • Sales Manager-proactive

    2 weeks ago

    Johor Bahru, Johor, Malaysia Marriott International, Inc Full time

    Job Number Job Category Sales & MarketingLocation Four Points by Sheraton Desaru, Jalan Kempas 2, Bandar Penawar, Johor, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over...

  • Assistant Sales Manager-proactive

    3 weeks ago

    Johor Bahru, Malaysia Marriott International, Inc Full time

    **Job Number** 23143815 **Job Category** Sales & Marketing **Location** Four Points by Sheraton Desaru, Jalan Kempas 2, Bandar Penawar, Johor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position assists with the soliciting and handling of sales opportunities. Ensures...

  • Assistant Director of Sales-proactive

    6 days ago

    Johor Bahru, Malaysia Marriott International, Inc Full time

    **Job Number** 23133852 **Job Category** Sales & Marketing **Location** Four Points by Sheraton Desaru, Jalan Kempas 2, Bandar Penawar, Johor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in leading the property’s segmented sales effort (e.g., group, transient,...

  • Sales Manager

    2 weeks ago

    Johor Bahru, Johor, Malaysia JOBBUILDER Full time

    Develop sales/marketing strategies and plans to grow business in responsible territory. Proactively develop new business and markets via new products, new customers, and new channels, and new segments. Develop and implement plan and process for effective key accounts management and channel management. Manage and actively pursue specification and project...

  • Sales Management Trainee

    3 weeks ago

    Johor Bahru, Malaysia Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd Full time

    Engage actively in a structured training program to gain a deep understanding of the company's products, services, and sales processes. - Attend workshops and training sessions on sales techniques, product knowledge, and customer relationship management. - Assist sales representatives and managers in day-to-day activities, gaining practical experience in the...

  • Sales Executive

    3 weeks ago

    Johor Bahru, Malaysia Qson Industries(M) Sdn Bhd Full time

    **Key Responsibilities**: - Develop and execute a sales strategy to achieve sales targets and increase market share in the kitchen equipment segment. - Identify and generate leads through market research, networking, and cold calling to build a robust sales pipeline. - Conduct sales presentations and product demonstrations to potential clients, showcasing...

  • Sales Executive

    1 week ago

    Johor Bahru, Malaysia Qson Industries(M) Sdn Bhd Full time

    **Key Responsibilities**: - Develop and execute a sales strategy to achieve sales targets and increase market share in the kitchen equipment segment. - Identify and generate leads through market research, networking, and cold calling to build a robust sales pipeline. - Conduct sales presentations and product demonstrations to potential clients, showcasing...

  • Sales Manager

    2 weeks ago

    Johor Bahru, Johor, Malaysia THE WESTIN DESARU COAST RESORT Full time

    JOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales...

  • Telesales Manager

    2 weeks ago

    Johor Bahru, Malaysia Cartrack Full time

    **Responsibility** - Manage large team responsible for generating sales lead through business sales calls to prospect customers - Manage large team responsible for proactively establishing list of potential customers and qualify sales leads through calls - Manage large team responsible for maintaining effective communication and secure sales appointment for...

  • Sales Manager/ Business Development Manager

    4 weeks ago

    Johor Bahru, Malaysia Agensi Pekerjaan Seer Sdn Bhd Full time

    **Job Position: Sales Manager/ Business Development Manager** **Salary Up To RM10000** **Location: Johor Bahru, Kota Southkey** **Job Descriptions**: - Strong focus and monitor market trends on identifying and developing new logistics and services business opportunities on Sea Freight, Air Freight and other Total Logistics needs to support the revenue...

  • Sales Manager/ Executive

    2 weeks ago

    Johor Bahru, Malaysia Pinetree Marina Resort Full time

    Maintain immediate communication with the property to provide quick and timely responses to customers inquiries within 24 hours. - Proactively identify new business leads. - Conduct daily sales calls, visit potential customers & develop new business networks. - Arrange site inspection and promote our Hotel rooms and facilities for suitable events. -...

  • Sales Manager/ Business Development Manager

    2 weeks ago

    Johor Bahru, Johor, Malaysia Agensi Pekerjaan Seer Sdn Bhd Full time

    Job Position: Sales Manager/ Business Development ManagerSalary Up To RM10000Location: Johor Bahru, Kota SouthkeyJob Descriptions: Strong focus and monitor market trends on identifying and developing new logistics and services business opportunities on Sea Freight, Air Freight and other Total Logistics needs to support the revenue growth. Responsible for...

  • IT Technical Sales

    2 weeks ago

    Johor Bahru, Malaysia Edite Pte Ltd Full time

    EDITE is an EdTech company based in Singapore and aspires to be leading the industry in providing academic IT services like timetabling and resource management systems to Institutes of Higher Learning (IHL). This is an exciting field if you have a passion of working with educational institutes and providing tech solutions to improve...

  • Sales Marketing Executive

    2 weeks ago

    Johor Bahru, Malaysia Kregen Sdn Bhd Full time

    We are currently seeking a Sales Representative to join our team. - As a Sales Representative, you will be responsible for promoting and selling our company's products and establishing good relationships with customers. - You will be the face of our brand, providing exceptional sales skills and delivering a superior customer experience. **Job...

  • Sales Account Manager

    2 weeks ago

    Johor Bahru, Johor, Malaysia Kumpulan Abex Sdn Bhd Full time

    Duties & Responsibilities: Plan and manage sales and marketing resources according to agreed sales target assigned. Plan and implement marketing strategy, including products and accounts assigned according to marketing plan, action plan and assessment designed by management Plan and implement existing and new customer development, by pushing products via...

  • Sales and Marketing

    3 weeks ago

    Johor Bahru, Malaysia Kean Beng Lee Industries (M) Sdn Bhd Full time

    **Sales and Marketing ( Johor Bahru Area )** **Requirements**: 1. Outgoing personality and proactive in achieving target. 2. Good selling, communication and interpersonal skills. 3. Possess own transport and willing to travel. 4. Required languages: Mandarin, Malay and simple English 5. 2 full time position(s) available. 6. Hardware store sales...

  • Sales Manager

    4 weeks ago

    Johor Bahru, Malaysia AIG Full time

    Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse...

  • Sales & Marketing Manager

    6 days ago

    Johor Bahru, Malaysia RIGHT PRISTINE MANPRO SDN BHD Full time

    Authority: Approves attendance, leave, overtime and claim. Other authorities shall refer to approved TOA. Duties & Responsibilities: - Develop a customer and product mix dynamically and sustainably to maximize returns to the company over the medium and long term. - Builds a growth portfolio of short, medium and long-term opportunities with high probability...

  • Sales Manager

    2 months ago

    Johor Bahru, Malaysia THE WESTIN DESARU COAST RESORT Full time

    **JOB SUMMARY** The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of...

  • Sales Executive

    2 weeks ago

    Johor Bahru, Malaysia PDS International Pte Ltd Full time

    Company based in Singapore (which means you have to travel to Singapore) At PDS International, there are no boundaries. With the practicable support from the Company, our Sales Representatives meet and exceed their sales targets, and play a crucial role in developing the business. We have expanded regionally in SE Asia and are actively looking for new...