Receptionist Facilities Assistant

4 weeks ago

Kuala Lumpur, Malaysia JLL Full time

JLL supports the Whole You, personally and professionally.

JLL supports the Whole You, personally and professionally.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.

**We are looking for**: Receptionist
**Location**: Kuala Lumpur (Nearby LRT Ampang Park)
**Working Hours**: Normal (5 days/week)

**What this job involves**:
Building great impressions and experience
You’ll be the face of JLL—that’s why creating a welcoming yet professional image of the company is vital to your role.

As our stakeholders’ first point of contact, you should make them identify immediately that we are the kind of company they would want to do business with.

Therefore, you must demonstrate high levels of customer service and integrity, especially in handling enquiries, issues and complaints.

Keeping a well-oiled workplace
Together with the facilities management team, you’ll help ensure that clients, vendors and employees enjoy a safe and positive experience.

You’ll be trained to follow escalation and incident reporting procedures, and comply with the firm’s safety guidelines and strategies.

**Your responsibilities also include, but are not limited to**: booking meeting rooms; managing office supplies inventory; handling paperwork on maintenance-related activities; and updating the phone directory and company brochures. You’ll also be expected to assist the facilities management team in overseeing contractors on-site and finding vendors and services.

Office utilization data compilation & entry into tracker
Electricity/Water/Space Occupancy data

Waste management

Pantry consumables in/out tracker

Locker & cabinet tracker

Assisting for PO/DO/Invoice, maintaining files and reports and all other facilities related files.

Other assigned administrative tasks

Inventory Management
Manage stock take for goods in and out (Sundries / Stationery / First Aid Item)

To inspect for all the first aid box once a month (physically)

Ensure all consumables items are being tracked and replenished on daily/weekly/monthly basis

Obtain quotations from approved vendor list (Pantry items/ first aid/ Stationeries item)

To follow up closely with vendors regarding the delivery timeline & process

Stock count & reporting of goods on monthly basis

Workplace coordination
Floor ambassador floor walk

Event or meeting coordination requested by client.

Engaging with clients for the feedback on facilities and daily operation works.

Assisting to send the work permit to building management

Other ad-hoc request from client

Client onboarding support

Prepare the starter pack for the new joiners

Keep track & reporting on starter pack inventory

**Sound like you? To apply, you need to be**:
Knowledgeable and experienced
You should have at least 12 months of experience in a corporate environment, particularly in reception and administration. An experience in facilities, property management, hospitality or related field is ideal will go a long way.

A positive thinker and strong communicator
Are you a confident, energetic and customer-oriented? Can you interact with stakeholders across all levels? A great match for this job would be someone who has good presentation skills, approachable manner as well as superb written and good communication skills.

Organisational and professional

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today an

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