Assistant Vice President, Dpp

2 months ago


Malaysia CIMB Group Full time

**Key Responsibilities **
- Accountability for the delivery of all product roadmap and related capabilities for functions assigned
- Prepare user requirements, push the boundaries, and work with the customer experience team to think outside the box in delivering best in class customer experience
- Have an eye for detail and risks and enable proactive identification, communication, escalation and management of project risks as needed
- Participate in product test plan preparation and test cases
- Work with the design team, internal stakeholders in detailing a complete end to end flow that is fully digital and seamless to customers
- Considers all negative cases and failovers and provides a solution that is elegant and considers customer at the center
- Keep customer at the center of the solution design process
- Work with the technology team to ensure the technology solutions meet the requirements and are scalable and extensible across all Digital Banking channels and product
- Ensure Digital Banking meets the business objectives and service level goals by delivering quality projects on time and budget.
- Champion and evangelize the Online and Mobile Banking roadmap and delivery both internally and externally



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