Freight Forwarding Customer Service Executive

Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements. - Communicate and build good rapport and relationship with customers, agents, airlines and co-loaders. - Organize workflow to meet the time frame requirement of...

As a Freight forwarding Sales Person, you would be responsible for bringing sales for Air Freight, Sea Freight, Road Transportation, Warehousing, and Local Distribution. **_ Job description:_** - Sales performance against target assigned - Develop new clients and retain the existing clients - To respond to incoming queries and ensure quick service to...

Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements. - Communicate and build good rapport and relationship with customers, agents, airlines and co-loaders. - Organize workflow to meet the time frame requirement of...

**Responsibilities** - Communicate with customer, making outbound calls to potential customers, and follow up on leads - Understanding customer's needs and identifying sales opportunities in logistics - Excellent communication skills, both verbal and written. Good teamwork and ability to achieve targets - Able to communicate or have knowledge with overseas...

The Logistics Customer Service Representative will oversee all aspects relating to the international transportation of goods and the maintenance of the client’s needs. Work with clients to establish detailed profiles and procedures that properly represent their export/import process. Models and acts in accordance with our guiding principles and core...

The Logistics Customer Service Representative will oversee all aspects relating to the international transportation of goods and the maintenance of the client’s needs. Work with clients to establish detailed profiles and procedures that properly represent their export/import process. Models and acts in accordance with our guiding principles and core...

**Responsibilities** - Assist in handling export & import documentation - Handling documentation with proper procedures of import and export - Attend customer & overseas agent inquiries timely & accordingly - Understand customer requirements, resolve issues, and provide appropriate solutions to customer satisfaction - Monitor shipment status and proactively...

**工作職責：** - 與銷售、財務、倉庫、拖運、運輸、營運部門和其他相關部門以及外部各方進行內部協調，以滿足代理商或客戶的要求。 - 與客戶、代理商、航空公司和代裝貨商溝通並建立良好的融洽關係。 -...

**JOB DESCRIPTION**: To prepare and submit documentation for customs clearance, including import/export declarations, permits, and licenses. To calculate and process duties, taxes, and other fees associated with international shipments. To communicate with customs authorities and other government agencies to resolve issues and obtain necessary...

Main Job Description: - Resolve customer’s enquiries and complaints - Handling inbound call and walk in customers - Perform other duties pertaining to the job requirements - Executes the daily operations of the customer service, distribution, order processing & transportation - Develops and maintain logistic database Other Requirements: - Required...

Not just a job, but a career Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting...

A logistics sales executive position is expected to sell customer freight solutions. The role ensures a high volume of customer interactions, encompassing prospecting, cold-calling, and closing deals, customer service and account management. The specific tasks, duties, and responsibilities that commonly define the logistics sales job description are listed...

**1. Job Responsibility/Job Description** - Customer enquiry handling on leads and coordination with sales team for quotes and opportunity conversion - Sales order processing from order receipt till invoicing & timely delivery - Coordination with customer, sales & finance team for timely collection of payment - CRM Sales Force Management & ERP system for...

**Handling Import / Export** - Plan and monitoring stock level. Place order to respective supplier. - Monitoring the shipment creation and sailing date / follow up the shipment documents with Suppliers - To verify the shipment documents before submit to Forwarder - Co-ordinate with forwarder on incoming / outgoing shipment - To verify K1 / K2 form for custom...

**Aufgaben**: - The job holder is responsible for: - To support overall customer service for Mercedes-Benz Finance & Leasing Business - Attend to customers’ (salespersons, dealers, suppliers, end-customers) enquiries - Timely provide high quality service and operation process to meet customers’ expectation and continuously improve CSI result - Fulfill...

**JOB DESCRIPTION** - To assign Breakdown jobs to respective Team Leaders & service technicians - To ensure no pending jobs to satisfy Service Level less than 48-hours - To work on agreed productivity and quality standards to achieve customers’ satisfaction - To responsible in overall service channels making sure of the service quality and performance is...

**Salary**: RM3000-4000 - **Customer Enquiry Handling**: Managing leads and coordinating with the Sales team for quotes and opportunity conversion. - **Order Processing**: Handling customer orders from receipt to invoicing, ensuring timely deliveries and managing accounts receivable. - **Cross-Functional Coordination**: Collaborating with Supply Chain,...

**Responsibilities**: - Deal directly with customers or sales person either by telephone, electronically of face to face. - Respond promptly to customer inquiries, handles and resolve customer complaints. - Manage customer account, keep record of customer interactions and transactions. - Providing sales and administrative support involving efficient...

Responsible for purchasing, shipping and administrative functions - To source, negotiate, close orders with suppliers and expedite delivery of materials. - To review the existing procurement processes and implement continuous improvement where necessary to ensure costs are monitored, reviewed and controlled within the company’s budget. - Manage, monitor &...

Responsible to handle inbound calls and assist with customers’ inquiries and feedback pertaining to the company products and services. - Provide accurate and understandable information to all customers and support partners. - Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level. - Ensure all follow ups are...