Customer Service

**Responsibility** - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming whatsapp & call -...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. As an established automotive dealer with over 15 year of hands on experience, Indah Utara Group has come a long way in providing top quality services...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.As an established automotive dealer with over 15 year of hands on experience, Indah Utara Group has come a long way in providing top quality services...

2) Provide accurate information regarding products, services, and policies. 3) Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. 4) Maintain customer records and update account information as necessary. 5) Identify and assess customers’ needs to recommend suitable products or services. 6) Upsell and...

2) Provide accurate information regarding products, services, and policies. 3) Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. 4) Maintain customer records and update account information as necessary. 5) Identify and assess customers’ needs to recommend suitable products or services. 6) Upsell and...

Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interaction with clients and high levels of satisfaction post-service. This occupation includes the provision of policing, correctional, library, legal and fire services. As an...

**THONG GUAN IS AN EQUAL OPPORTUNITY EMPLOYER WHO VALUES DIVERSITY.**: **The Human Resources Department** Thong Guan Industries Berhad Lot 52, Jalan PKNK 1/6, Kawasan Perusahaan Sungai Petani, 08000 Sungai Petani, Kedah, Malaysia.**_Job description_** **Position Objective**: CS - To coordinate, plan and implement activities in the Customer Service...

Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interaction with clients and high levels of satisfaction post-service. This occupation includes the provision of policing, correctional, library, legal and fire services.As an established...

THONG GUAN IS AN EQUAL OPPORTUNITY EMPLOYER WHO VALUES DIVERSITY:The Human Resources DepartmentThong Guan Industries BerhadLot 52, Jalan PKNK 1/6,Kawasan Perusahaan Sungai Petani,08000 Sungai Petani, Kedah, Malaysia._Job description_Position Objective:CS - To coordinate, plan and implement activities in the Customer Service Department towards total customer...

**Responsibility** - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming whatsapp & call -...

**Requirements** - Diploma or Degree equivalent professional qualification. - Relevant working experience preferably in medical field/customer service/ hotel environment. - Good interpersonal and communication skills with excellent command of English both spoken and written. - Conversant in Mandarin and other local dialect is an added advantage. - Process...

JOB DESCRIPTION Position: Customer Service Personnel Department: Customer Service Reporting Line: Customer Service Manager 1. Position Objective: To achieve total customer service satisfaction. 2. Key Responsibilities & Accountabilities: a) Manage overseas customer service in shipping activities. b) Provide professional, efficient, effective and value-added...

JOB DESCRIPTION Position:Customer Service Personnel Department:Customer Service Reporting Line: Customer Service Manager 1.Position Objective: To achieve total customer service satisfaction. 2.Key Responsibilities & Accountabilities:a) Manage overseas customer service in shipping activities. b) Provide professional, efficient, effective and value-added...

**Responsibilities** - Handling all customer’s queries and complaints and any other issues related to customer service. - Managing the gathering, documentation, analyzing and monitoring customer’s feedback, prepare reports and findings on monthly basis for HOD. - Responsible for all in-patients and out-patients feedback, collate and analyze data to be...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Trainee,** providing unrivalled support to clients within the dynamic transportation & logistics industry. Whatsapp :...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Trainee,** providing unrivalled support to clients within the dynamic transportation &...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...