![Talreso Consultancy & Advisory Sdn. Bhd.](https://media.trabajo.org/img/noimg.jpg)
Customer Care Representative
1 week ago
**JOB SCOPE**:
- Provide support for a Premium Automotive Brand
- Respond to customer queries in a timely and accurate manner
- Update our internal database with feedback and information regarding discussions with customers
- Share feature requests and effective workarounds with team members
- Gather customer feedback and share it with your teammates/team leaders
**REQUIREMENTS**:
- Must have a minimum 1 - 2 years’ experience as Customer Service experience in BPO industry.
- Required language: Proficient in English (both written and spoken)
- Previous experience supporting Australian and New Zealand market will be an added advantage
- Basic knowledge on cars will be advantageous
**Job Type**: Permanent
Pay: RM3,785.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Commission pay
- Overtime pay
Application Question(s):
- How do you rate your proficiency in English language from a scale of 1-10?
- Able to work on 24/7 rotational shift?
- Able to start working on 10th June 2024?
- Expected salary?
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Expected Start Date: 06/10/2024
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