Customer Care Representative

1 week ago


Subang Jaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

**JOB SCOPE**:

- Provide support for a Premium Automotive Brand
- Respond to customer queries in a timely and accurate manner
- Update our internal database with feedback and information regarding discussions with customers
- Share feature requests and effective workarounds with team members
- Gather customer feedback and share it with your teammates/team leaders

**REQUIREMENTS**:

- Must have a minimum 1 - 2 years’ experience as Customer Service experience in BPO industry.
- Required language: Proficient in English (both written and spoken)
- Previous experience supporting Australian and New Zealand market will be an added advantage
- Basic knowledge on cars will be advantageous

**Job Type**: Permanent

Pay: RM3,785.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay
- Overtime pay

Application Question(s):

- How do you rate your proficiency in English language from a scale of 1-10?
- Able to work on 24/7 rotational shift?
- Able to start working on 10th June 2024?
- Expected salary?

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Expected Start Date: 06/10/2024



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