Service Manager

**Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 24097608 **Job Category** Rooms & Guest Services Operations **Location** Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?**...

Main ResponsibilitiesAs a key member of the iMin team, the Customer Service Operations Manager will be responsible for developing and implementing strategies to enhance service quality, improve customer satisfaction, and drive business growth. Key areas of focus include:Service Network Development and ManagementDevelop and maintain strong relationships with...

First point of contact for guest enquiries and complaints. - Maintains and be aware of the importance of guest recognition. - Monitor and manage front office operations on a day-to-day basis. - Train new hires and mentor existing GSA & trainees - Incident management, investigation and reporting. - Daily rounding and reporting to the Management team any...

**JOB RESPONSIBILITIES**: - To manage customer feedback relating to service issues including investigations, crafting of replies, and liaising with customers and process owners for resolution of service feedback issues. - Assists in the compilation, monitoring, and analysis of feedback statistics and preparation of reports for both solicited and unsolicited...

**Responsibilities**: - Manage and oversee daily staff operation in service and call center providing outsourced temp staffing services within compliance of company’s standard operations procedures and policies. - Ensure sourcing, provision, and scheduling shift of temp staffing at required quantity and quality - Ensure operations SOP fulled adhered among...

**Job description** - Deliver a superior customer experience. - Friendly, positive with a good attitude - Greet customer, upselling and deal with customer complaints - Serve food and Beverages - Process Payment - Any other ad hoc task assigns by the Manager. **Benefits** - Attractive Salary Package - Comprehensive Training Program - Long Service Award -...

**1) Experienced Copier/Printer/Plotter Service And Assistant Service/Technical Manager (3 vacancies)** - Specialises in Canon / Xerox / Fuji Xerox / HP / Epson/Oce copiers/printers/colour plotters/large format printers - Familiar with Canon models like iradvC35xx/55xx/75xx series - Possess min. 5 years and above industry experience in the same or similar...

**Position Overview**: **Responsibilities**: - Greet and welcome guests in a friendly and courteous manner. - Present menus to guests and provide detailed information on menu items, including specials and beverage options. - Take accurate food and drink orders from guests and ensure prompt and accurate entry into the POS system. - Relay orders to the...

**Responsibilities**: - Plan and monitor supply chain operations. - Ensure premises, assets and communication ways are used effectively. - Utilize logistics IT to optimize procedures. - Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements. - Monitor orders and arrange stocking of raw materials and...

Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals. WnJ Services Sdn Bhd was born out of...

Guest Service Representative Responsibilities: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of...

Manage and supervise the efficient operation of departments and assigned shifts, conduct daily staff briefings, and address any staff service issues. - Collaborate with the direct reporting superior to carry out recruitment when necessary and oversee staff training programs, including preparing training and work schedules. - Efficiently handle food and...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa BPO Voice Process Customer service advisor BPO Skills BPO Operations Customer Care BPO Call center inbound and outbound...

**Responsibilities**: - Call on 1 to 29 days delinquent and over limit unsecured and secured accounts and follow up with borrowers to secure payments. - Manage unsecured and secured accounts in the Debt Manager Collection System to prevent control flow through of accounts to 30 days past due and to achieve targeted delinquencies - Manage and achieve daily...

_**URGENT!**_ **Location**:Georgretown, Pulau Pinang **Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to...

**Who we are** LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. The services we provide are critical for economies around the world. The vital social and economic role we play enables sustainable growth for our...

**Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Mandarin english Must be fluent in speaking both Mandarin and English mandarin + english speaker - Quality Assurance Supervisor a....

Responsibilities: - Provide accurate and timely information to customers regarding products, services, and company policies - Manage customer accounts and maintain accurate customer records in the company's database - Process customer orders, returns, and exchanges - Coordinate with other departments to ensure timely delivery of products and services -...

Responsibilities: - Provide accurate and timely information to customers regarding products, services, and company policies - Manage customer accounts and maintain accurate customer records in the company's database - Process customer orders, returns, and exchanges - Coordinate with other departments to ensure timely delivery of products and services -...

Responsibilities: - Provide accurate and timely information to customers regarding products, services, and company policies - Manage customer accounts and maintain accurate customer records in the company's database - Process customer orders, returns, and exchanges - Coordinate with other departments to ensure timely delivery of products and services -...