Service Manager

**Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 24097608 **Job Category** Rooms & Guest Services Operations **Location** Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?**...

Additional Information Position is available for Malaysian NRIC holders and permanent residents only.Job Number 24112547Job Category Rooms & Guest Services OperationsLocation Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYSupports all...

Additional Information Position is available for Malaysian NRIC holders and permanent residents only.Job Number Job Category Rooms & Guest Services OperationsLocation Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYSupports all property...

First point of contact for guest enquiries and complaints. - Maintains and be aware of the importance of guest recognition. - Monitor and manage front office operations on a day-to-day basis. - Train new hires and mentor existing GSA & trainees - Incident management, investigation and reporting. - Daily rounding and reporting to the Management team any...

Shangri-La Rasa Sayang, PenangShangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways.We are in search of energetic,...

Technical Services ManagerMidlands Based (Covering South West)CompetitiveSalary + Company CarAre you looking to elevate your career and make your mark on an ongoing success story?What's In It for You?Work in a role that offers a generous salary package whilst allowing plenty of training and development to aidprogression into the senior division.Operate in a...

About the Role:We are pleased to announce an incredibly exciting opportunity to join our Ground Services team in Penang, Malaysia as Airport Services Manager.Ensures safe, secure and cost effective QR airport operations at the station to achieve regulatory compliance, operational efficiency and 5-star customer service. Liaises with local Airport Handling...

**JOB RESPONSIBILITIES**: - To manage customer feedback relating to service issues including investigations, crafting of replies, and liaising with customers and process owners for resolution of service feedback issues. - Assists in the compilation, monitoring, and analysis of feedback statistics and preparation of reports for both solicited and unsolicited...

**Responsibilities**: - Manage and oversee daily staff operation in service and call center providing outsourced temp staffing services within compliance of company’s standard operations procedures and policies. - Ensure sourcing, provision, and scheduling shift of temp staffing at required quantity and quality - Ensure operations SOP fulled adhered among...

**Responsibilities**: - Manage and oversee daily staff operation in service and call center providing outsourced temp staffing services within compliance of company’s standard operations procedures and policies. - Ensure sourcing, provision, and scheduling shift of temp staffing at required quantity and quality - Ensure operations SOP fulled adhered among...

Responsibilities: Manage and oversee daily staff operation in service and call center providing outsourced temp staffing services within compliance of company's standard operations procedures and policies. Ensure sourcing, provision, and scheduling shift of temp staffing at required quantity and quality Ensure operations SOP fulled adhered among all staff...

Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.WnJ Services Sdn Bhd was born out of...

**Utility GLC Company** **Start date: 12 April 2024.** **We will only consider fresh grads with a minimum Diploma MQA that is able to start work on the 12th of April 2024.** **Salary: RM 2300 (Renewable 1 year contract)** **Work pattern is from Monday - Sunday.** **Working hours: (8am - 5pm) and (10am - 7pm) NO NIGHT SHIFTS** We are a single point of...

**Job description** - Deliver a superior customer experience. - Friendly, positive with a good attitude - Greet customer, upselling and deal with customer complaints - Serve food and Beverages - Process Payment - Any other ad hoc task assigns by the Manager. **Benefits** - Attractive Salary Package - Comprehensive Training Program - Long Service Award -...

Responsibilities:- Own the Service Own, manage and be accountable for service performance a specific customer contract(s)against the contracted OLA/SO. Be the single point of contact for the Service Delivery Manager(s) Represent the Service Desk at relevant meetings (organize and participate too monthlyproject reviews) Be involved in managing the contracted...

Utility GLC CompanyStart date: 12 April 2024.We will only consider fresh grads with a minimum Diploma MQA that is able to start work on the 12th of April 2024.Salary: RM 2300 (Renewable 1 year contract)Work pattern is from Monday - Sunday.Working hours: (8am - 5pm) and (10am - 7pm) NO NIGHT SHIFTSWe are a single point of contact to respond to customer...

Job Title: Customer Service Admin Job Overview: We are seeking a highly motivated and experienced Customer Service Admin to join our team in Penang, Malaysia. The Customer Service Admin will be responsible for providing excellent customer service to our clients, handling inquiries and complaints, managing customer accounts, communicating with our Chinese...

**1) Experienced Copier/Printer/Plotter Service And Assistant Service/Technical Manager (3 vacancies)** - Specialises in Canon / Xerox / Fuji Xerox / HP / Epson/Oce copiers/printers/colour plotters/large format printers - Familiar with Canon models like iradvC35xx/55xx/75xx series - Possess min. 5 years and above industry experience in the same or similar...

**Position Overview**: **Responsibilities**: - Greet and welcome guests in a friendly and courteous manner. - Present menus to guests and provide detailed information on menu items, including specials and beverage options. - Take accurate food and drink orders from guests and ensure prompt and accurate entry into the POS system. - Relay orders to the...

Providing professional customer services for airport check-in, arrival (including baggage-related matters), and departure (including overall responsibility for departure punctuality), as well as managing flights, handling passengers, and monitoring the collection of excess baggage and ticket sales. Maintain high situational awareness and work closely with...