Customer Service Landlord Admin

3 weeks ago


Johor Bahru, Malaysia Subhome Management Sdn Bhd Full time

Provide information about products, services, and policies to customers.
- Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain customer records and update information as needed.
- Collaborate with other team members to ensure excellent customer service.
- Stay up-to-date on company policies, products, and promotions.
- Manage tenant inquiries and concerns regarding leases, rent payments, and maintenance requests.
- Coordinate with maintenance staff or contractors to address repair and maintenance issues promptly.
- Collect rent payments, record transactions, and maintain accurate financial records.
- Enforce lease terms and policies, including late fees and eviction procedures when necessary.
- Conduct property inspections and ensure compliance with health, safety, and housing regulations.
- Handle communication between tenants and property owners, providing updates and addressing any issues.
- Assist with tenant move-in and move-out procedures, including inspections and security deposit refunds.

**Requirements: -**
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and customer service orientation.
- Ability to multitask and work in a fast-paced environment.
- Attention to detail and accuracy in data entry and order processing.
- Patience and empathy when dealing with customer concerns.
- Previous customer service experience preferred but not required.
- Strong organizational and time management skills.
- Knowledge of landlord-tenant laws and regulations.
- Ability to communicate effectively with tenants, property owners, and contractors.
- Attention to detail in lease agreements, financial records, and property maintenance.
- Proficiency in property management software and Microsoft Office suite.
- Experience in property management or real estate administration preferred.
- Ability to handle sensitive and confidential information with discretion.

Pay: RM1,500.00 - RM2,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift

Application Question(s):

- Do you live in Johor?



  • Johor Bahru, Malaysia Subhome Management Sdn Bhd Full time

    **Job description** - Provide information about products, services, and policies to customers. - Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. - Process orders, returns, and exchanges accurately and efficiently. - Maintain customer records and update information as needed. - Collaborate with other team members...


  • Johor Bahru, Johor, Malaysia Subhome Management Sdn Bhd Full time

    Job description Provide information about products, services, and policies to customers. Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. Process orders, returns, and exchanges accurately and efficiently. Maintain customer records and update information as needed. Collaborate with other team members to ensure...

  • Homestay Admin

    1 week ago


    Johor Bahru, Malaysia Furusato.management & service Full time

    Mount Austin KSL Town Area Communication with customer for the homestay matter Monitoring for the cleaning job Maintenance tasks with the techinician Miscellaneous tasks Salary RM2,000-RM4,000 Flexible Working time (Depend on Daily occupancy) Epf & Socso & Yearly Bonus Job training provided **Job Details** **JOB INFO & REQUIREMENT** - Contract...

  • Homestay Admin

    2 weeks ago


    Johor Bahru, Johor, Malaysia Furusatoment & service Full time

    Mount AustinKSL Town AreaCommunication with customer for the homestay matterMonitoring for the cleaning jobMaintenance tasks with the techinicianMiscellaneous tasksSalary RM2,000-RM4,000Flexible Working time (Depend on Daily occupancy)Epf & Socso & Yearly BonusJob training providedJob DetailsJOB INFO & REQUIREMENT Contract Type Fulltime Job Type...


  • Johor Bahru, Malaysia Solana Tec Sdn Bhd Full time

    *Job Highlights* At olana, we see interns as our future ckstars! - 'll be integrate rt of our - e team. We'll provide ntorship - guidance to help y - explode your potenti We are currently looking for a passionate Finance & Admin/Customer Service Intern. *Responsibilities* - Manage Account Receivables function & ensuring compliance of accounting records...

  • Admin (Hostel Senai)

    3 weeks ago


    Johor Bahru, Malaysia Agensi Pekerjaan BMF Global Sdn Bhd Full time

    **Responsibilities** - Update, monitor and prepare report for hostel maintenance/ repair. - Responsible for renewal of hostel license. - Prepare, monitoring and liaise with the landlord for tenancy agreement. - Do all task given by superior. - Handle of petty cash for operation team. - Monitoring utilities bill for hostel. - Update personal file and database...


  • Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time

    **Roles & Responsibilities:** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...


  • Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time

    **Roles & Responsibilities:** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...


  • Johor Bahru, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time

    **_Responsibility_** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback with internal departments to improve the customer experience. - Actively respond to the feedback received from social media. - Work with internal teams to ensure the pre & post service for all products are in...


  • Johor Bahru, Johor, Malaysia Elite Advance Service Sdn Bhd Full time

    Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...


  • Johor Bahru, Johor, Malaysia Elite Advance Service Sdn Bhd Full time

    Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...


  • Johor Bahru, Malaysia Refine Printing Sdn Bhd Full time

    We are hiring for staff to work in Singapore: - Good Customer Service Skills - Able to use Microsoft Excel & Word - Able to work in fast-paced working environment - Able to communicate in mandarin with customers - Good Time management with ability to prioritise responsibilities JOB RESPONSIBILITIES - Providing sales administrative support and co-ordination...


  • Johor Bahru, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time

    **Requirements**: - With 1+ years of hands-on experience in the fintech or blockchain industry. - Ability to articulate issues or problems to internal departments. - Knowledge of blockchain would be an advantage. - The ability to communicate in Mandarin would be an advantage. - Good and positive attitude with a keen interest in learning. Responsibility -...


  • Johor Bahru, Johor, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time

    Requirements: With 1+ years of handson experience in the fintech or blockchain industry. Ability to articulate issues or problems to internal departments. Knowledge of blockchain would be an advantage. The ability to communicate in Mandarin would be an advantage. Good and positive attitude with a keen interest in learning.Responsibility Deliver fair outcome...


  • Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time

    **Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...


  • Johor Bahru, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time

    **Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...


  • Johor Bahru, Johor, Malaysia Elite Advance Service Sdn Bhd Full time

    Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

  • Customer Service

    3 weeks ago


    Johor Bahru, Malaysia Nanmar Motor Service Sdn Bhd Full time

    As a Telephone Operator, you will be based in Nanmar Call Center, Johor Bahru (Johor Jaya) and will act as a liaison, provide services information and resolve any emerging problems that our customer. - Handling all inbound calls and other online platform pertaining to assist raising issue related to the company's services. - Exceeding company expectation in...


  • Johor Bahru, Malaysia Hirehub Management Sdn Bhd Full time

    Attain new customer queries - walk in or from social media. - Guiding clients to complete brain assessment (EEG). - Guiding clients to complete Neuro-feedback Training. - Correspondence and follow-up on new brain training customers on scheduling their training time and payment collection. - Issue receipt for the payment received using the software system and...


  • Johor Bahru, Malaysia Hirehub Management Sdn Bhd Full time

    Attain new customer queries - walk in or from social media. - Guiding clients to complete brain assessment (EEG). - Guiding clients to complete Neuro-feedback Training. - Correspondence and follow-up on new brain training customers on scheduling their training time and payment collection. - Issue receipt for the payment received using the software system and...