Cns Pre-sales Digital Operations
2 weeks ago
You will have a great opportunity to be part of Telco’s OSS transformation programs, access to different department heads and occasionally C-Level. You are expected to make an impact on how well Nokia serves our customer because you will be the person defining the solution based on the customer needs.
The job position is to be filled as a local hiring in Malaysia or one of the neighboring countries part of South East Asia.
**Job Responsibilities & Competencies**
The position has the following core responsibilities:
- Lead CNS Digital Operations go to market & offer strategy: assess customer RFP or input documents, define solution and adapting Nokia blueprints to customer needs.
- Lead discussions on technical requirements and resolve gaps with Product Managers and System Engineers to ensure customer requirements can be met.
- Establish trusting relationship with customer.
- Lead customer technical engagements, understanding customers’ business pain points, requirements and KPI’s.
- Participate and elaborate the creation of business value realization/business case for technology and architecture proposed to customers
- Guide and review technical offer deliverables: SoW, SoC/Point by point Responses, BoQs.
- Drive and document overall deal solution strategy (product and services), interface with Product Managers & Services Pre-Sales, to drive optimal scoping & cost structure to ensure competitivity and future up-sells.
- Support the sales team in bid defense planning and lead CNS technical presentation to the customer.
- Lead PoC/Trial proposals, including definition of trial scope, architecture and use cases.
- Work with program management and delivery teams for knowledge transfer of customer project from pre-sales to post-sales.
- Participate in account planning and revenue funnel reviews with sales and commercial management teams.
- Participate in periodic reviews with Digital Operations Leaders to provide status of key opportunities, wins/losses feedbacks and identified Digital Operations product/services gaps.
- Strictly adhere to the published NOKIA sell & CNS processes.
- Travel to customer meetings and related business activities can be up to 2 to 3 days a week in assigned territory.
**Qualifications**:
- Minimum 10 years of work experience in OSS software (product management, professional services, pre-sales, consulting or similar).
- Technical knowledge on OSS aforementioned capabilities as well as Cloud/MANO, Fixed & Wireless Networks, Telecom standards (TM Forum, ETSI ZSM etc.), Telecom Protocols.
- Tertiary education in Software Engineering, Computer Science, Telecommunications Engineering or similar.
- Excellent interpersonal and presentation skills.
- Excellent English verbal and written communication skills required.
- Ability to work under pressure and meet critical timelines.
- Creative ‘out of the box’ thinker.
- Exceptional work ethic, the ability to work independently, self-motivated, driven and a strong desire to succeed.
- Knowledge of CNS Digital Operations portfolio and Services is an advantage.
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