Credit Card Telesales

Analyze Credit Card portfolios to strategize an action plan to increase card activation, active ratio and credit limit utilization - Design and implement initiatives including marketing campaigns and system enhancement to maximize portfolio growth, profitability and improve customer experience. - Review current processes or portfolio product/activities and...

Analyze Credit Card portfolios to strategize an action plan to increase card activation, active ratio and credit limit utilization Design and implement initiatives including marketing campaigns and system enhancement to maximize portfolio growth, profitability and improve customer experience. Review current processes or portfolio product/activities and...

Location: Office is based in Bangsar Working hours: Monday - Thursday (8.45am - 5.45pm), Friday (8.45am - 4.45pm) **Salary**: RM 3000.00 Employment Status: 1 year contract (Renewable basis) - **Information Provision**: ready on additional information, explanations or clarifications on credit cards. - **Cross Selling**: Cross sell to Credit Cards. -...

To provide Authorization Services to cardholders and merchants in order to support card usage whilst minimizing credit losses. - To perform verification with cardholder upon Real Time Transaction Monitoring to mitigate fraud risk and preserve the organization and customer interest. - To attend and hold responsibility of other Authorization channel...

Work closely with key business partners to explore marketing collaboration opportunities and work on thematic/tactical campaigns within the category to increase card spend. Identify marketing communication needs and to provide clear direction on communication to relevant department / agencies in producing relevant advertising materials in which will...

Work closely with key business partners to explore marketing collaboration opportunities and work on thematic/tactical campaigns within the category to increase card spend. - Identify marketing communication needs and to provide clear direction on communication to relevant department / agencies in producing relevant advertising materials in which will...

**Executive Call Centre/ Contact Centre (Retention Unit)** **Responsibilities**: - Performing effective outbound telephone calls with the objective of strengthening relationship with the ACS existing clients through quality service standard. - Persuade customer to activate credit cards with us and use our credit card. - To effectively manage and handle...

Executive Call Centre/ Contact Centre (Retention Unit)Responsibilities: Performing effective outbound telephone calls with the objective of strengthening relationship with the ACS existing clients through quality service standard. Persuade customer to activate credit cards with us and use our credit card. To effectively manage and handle customers to perform...

**職位描述**- 與主要業務合作夥伴密切合作,探索行銷合作機會,並進行該類別內的主題/戰術活動,以增加信用卡支出。- 確定行銷傳播需求,並在製作相關廣告素材時向相關部門/機構提供明確的溝通方向,以傳達活動的目標。- 管理 A&P...

To oversee daily operations and responsible for proper execution of dispute processing and chargeback. - To analyse, investigate and process credit card transactions dispute and follow payment provider and internal procedures established guidelines/ framework in reducing organization exposure to financial loss. - To promptly perform any means of disputes...

To oversee daily operations and responsible for proper execution of dispute processing and chargeback. To analyse, investigate and process credit card transactions dispute and follow payment provider and internal procedures established guidelines/ framework in reducing organization exposure to financial loss. To promptly perform any means of disputes...

Work closely with key business partners to explore marketing collaboration opportunities and work on thematic/tactical campaigns within the category to increase card spend. Identify marketing communication needs and to provide clear direction on communication to relevant department / agencies in producing relevant advertising materials in which will...

**職位描述** - 與主要業務合作夥伴密切合作，探索行銷合作機會，並進行該類別內的主題/戰術活動，以增加信用卡支出。 - 確定行銷傳播需求，並在製作相關廣告素材時向相關部門/機構提供明確的溝通方向，以傳達活動的目標。 - 管理 A&P...

Work closely with key business partners to explore marketing collaboration opportunities and work on thematic/tactical campaigns within the category to increase card spend. - Identify marketing communication needs and to provide clear direction on communication to relevant department / agencies in producing relevant advertising materials in which will...

**職位描述:**- 向持卡人和商家提供授權服務,以支援卡片的使用,同時最大限度地減少信用損失。- 在即時交易監控上與持卡人進行驗證,以降低詐欺風險並維護組織和客戶的利益。- 參加並負責職責範圍內其他授權管道的交付工作。- 確保每日報告準確編制並傳送給相關方。-...

**職位描述：** - 向持卡人和商家提供授權服務，以支援卡片的使用，同時最大限度地減少信用損失。 - 在即時交易監控上與持卡人進行驗證，以降低詐欺風險並維護組織和客戶的利益。 - 參加並負責職責範圍內其他授權管道的交付工作。 -...

**Job Responsibility**: - Work closely with Marketing Manager to execute brand marketing activities for the assigned portfolio or businesses to achieve growth opportunities, market share and profit objectives in line with the overall commercial priorities. - Work closely with agencies to execute cohesive advertising campaigns and tactical promotions within...

Job Highlights: - Close to LRT/MRT station - Start ASAP Job Responsibilities: - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient, courteous...

Job Highlights: Close to LRT/MRT station Start ASAPJob Responsibilities: To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turnaroundtime. To provide first call resolution in an effective and timely manner. To handle customer inquiries in an efficient, courteous and professional...

Responsible in resolving customer’s dispute, handling Financial Mediation Bureau cases due to appeal by customers, calling and replacing compromised cards, and transactions monitoring (post verification). - Ensure proper documentations are to support the disputed transactions. - Perform retrieval request of the CCTV (if any) & conversation for...