Restaurant Operations Supervisor
5 months ago
**Job Position Requirement**
- Language: (Main) Mandarin, (Sub) English.
- Oversee and supervise daily operations of the restaurant, ensuring smooth workflow and exceptional guest experience.
- scheduling restaurant staff and delegating tasks
- ordering food, and cleaning supplies
- supervising the preparation, display, and delivery of food and drinks
- ensuring prompt and friendly customer service
- Train and mentor staff members, providing guidance and support to achieve excellent customer service standards.
- Monitor inventory, food quality, and presentation to maintain high hygiene standards and ensure compliance with health and safety regulations.
- Handle customer inquiries, complaints, and feedback promptly and professionally, striving to resolve issues and exceed expectations.
- Collaborate with the management team to develop and implement strategies to maximize revenue and minimize costs.
- Assist in scheduling and coordinating staff shifts, ensuring adequate coverage during peak hours.
- supervising and maintaining restaurant cleanliness to meet regulatory sanitation and hygiene standards
- Giving training to staff to demonstrate clear communication skills during interactions with all customers and parties.
- Ensure daily opening & closing smoothly.
Pay: From RM2,500.00 per month
**Benefits**:
- Health insurance
- Professional development
Supplemental pay types:
- Attendance bonus
- Performance bonus
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