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Customer Service Executive

4 weeks ago

Klang, Malaysia Mine Logistics Sdn Bhd Full time

Issue Confirmation Booking
- Manage bookings/shipments including other modes of transport.
- Liaise with Carrier/ NVOCC/ Consolidator/ Transporters/ Haulier to ensure smooth delivery of cargo
- Preparation of all import/ export shipment documents such as Delivery Order, Authorization Letter, Bill of Ladings, etc.
- Generate sales lead to local team for further developments
- Monitor & Maintain Weekly Vessel Schedule
- Ensure no additional cost (example: Storage, Demurrage, Removal & Detention)
- Ensure no gaps and all processes are always ahead of time
- Compute accurate data & stats (e.g Shipment/Container vol etc)
- Perform and ensure accurate billing
- Weekly / Monthly filling job report
- Provide support for ad-hoc if request.

**Job Requirement**:

- Required language(s): Bahasa Malaysia, English
- At least 1 years of working experience in Freight Forwarding (Import or Export)
- Good interpersonal and communication skills, mature, dedicated, and responsible
- Able to work independently and under pressure with confident skill level

**Job Types**: Full-time, Permanent

**Salary**: RM2,000.00 - RM3,500.00 per month

**Benefits**:

- Meal allowance

Schedule:

- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Yearly bonus