(Mas) Mandarin Chat Customer Service
3 weeks ago
**For Registration Please WhatsApp**
- 1) Nama Penuh:
- 2) Umur:
- 3) Kelayakan : ( SPM, Diploma, Degree )
- 4) Jawatan : Air Asia Mandarin Chat Customer Service Consultant
**Requirements**:
- SPM & above
- Experience in Customer Service or Airline Travel Industry related jobs are encouraged to apply
- Able to speak & write in Mandarin
**Duties & Responsibilities**:
- Customer Care related issues:
- Reservations
- Bulk bookings
- Notification
- Re-booking
- Credit card verification
- Queues Management
To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT
**Working Location**:
- Subang Jaya
**Working Days**:
- 5 Days Working in a week
**Off Days**:
- 2 Days a week
**Working Time**:
- Rotational Shift
**Basic Salary**:
RM4000 - RM4500 will be decided after interview
**Travel** **Allowance**:
- RM20 daily
**Job Types**: Full-time, Permanent
**Salary**: RM4,000.00 - RM4,500.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus
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