Service Manager

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Benefits**We offer a competitive pay package, excellent growth opportunities, employee recognition program, comprehensive insurance coverage, and various other benefits to support your well-being and career development.**What We Offer:**Competitive basic salary + transport allowance + meal allowance + night shift allowances + generous KPI bonus program +...

**Roles & Responsibilities:  ** - Responsible for welcoming trainees and completing icebreaking sessions - Responsible for on-site and online trainings of company products and soft skills for new hires as required - Responsible for providing existing employees cross trainings as required - Create training plan, training materials and assessments -...

Job DescriptionWe are seeking a highly skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for managing Service Level Agreements (SLAs) that align with client and organizational needs.Key Responsibilities:SLA Management and OversightDevelop and implement Service Level Agreements (SLAs) that meet client...

Company OverviewKPMG's Assurance practice helps clients add value through audit, management assurance, advisory, and information risk management services. We understand the way our clients run their businesses and drive their performances, impacting financial statements.Fundamental to a risk-based audit approach, integrity, quality, and independence are the...

About UsWe are Aonic, a pioneer in drone solutions, delivering comprehensive end-to-end services. From drone services to creating our own drones and partnering with top brands like DJI, we continue to innovate.Our expertise spans B2B and B2C markets, delivering integrated solutions across six verticals: agriculture, industrial, services, retail, academy, and...

This exciting opportunity as Assistant Manager – Corporate Secretarial is available in our Johor Bahru, Malaysia office. As a member of our corporate services team, you will play a key role in delivering high-quality services to our clients.Your primary responsibility will be to supervise a team of staff members, ensuring that all tasks are completed...

**Job Summary** The Service Manager will oversee the maintenance and service operations to ensure optimal functionality of Ingersoll Rand’s Compressed Air Systems at installed bases. Technical knowledge of air compressor systems, excellent leadership skills, focus on customer satisfaction and strong ownership mindset are essential for success in this...

We are seeking a Management and Service Director to join our A&W (Malaysia) Sdn Bhd team. The successful candidate will be responsible for providing leadership and direction to the restaurant team, driving scorecard performance, and P&L performance.Key Responsibilities:Invest in the growth of your team members through continuous training and development...

About the RoleIn this critical position as Service Engineer (Planner), you will be instrumental in the success of our client-facing services in Malaysia. Your key duties will involve developing and implementing effective service plans, ensuring seamless execution of tasks, and fostering exceptional customer experiences. To excel in this role, you must have a...

Are you looking to join a dynamic, innovation-driven, international company, building a better future for us all? UPM leads the forest based bioindustry into a sustainable, innovation-driven, and exciting future. The competence, integrity and drive of our people make us unique. We live by our values - trust and be trusted, achieve together, renew with...

As a Service Engineer (Planner), you will play a vital role in ensuring the success of our customers' projects.Job OverviewWe are looking for a highly motivated individual to join our team as a Service Engineer (Planner) for Carrier.The successful candidate will be responsible for covering the Johor region in servicing our clients, while being supported by a...

**Key Responsibilities:**As a Senior Manager, CX Operations at Castlery, your key responsibilities will include:Leading the overall operations of the customer experience team to ensure alignment with company goals.Developing accurate forecasts and budgets for the CX team to ensure optimal resource allocation and financial performance.Maintaining efficient...

Job OverviewWe are seeking a skilled Sales and Service Manager to lead our home furnishing business in the region. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring seamless operations in our retail stores.About the RoleThis is a challenging and rewarding opportunity for an...

We are looking for a motivated, dynamic **Assistant Service Manager **to join our team based in JB. Your responsibilities will be to manage and control the Service Department in a consistent manner to fulfil the Branch’s contractual obligations while operating within the confines of the service budget. To help to achieve this, we will provide you with a...

About the Role:The Service Engineer (Planner) will cover the Johor region in servicing clients for Carrier Global Corporation, a leader in intelligent climate and energy solutions. This role champions customer relationship and engagement processes.Key Responsibilities:Attend technical meetings at customer sites to provide solutions.Drive planning and...

About the RoleWe are seeking a highly experienced Regional Account Operations Manager to join our team at People Pathfinders. As a key member of our control tower team, you will be responsible for managing client operations, ensuring quality service, profitability, and regulatory compliance.You will lead, direct, and manage operations to meet or exceed...

Job Responsibilities: - Provide level 1 onsite IT support services to internal users - Execute employee on-boarding and off-boarding procedures, including account and equipment setup and decommissioning. - Corporate with System and Network team for Level 2 support case troubleshooting IT assets management according relate policy and guidelines - Maintain...

A key position for A&W (Malaysia) Sdn Bhd, this role demands a skilled leader to oversee the day-to-day operations of our restaurants. The ideal candidate will possess a strong background in food service management and a proven track record of achieving business goals.Key ResponsibilitiesLead a team of restaurant staff to deliver exceptional customer...

WhatsApp 6016 201 9857/6016 721 5449 **After-Sales Service Manager** **Salary**: RM10,000- RM25,000 **Working location: India** **Mandarin Speaking is preferred** **Responsibilities**: 1. Manage the after-sales team and service providers, and build the after-sales service platform; 2. Based on the management framework of the company and the...