Service Manager

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Roles & Responsibilities:  ** - Responsible for welcoming trainees and completing icebreaking sessions - Responsible for on-site and online trainings of company products and soft skills for new hires as required - Responsible for providing existing employees cross trainings as required - Create training plan, training materials and assessments -...

DTOX Car Service is seeking a highly motivated and results-driven Territory Sales Specialist to join our team. The successful candidate will be responsible for customer satisfaction, sales operations, and relationship building.This is a full-time hybrid role that offers the perfect blend of autonomy and teamwork. You'll work primarily in Johor Baharu but...

Responsible for directing and coordinating all activities of Aftersales / Service Sections. - Monitor schedule for walk in and appointment's customer. - Follow up vehicle repair status. - Manages team members, including technicians and advisors, to ensure team objectives and sales goals are being carried out. - Handling customer complaints or concerns...

Job DescriptionWe are seeking a highly skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for managing Service Level Agreements (SLAs) that align with client and organizational needs.Key Responsibilities:SLA Management and OversightDevelop and implement Service Level Agreements (SLAs) that meet client...

Company OverviewKPMG's Assurance practice helps clients add value through audit, management assurance, advisory, and information risk management services. We understand the way our clients run their businesses and drive their performances, impacting financial statements.Fundamental to a risk-based audit approach, integrity, quality, and independence are the...

Critical Services Manager (Operations & Maintenance)DayOne data center is a leading developer and operator of high-performance Data Centres in Asia Pacific. Dual listed in NASDAQ and Hong Kong, DayOne is the largest carrier-neutral Data Centre service provider in Asia and one of the fastest growing in the world with a presence in Mainland China, Hong Kong,...

DayOne data cetner is a leading developer and operator of high-performance Data Centres in Asia Pacific. Dual listed in NASDAQ and Hong Kong, DayOne is the largest carrier-neutral Data Centre service provider in Asia and one of the fastest growing in the world with a presence in Mainland China, Hong Kong, Singapore, Malaysia, Indonesia, and Japan.DayOne is...

About Our OrganizationWe are a global Fund and Corporate Service provider with a presence in over 45 jurisdictions and more than 5,000 professionals. Our organization is built around a resilient technology platform that enables clients to work smarter, grow faster, act responsibly, protect capital, and scale across borders.Job DescriptionLead the Business...

We are seeking a highly motivated and experienced Human Resources Specialist to join our dynamic team at UQPAY SDN. BHD.Key Responsibilities:Developing and implementing HR policies, procedures, and best practices to ensure compliance with relevant employment laws and regulations.Overseeing the employee lifecycle, including recruitment, onboarding,...

This exciting opportunity as Assistant Manager – Corporate Secretarial is available in our Johor Bahru, Malaysia office. As a member of our corporate services team, you will play a key role in delivering high-quality services to our clients.Your primary responsibility will be to supervise a team of staff members, ensuring that all tasks are completed...

Job DescriptionWe are seeking a skilled Delivery Operations Specialist to join our team at Gds Services. The ideal candidate will have experience in customer service management, with a strong focus on delivery operations.In this role, you will be responsible for managing the delivery of services to customers, ensuring that all aspects of project delivery and...

As a leading provider of global corporate trust and administration services, Vistra is committed to helping our clients achieve progress without friction.We are seeking a skilled Financial Services Assistant Manager to join our Investor Services team in Johor Bahru. This full-time and permanent position offers regional coverage, allowing you to make a...

Willing work in accounting firm - Handle full set of account - Review Client account and Operating procedures and systems of inter control and provide recommendations for improvements - Develop and maintain productive working relationships with client personnel - Proficient in Microsoft Office and computer literate - Organized and able to work under tight...

Gds Services is expanding its team of experts and invites applications for the position of Account Delivery Manager. We are looking for a highly skilled professional with extensive experience in the IT industry.The key responsibilities include:Managing customer relationships and ensuring timely delivery of services according to SLA.Coordinating internal...

**Job Title：**After Sales Service Manager **Salary Range：**RM15,000 - RM25,000 **Working Hours：**Mon - Fri (8:30am - 5:30pm) **Working Location：**Senai, JB **Company Background：**Laboratary Equippment Supplier **Responsibilities**: 1. Responsible for the overall management of after-sales affairs in both the domestic and international markets and...

ResponsibilitiesManage the delivery of services to customers, ensuring that all aspects of project delivery and ongoing daily service operations meet the highest standards.Work closely with internal teams to coordinate resources, communicate with customers, and ensure seamless service delivery.Be responsible for driving Data Center construction and...

We are seeking a Management and Service Director to join our A&W (Malaysia) Sdn Bhd team. The successful candidate will be responsible for providing leadership and direction to the restaurant team, driving scorecard performance, and P&L performance.Key Responsibilities:Invest in the growth of your team members through continuous training and development...

Are you looking to join a dynamic, innovation-driven, international company, building a better future for us all? UPM leads the forest based bioindustry into a sustainable, innovation-driven, and exciting future. The competence, integrity and drive of our people make us unique. We live by our values - trust and be trusted, achieve together, renew with...

Lead Team Members at A&W (Malaysia) Sdn BhdWe are seeking a dynamic and experienced leader to fill the role of Restaurant Manager/ Asst. Restaurant Manager at our esteemed establishment.A minimum of 2 years of relevant experience in Quick Service Restaurants (QSRs) and supervisory roles is required for this position.Fresh graduates can apply for the...