Customer Service Documentation Officer

6 months ago


Shah Alam, Malaysia City Zone Express Sdn Bhd Full time

**JOB LOCATION: SETIA ALAM, SHAH ALAM**

Key Responsibilities:

- To work closely with external and internal customers to ensure shipment documentation completeness for clearance purpose
- Job creation and coordination with internal stakeholders
- Ensure customer enquiries, complaints and etc are resolved within time frame required
- To issue Malaysian Customs documents such as K1, K2, K8 and etc
- To coordinate with documentation to ensure completeness and accuracy
- Experience in Aldec and/or Sealnet is an added advantage

**Requirements**:

- At least 1 -3 years of working experiences in Logistic/Transport Industry
- Computer literate
- Experience in Singapore Customs clearance is an added advantage
- Required Language (s): English, Bahasa Malaysia, Chinese is and advantage
- Ability to work under pressure and to meet deadlines

**Salary**: RM2,400.00 - RM2,700.00 per month

**Benefits**:

- Dental insurance
- Health insurance

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus



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