Assistant Sales Manager

3 weeks ago

Petaling Jaya, Malaysia Lifework Full time

_**Job Purpose: To support planning, marketing and sales activities, so as to maintain and develop sales of the company's range of services to Malaysia major/key accounts, in accordance with agreed business plans.**_

**Required Skills**:

- Ability to work independently with minimum supervision, and work well with other members of the Sales Team and company-wide employees.
- Strong communication and presentation skills and able to present to large and small audiences effectively.
- Fluent in spoken and written English and Bahasa Malaysia.
- Resourceful, creative and able to collect information from a variety of internal and external sources in order to make decisions and solve problems.
- Consistently maintain a positive, diligent, open-minded and professional attitude at all times internally and externally.
- Ability to prioritize and effectively manage time.
- At least 5 years working experiences in Forwarding (Air, Sea, Warehouse, Cross Border Trucking, Domestics Trucking etc..)
- High competency with MS Office (Word, Excel & PowerPoint).
- Good understanding of company’s service offering and pricing policy.
- Understanding of company’s strategy, products and solutions.
- Local and international market knowledge (customers, competitors, suppliers).
- Expertise and professionalism in customer contacts, understanding of customer requirements, analysis and resolution of problems and complaints.
- Customer and sales-oriented with strong interpersonal, presentation, communication, writing skills and has the ability to work collaboratively with both internal and external stakeholders.
- Ability to interpret and use internal or external data provided to speak to customer needs and communicate business insights. You are the customer’s source of industry knowledge.
- Lead bid opportunities.

**Duties & Responsibilities**:

- Establish and develop new business opportunities with potential customers in the assigned territory and with assigned/named targets: A, B, C segment customers (profitable type of targets).
- Work out volume projection and long/short term action plan to achieve target.
- Monitor market trends and identify new business development opportunities to support revenue growth.
- To devise Sales & Marketing Strategies.
- Plan business strategies to meet the customers’ business objectives.
- Monitor market conditions for internal product development.
- Plan and manage logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers
- Deliver solutions to logistics challenges while maintaining high levels of quality and service within budgetary requirements
- Negotiate rates and contracts with transportation and logistics providers
- Provide client and target information, maintenance of Customer Relationship Management System (CRM).
- Collaborate closely with internal sales resources/experts: IV Account Managers, Trade-lane Manager, and product teams to maximize closing ratio.
- Assure successful client integration: implementation collaboration with operation teams.
- Ensure proper knowledge of company’s products at all the time by attending and completing all trainings offered and available.
- Identify and promote company's Freight Management and Logistics services with targeted customers to ensure positive end result of successful specifications.
- Prospect for new accounts and seek opportunities to increase saturation of existing ones and increase market share.
- Be knowledgeable on all service portfolio (Airfreight, Ocean freight, local and cross boarder trucking, 3rd party logistics, project cargo and customs brokerage) for effective/correct specifications.
- Keep up to date with global forwarding and logistics market and competitors’ trends.
- Monitor and track projects with the use of company value added services.
- Maintain relations with clients by providing support, information and quality service at all times.
- Communicate regularly with Sales Team to ensure pull-through of specified services/proposals.

**Job Types**: Full-time, Permanent

**Salary**: RM8,000.00 - RM12,000.00 per month

**Benefits**:

- Health insurance
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Application Question(s):

- Current Salary
- Expected Salary
- Notice period
- Reason for leaving current employment

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